MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
No I haven't.
Nobody should be putting your mail on hold for 10 days without your permission unless there was some obstruction to your mailbox which would prevent delivery. I believe that via USPS.com somebody could technically put a hold mail request pretending to be you, but that wouldnt be legal and haven't heard of that occurring. I hope you can find out why this happened.
I dont know if they are officially allowed to do this, but I'd do that if it were a once-in-awhile siituation where access to a door slot or mailbox was blocked. I know I prefer to deliver the mail rather than bring it back to the PO. If a customer wanted to complain that this was being done, they certainly could speak to a delivery supervisor and voice a comment about this. if a mailbox can't be accessed or doesn't exist, a carrier can return the mail to the sender marked NMR which stands for "No Mail Receptacle"
I don't know the policy for whether or not to leave a package inside the door or not. I will leave a parcel inside a mailbox if it fits. If it doesn't fit, then I will bring the package to the front door of the house or put it inside a vestibule. I will leave the item if nobody is home and a signature isn't required because I deliver mail in a very safe,suburban NY community. The suggestion that I have in your situation is to call your PO and speak with the delivery supervisor or postmaster to see if an exception can be made for your situation. I dont know what the result will be or what the official policy is.
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So you didn't put your street address in there at all? If you only have city state and zip, I'd recommend contacting the PO somehow and explaining what happened. Hopefully they won't have sent it back for insufficient address.
I don't know the answer to this for sure. I believe the mail would be delivered to the building in one bundle with the other businesses mail mixed in if there are no specific suite #'s. For you to have your mail delivered separately, I believe you would need to have a specific address which is different from the rest of the building (i.e. the same street address, but a suite # associated with it). You could consider renting a PO Box, but that would have a cost plus would require a trip to your local PO to retrieve your mail. Most of the mail that we deliver is sorted by a machine into delivery order so if your address doesn't have a separate suite number, a letter carrier probably wouldn't segregate your mail just because you have a box with your business name on it. It's my pleasure to assist you on this forum and thank you for writing.
I don't know the answer to this question. I know as a PTF, if you had a hold on a route, it came with certain rights and you could only be "bumped" off that route in certain situations. I don't know if it is any different with City Carrier Assistants (CCA). I don't have a lot of familiarity with the details of the NALC contract and union/mgmt rules.
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