MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am not sure how the global express guaranteed product works. I am not sure if there is a database that the USPS uses to know this. The transportation and delivery is provided by FedEx Express so it's possible they also know that the address was wrong. Hopefully you will get the document back, but I'm not sure that you qualify for a refund. That information can be find on the website about.usps.com and do a search for money-back guarantee for GXG.
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David, i don't know the answer to resolving that issue, but it does seem wrong for the carrier to leave the package at your apt. door if you don't feel it is safe for that to be done. You are saying there is now an office? Do you mean an apt. rental office that would accept your parcels is available? Maybe a sign could be said to leave packages at the rental office. I don't know that your letter carrier would do that. Finally, your letter carrier is correct (at least from the perspective where I work) that we are just to leave Amazon parcels at any address and not scan it "attempted". We scan it delivered even if they are on a vacation hold and then we hold the parcel at the PO until delivery to this address has resumed. This doesn't make sense if you live in area where a secure place to leave a parcel isn't available. Another option may be to rent a PO Box for your parcel deliveries but that requires time and an additional cost. Thanks for writing.
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I would hope they let it go, but I can't say for sure what will happen to you. It should come back in the DPS or via your registry clerk. Hopefully it won't just disappear. I haven't heard of anybody being disciplined for this, but I work in a pretty small environment and don't know what happens in other offices. I hope it shows up, works out for you, and learn to be a bit more careful in the future with the accountable mail.
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It depends on each Post Office and how soon their mail is sorted and the letter carriers can load their delivery vehicles and start delivery. At the PO where I work mail is delivered as early as 9:15 AM and as late as 6:30 PM. The evening time can be even later if we are short-staffed. I've heard stories about letter carriers at other offices delivering later than that due to staffing shortages. If I were to work a regular schedule and everything went according to plan, I'd be delivering between 09:40 AM and 3:30 PM.
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In most apartments, just like houses, mail is delivered 6 days week (every day except Sundays and Holidays). If there is outgoing mail, it should be taken at that same time. Many apartment cluster boxes have a slot for outgoing mail. If not, the mail should be deposited in a blue collection box which are at the Post Office or in the street in various locations. With regards to asking a mail lady to sell you stamps, you can ask but we aren't required to carry stamps as city letter carriers. I carry a few with that I purchase with my own money and will put them on envelopes if someone has short-paid the postage or if they need a stamp. Sometimes I'll ask them for the money, sometimes I won't. The whole scenario doesn't happen too often. I am a stickler for the proper postage being affixed to mail so I sometimes I won't accept a letter with insufficient postage and leave a note or write on the envelope that add'l postage is required.
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Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.
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There is no regular mail delivery on New Year's Day.
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