Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

Asked by KC D about 10 years ago

I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.

459 Votes

I asked about ken, my mailman, thanks for response. Was hoping he wasn't in trouble. Is there a place to give him a good review? :) I will.

Asked by Kathyc2012 over 10 years ago

Kathy, usually they aren't in trouble when being followed. It's a fairly normal procedure done 1x a year. As far as giving him a good review, you could write a letter to the Postmaster at your local Post Office where Ken works or possibly the website www.usps.com has a "contact us" option. To be honest I don't know what would happen with such a letter, but I hope that Ken would at least hear about it and get a copy. If you don't see Ken being followed in the future you can rest assured he probably wasn't in trouble. I realize that you often aren't home when he makes the mail delivery.

459 Votes

I get two letters from the same company a month. They arrive together on the same day, why would the usps of postman put a question mark on the second envelope? Everything is exactly the same as far as the printing of address for example.

Asked by Mmxv almost 10 years ago

It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.

459 Votes

to continue on the signature confirmations, its a hassle to have to deliver the package after the customer signs the 3849, sign in person or not sign in person is the question, now we have key in the 3849 on certifieds

Asked by jrv almost 10 years ago

You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.

459 Votes

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What happens to a regular carrier on the ODL if his supervisor calls him in on his day off, but the carrier doesnt answer his phone.

Asked by Jason about 10 years ago

Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.

459 Votes

What if someone send u mail but right the wrong address

Asked by jennifer about 10 years ago

If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.

459 Votes

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Asked by Shan almost 10 years ago

I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.

458 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

I asked about ken, my mailman, thanks for response. Was hoping he wasn't in trouble. Is there a place to give him a good review? :) I will.

I get two letters from the same company a month. They arrive together on the same day, why would the usps of postman put a question mark on the second envelope? Everything is exactly the same as far as the printing of address for example.

to continue on the signature confirmations, its a hassle to have to deliver the package after the customer signs the 3849, sign in person or not sign in person is the question, now we have key in the 3849 on certifieds

Also on Jobstr...

What happens to a regular carrier on the ODL if his supervisor calls him in on his day off, but the carrier doesnt answer his phone.

What if someone send u mail but right the wrong address

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

I asked about ken, my mailman, thanks for response. Was hoping he wasn't in trouble. Is there a place to give him a good review? :) I will.

I get two letters from the same company a month. They arrive together on the same day, why would the usps of postman put a question mark on the second envelope? Everything is exactly the same as far as the printing of address for example.

to continue on the signature confirmations, its a hassle to have to deliver the package after the customer signs the 3849, sign in person or not sign in person is the question, now we have key in the 3849 on certifieds

Also on Jobstr...

What happens to a regular carrier on the ODL if his supervisor calls him in on his day off, but the carrier doesnt answer his phone.

What if someone send u mail but right the wrong address

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

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