MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It sounds suspicious or odd that your letter carrier is speeding past your house and skipping delivery with nothing apparent to block their access to your mailbox. It could be that you have no mail addressed to your house that day, but you would know better than me if you should be getting a delivery daily. I would call or somehow contact your local post office and ask to speak with a delivery supervisor or manager and mention it to them. Out of 6 delivery days a week, I would guess about 4 of them have some type of mailing that goes to each address which I service. I can't say it's the same for your town. It is also a bit strange that when you have another mail carrier they deliver the mail.
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You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.
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Was there a key to the parcel locker in your mailbox? That would indicate as to where you should go to retrieve your parcel. If there is no key in your mailbox to access the parcel locker, then I'm not sure where your parcel would be. I'd speak with the letter carrier who serves your route or a delivery supervisor at the PO where the mail is delivered from. I don't have a lot of faith in tracking down parcels that are misdelivered or said that they are somewhere and they aren't. Sometimes it may show up in a day or two, but I don't know why it would show as delivered to a parcel locker and now you can't find it. I hope your package shows up.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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It depends on who your letter carrier is. Some will give it to you ahead of time and others will want to place it in the mailbox so they know you have legitimate access to your mailbox. As long as I knew the individual resided at the address associated with the package or they could prove it with identification, I would hand them the package. In my career I've never had a problem. Please remember that not every letter carrier behaves the same way. Thank you for the question.
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I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.
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I believe it would be okay to write in a mailbox the number of the address in case it wasn't clear. They shouldn't be writing much else either on or or in the mailbox. This is my opinion and don't know the rules about this. As a letter carrier, my main frustration in delivering mail on a route I'm not familiar with is a missing house number. I have written numbers inside the lid of a mailbox in the past, but it was with a pen and hard to discern on dark metal. I don't think the name of the occupant should be written on the box by the letter carrier.
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