Ask a Mailman (City Letter Carrier) anything

How do I get the full name of my postman. He won't give me his last name.

Asked by dhflannagan over 11 years ago

I am not sure how you would get the full name of your postman. I read that he won't give you his last name. I have no idea whether or not he has any obligation to do so. I gladly would give it out, if asked. It is also on my ID badge that I wear. I feel that it should be available to the public, but I am sure you will find great disagreement among my colleagues. If you were to call the PO and ask them, I have a feeling they wouldn't give it to you either. Some people get very private about certain matters, yet they will join Facebook and broadcast a lot about their personal lives. That's about all of the insight I have on this subject. Thanks for writing.

803 Votes

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler over 11 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

803 Votes

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

Asked by Emily S. over 11 years ago

Emily, I'm not sure what combination lock you are referring to. Is it one of those old fashioned ones on a PO Box? Whether it is that one or one on a mailbox at your residence won't change my answer. I was just curious. I haven't heard that it is technically illegal to hand someone mail but I'm not versed in the legalities of this subject. I can see that the USPS may be hesitant in handing mail to someone without confirming their identity or being personally known to the employee. If you have a physical disability which prevents you from getting your mail, it would make sense to have some alternate method provided but I don't know how far the USPS is required to go in accommodating you. If you are unsatisfied with the response from your local PO, I would recommend going up the chain at your PO such as talking to the Postmaster or their boss. I don't know what their response will be given the varied nature of our personnel.

803 Votes

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Asked by Jonathan Rossen over 11 years ago

I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.

803 Votes

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Asked by Mischa over 11 years ago

Mischa, I deleted one of your questions because it came up as a duplicate on this website. When we return from our routes, we put all of the outgoing (collected) mail in a dispatch area usually divided into flat, letters, parcels, priority, metered, stamped, etc. With regards to the prepaid shipping labels which is usually called Parcel Select Return Service I put the item in a separate area and our dispatch clerk knows what to do with it. I don't know when it is scanned at our post office. I would suspect that the package would be scanned at least in 1-2 days. Some packages which are being sent back as a return are transported by a 3rd party company that picks up those packages at our post office. Other packages are transported by the USPS back to the company where the package is being returned. I know when I pick it up from a customer as an outgoing return package I do not scan the item at all. I hope this helps but please keep checking USPS.com to track your package for any scans.

802 Votes

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

Asked by Kathyc over 11 years ago

Disgruntled workers abound at the USPS but I can't say it's better or worse than other companies. I don't feel that our immediate supervisors and our postmaster are that kind to us but I'm sure it could be a lot worse. Overall our union has done a good job protecting our work rights and negotiating for a fair wage and benefits, but you will have complainers and unhappy workers no matter what. Years ago, veterans were given 5 pts preference on Federal Civil Service exams and 10 pts if you were a disabled veteran. I don't know if that still applies and if it also is in effect for exams at other levels of government. It's hard to say what makes a veteran disabled, but I'm sure Post Traumatic Stress Disorder qualifies in certain cases. Thanks for writing.

801 Votes

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

Asked by Ceejaay over 11 years ago

When you mail a letter it goes through a fairly extensive sorting process until it reaches the destination post office that does the actual delivery of the letter to the addressee. That is the way it works in the US and I imagine it is similar in other countries. Once the letter reaches the final post office, it is then sorted to the route which covers the address. The letter carrier for that route usually will have a map with them or a GPS or smartphone to help them find the address if they aren't familiar with the area. In the post office where I work, many of the streets are delivered by the same letter carriers each day so we know where the mail goes to. It is also helpful and important if the street signs are clear as well as the house/apt #'s are labeled well.

800 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How do I get the full name of my postman. He won't give me his last name.

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Also on Jobstr...

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How do I get the full name of my postman. He won't give me his last name.

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Also on Jobstr...

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

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