MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know what will happen if you don't fix the mailbox by tomorrow morning and go out of town. It's possible that the mail will still be delivered to your mailbox if it's on the ground near where it was before it got hit. Two other possibilities are that the mail will be held at the PO for a few days in hopes that you will repair it or the mail would be returned to the sender marked "No Mail Receptacle". The latter is very unlikely since it just happened today. If possible, contact your local PO and advise them what happened and that it will be fixed once you get back in town. Another option would be to go our website at www.usps.com and put in a hold request for your mail and that you will pick it up on your return. I know that may be difficult depending on your work schedule. I'm also not sure how far in advance a "hold mail request" must be submitted online. I can accept them via paper for the same day or next day. The reason I don't have a definite answer for this is because different POs and different employees handle each situation that's not always consistent with what should be done. I'm sorry about your mailbox being hit.
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Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you". I hope I have answered your question whichever way you intended it.
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Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.
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I don't know the answer to this, but if you bought a replacement flag that is able to go up and down, it would certainly help. As long as I'm stopping at a house to deliver mail and there is outgoing mail which is easily visible I will know to take it with me whether or not a flag is raised. The possible confusion comes on a day where there is no mail to be delivered to your address. In that case a letter carrier may not stop if there is no flag to notify of outgoing mail. Where I deliver mail (Long Island, NY) most addresses receive some type of mail daily (a local flyer or gov't mailing, advertising, etc) so this is rarely a problem. In your part of TX, this may not be the case so I can't really comment on the significance of having an operational flag.
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I would hope they let it go, but I can't say for sure what will happen to you. It should come back in the DPS or via your registry clerk. Hopefully it won't just disappear. I haven't heard of anybody being disciplined for this, but I work in a pretty small environment and don't know what happens in other offices. I hope it shows up, works out for you, and learn to be a bit more careful in the future with the accountable mail.
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I don't know of any rules of what the recipient of errantly delivered mail is required to do. Ethically it would be correct to put it in the outgoing mail to be (hopefully) delivered correctly the next time. Since it seems you probably don't speak with your neighbor, my suggestion would be to call the delivery supervisor at your PO and explain the problem. I don't know that there is much that can be done about except for an alert to be given to your letter carrier to be more careful with mail for your address. We shouldn't be misdelivering mail with any great frequency, but I know it is a problem in some areas or with some personnel.
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When a route goes up for bid due to a vacancy, it is usually first offered in the office or city (if there are multiple stations combined into one bidding unit). If nobody bids that assignment and there are no unassigned regular letter carriers in the bidding unit, the assignment might be posted as available through the eReassign system. This is the way that letter carriers can move between districts.
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