MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I agree Lili that 0600-2200 is a terribly long day. A normal shift for a regular postal worker is 8 hrs plus :30 lunch. There is often OT available but for most "regular" employees it shouldn't be mandatory. n my office it seems that some of the CCAs (city carrier assistant) have worked as long as 12 hours, but in don't think that is too common. This holiday season seems to have been very heavy with the parcel deliveries which would extend our delivery day. It's possible your mother's office is shorthanded which is why she is working so many hours. During the 4 wks around Christmas, the work/pay rules are suspended which require double time to be paid after 10 hrs of work (8 hours if you are working on your scheduled day off). For this reason, the mgmt isn't as pressured to limit the hours worked, and the truth is that the mail needs to get delivered somehow.
Sure it's common to run late. It's possible the carrier had another assignment to do before starting their regular route. Also, if staffing is short, a route may be broken up into several sections and a carrier will do that section for overtime which could vary the delivery time greatly. Thanks for the question.
I dont know if they are officially allowed to do this, but I'd do that if it were a once-in-awhile siituation where access to a door slot or mailbox was blocked. I know I prefer to deliver the mail rather than bring it back to the PO. If a customer wanted to complain that this was being done, they certainly could speak to a delivery supervisor and voice a comment about this. if a mailbox can't be accessed or doesn't exist, a carrier can return the mail to the sender marked NMR which stands for "No Mail Receptacle"
I don't think there is any automation involved after 18 months from when a forwarding order started. At the sorting case, a carrier has pink cards with stickers on them which can say when a particular forwarding order started. I keep those cards for about 2-3 years and once the forwarding order has expired (18 months), I put a line through the sticker and maybe a little marker at the address in the carrier case indicating UTF. "Return service requested" AFAIK means that if the letter was going to be forwarded to a new addrees, the sender would like the letter returned to them with the new address info. The carriers handle them just as they would any forward and the CFS (Computerized Forwarding System) will know that the sender wanted the letter returned. The sender does pay an extra fee for this service.
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You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. Thanks for writing.
If the mail is addressed correctly otherwise and only off by one letter, it should be delivered to the correct house. It would maybe a problem if there was another street in the same town which had a similar name or suffix (like the town had a 3rd St and a 3rd Av). The most important things in an address would be the # and ZIP code. If the street is spelled somewhat close, you'd likely have the item delivered to the correct house. Thank you for writing.
I am not sure what your post office or letter carrier will do if you are unable to provide a large enough receptacle for your daily mail delivery. Since you live in a place with only cluster boxes, it seems you have no choice in the matter. If I were able to get to your actual unit or apt. door, I'd likely leave the mail by the door and maybe ring your doorbell. I don't know the procedure for where you live and from what I hear on this Q and A board and from other msg boards, the delivery procedure is far from uniform in multi-unit dwellings. One option is to rent a PO Box which come in different sizes, but that would require an extra cost and a trip to your Post Office on a regular basis. If you stop in to your local post office and present this question to a delivery supervisor, hopefully they can give you a better answer. Good luck with your home-based business.
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