MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I can't say for sure if we come later on Fridays or not. It usually depends on the staffing and mail volume as to what time we deliver the mail. At the PO where I work, Friday is usually like most other weekdays for mail delivery time. On Saturday, the mail may come earlier because postal routes may have closed busineses so they can start the residential delivery sooner.
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I am not sure how the global express guaranteed product works. I am not sure if there is a database that the USPS uses to know this. The transportation and delivery is provided by FedEx Express so it's possible they also know that the address was wrong. Hopefully you will get the document back, but I'm not sure that you qualify for a refund. That information can be find on the website about.usps.com and do a search for money-back guarantee for GXG.
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There is no regular mail delivery on New Year's Day.
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I don't know what will happen if you don't fix the mailbox by tomorrow morning and go out of town. It's possible that the mail will still be delivered to your mailbox if it's on the ground near where it was before it got hit. Two other possibilities are that the mail will be held at the PO for a few days in hopes that you will repair it or the mail would be returned to the sender marked "No Mail Receptacle". The latter is very unlikely since it just happened today. If possible, contact your local PO and advise them what happened and that it will be fixed once you get back in town. Another option would be to go our website at www.usps.com and put in a hold request for your mail and that you will pick it up on your return. I know that may be difficult depending on your work schedule. I'm also not sure how far in advance a "hold mail request" must be submitted online. I can accept them via paper for the same day or next day. The reason I don't have a definite answer for this is because different POs and different employees handle each situation that's not always consistent with what should be done. I'm sorry about your mailbox being hit.
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It depends on who your letter carrier is. Some will give it to you ahead of time and others will want to place it in the mailbox so they know you have legitimate access to your mailbox. As long as I knew the individual resided at the address associated with the package or they could prove it with identification, I would hand them the package. In my career I've never had a problem. Please remember that not every letter carrier behaves the same way. Thank you for the question.
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I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.
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Was there a key to the parcel locker in your mailbox? That would indicate as to where you should go to retrieve your parcel. If there is no key in your mailbox to access the parcel locker, then I'm not sure where your parcel would be. I'd speak with the letter carrier who serves your route or a delivery supervisor at the PO where the mail is delivered from. I don't have a lot of faith in tracking down parcels that are misdelivered or said that they are somewhere and they aren't. Sometimes it may show up in a day or two, but I don't know why it would show as delivered to a parcel locker and now you can't find it. I hope your package shows up.
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