MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I can't give you an exact answer because operationally and geogrpahically the delivery times and deadlines are varied. I can make some generalizations but they will be based on what I experience or read about. At the PO where I work, most letter carriers are back and "off the clock" by 5PM meaning your mail should arrive no later than about 4:40PM. This is if the weather isn't severely hot or cold, our staffing level is sufficient, and the mail volume is not out if the ordinary. Where you live, it may be a very large apt complex that receives a lot of mail, staffing at the PO may not be up to where it should be, or the worker could just be slow. These are reasons, or possibilities as to why you receive your mail about 5:30 or 6:00 PM daily. It does sound slightly late to me, but not extreme, and I don't have any information on a standard cutoff time as to when mail should be delivered. Thanks for your question.
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I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.
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I don't think there is any automation involved after 18 months from when a forwarding order started. At the sorting case, a carrier has pink cards with stickers on them which can say when a particular forwarding order started. I keep those cards for about 2-3 years and once the forwarding order has expired (18 months), I put a line through the sticker and maybe a little marker at the address in the carrier case indicating UTF. "Return service requested" AFAIK means that if the letter was going to be forwarded to a new addrees, the sender would like the letter returned to them with the new address info. The carriers handle them just as they would any forward and the CFS (Computerized Forwarding System) will know that the sender wanted the letter returned. The sender does pay an extra fee for this service.
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In most cases, if the error is that minor and the misspelled street doesnt match another street in the same ZIP , the delivery should still reach you. Misspellings occur all the time with mailed items and letters.
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I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.
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That is certainly possible. We do make errors. I don't know how to proceed from here, except if you think you know where it went to you could contact the USPS to see if they could contact the "wrong" recipient to get the package back though I don't know how likely that is. Good luck
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Sure it's common to run late. It's possible the carrier had another assignment to do before starting their regular route. Also, if staffing is short, a route may be broken up into several sections and a carrier will do that section for overtime which could vary the delivery time greatly. Thanks for the question.
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