Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

Asked by Randy over 11 years ago

Randy, I dont know the answer to your question. I can see it turning out both ways. On one hand, the carrier may be familiar with you and/or the neighborhood and feel it is safe enough to leave the mail by your door without risk of it being stolen. On the other hand, they may have rules saying that this is forbidden and not be able to verify that you actually wrote the note. you could also call your local PO to find out if they can be of any help, but I'm guessing they will say that you have to get a replacement key and can't risk bringing the mail to your door. I'm being purposefully vague because I have a feeling that there would be different answers from different offices/personnel. I hope you can find your mailbox key.

900 Votes

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Asked by Mike about 12 years ago

I don't know what is common or not for a mailman to do in that amt. of snow. It seems strange that they would do it for some customers and not others. That said, if a carrier feels they can't safely approach a mailbox due to snow, then they may refuse. I think it all comes down to a judgment call by the letter carrier if there is any doubt for their safety in approaching a mailbox. As to the inconsistency of doing one house as opposed to another house which seem similarly cleared or not cleared, I don't know why that decision is made.

900 Votes

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

Asked by Tim about 12 years ago

I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.

900 Votes

Are there any special USPS requirements for installing a residential mailbox?

Asked by ch over 12 years ago

It depends if it is a curbside mailbox or a mailbox at the door to your house. If it is a curbside mailbox that the letter carrier must access from their postal vehicle then there are specific height rqmts and distance from the curb that the box must be. I don't have these specs here, but I imagine it can be found online by doing a search of "curbside residential mailbox requirements"

900 Votes

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I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec over 11 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

900 Votes

Why is it important to be a role model and expert to achieve qsc in your restaurant

Asked by Ruth00 almost 11 years ago

I don't believe you meant this question for me as I don't work in the food service industry and am not familiar with QSC.

900 Votes

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Asked by bryce about 12 years ago

If I had the mail somewhat accessible in an easy manner and if I knew who they were (which I usually do since I dsliver the same route daily) then I would hand them their mail. This doesn't happen very often though. If their house is later in the route and their mail isn't quickly accessible, I don't go out of my way to give them their mail that far ahead of time. I may make an exception if it is asked once in awhile, but not on a regular basis.

898 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

Are there any special USPS requirements for installing a residential mailbox?

Also on Jobstr...

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Why is it important to be a role model and expert to achieve qsc in your restaurant

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

Are there any special USPS requirements for installing a residential mailbox?

Also on Jobstr...

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Why is it important to be a role model and expert to achieve qsc in your restaurant

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

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