MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I used to do this but was then told that I really should take the 30 minute lunch within 6 hours of my BT (begin tour) time. I now take lunch from approximately 1300-1330. The new scanners that we have tells the mgmt where we are so they can see if we are sitting for 30 minutes at the end of the day instead of our approved lunch period. If the management doesn't give you a hard time about it, I don't see why not but the union and managers technically should be enforcing the 6-hour rule for taking a lunch break. I've become used to it so it's no big deal to take lunch when I'm supposed to and not at the end of the delivery route.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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Amy, it's been awhile since I've worked in extreme heat (mid-90s and above would be my unscientific definition), but I'll just give you some generic advice. The suggestions I have are: 1) Keep hydrated. Even if you aren't thirsty just keep drinking. Many liquids are lost through perspiration, and if you need to take more bathroom breaks, you just do so. It is rare I get a headache from the extreme heat and I credit that to drinking water or other non-diuretic liquids. 2) Wear as light as clothing as possible. 3) Keep your head covered with a wide-brimmed hat to protect from the sunlight. I've found this to be more comfortable then not wearing a hat. 4) Don't exert yourself too much. The pressures of the job have some letter carriers rushing through their routes, but that could tire you out quickly if it is very hot outside. I keep a moderate, rational, pace, and if anyone ever questioned why it took longer to deliver a mail route (not common to be questioned especially in weather extremes), I'd just say it was for health and safety reasons. As an aside, the heat never bothered me compared to very cold conditions. I realize that you can cover yourself sufficiently when it's extremely cold, but my extremities still hurt when exposed. It's difficult for me to feel the mail if my fingers aren't touching the mail directly. I hope this helps. Basically, it comes down to preparation and hydration.
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You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.
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Sure, sometimes a carrier may forget that they have a package for an address and come back later to deliver it. It's also quite possible that some Priority Mail arrived at the PO after a letter carrier has left to deliver their route. In that case, another (or even your own) may be around later to deliver the priority Mail, but it is sometimes just left for the next delivery day if it arrived too late at the PO to send someone out or they may not even have to be delivered that day.
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David, i don't know the answer to resolving that issue, but it does seem wrong for the carrier to leave the package at your apt. door if you don't feel it is safe for that to be done. You are saying there is now an office? Do you mean an apt. rental office that would accept your parcels is available? Maybe a sign could be said to leave packages at the rental office. I don't know that your letter carrier would do that. Finally, your letter carrier is correct (at least from the perspective where I work) that we are just to leave Amazon parcels at any address and not scan it "attempted". We scan it delivered even if they are on a vacation hold and then we hold the parcel at the PO until delivery to this address has resumed. This doesn't make sense if you live in area where a secure place to leave a parcel isn't available. Another option may be to rent a PO Box for your parcel deliveries but that requires time and an additional cost. Thanks for writing.
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I will certainly tell you my experience, but keep in mind that everybody is different in how they handle a job and how hard they want to work and under what conditions. To sum up before I get into the details, I really like the job a lot, but the management and some co-workers aren't so great. When you first start out as a letter carrier, you will likely be a CCA , a city carrier asst, which doesn't guarantee you too many hrs/week, lower pay ($15.50/hr apprx) and minimal benefits. As time goes on and others retire or leave the USPS for various reasons you'd become a FT regular letter carrier with a guarantee of 40 hrs/wk minimum plus health, retirement, paid time off benefits. The pro of the job for me is that you get decent pay and benefits and security for a job that requires a low amt of education (though I do have a college degree), exercise on walking routes and much of the day (apprx 6 hours) away from the office not having to deal with co-workers or management who can be vile or aggravating. There are some very nice people I work with. I generally just see my co-workers for a couple of hours in the AM and maybe 10-20 minutes before we go home at apprx 4:30 PMG. Over the years I've had some health issues which required extended absences. While I can't say the employer was great to deal with during the absence I didn't worry about losing my job and was paid for some of the time I was out (using paid sick leave). Depending on where you work geographically, weather can be issue and you need to be prepared to be outside for many hours per day. The staffing at my office has been a bit low for awhile and there is a lack of quality workers replacing them. This has resulted in a lot of Overtime work available (a good thing or me), but also a lot of mandatory work even for those who don't want it (not so good). It's also difficult to get time off unless you have a vacation block picked out. I also happen to be a bit of a perfectionist with regards to delivering mail accurately and this job works well with my organizational skills. From my experience, more people like to be negative about the job than positive. I understand some of their complaints and feelings, but I choose to be positive and grateful for what I have and not dwell on the little stuff. I tune out then negativity the best I can and do my job. Good luck to you and please ask any more specific questions if you have them.
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