MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Hello Jake. I don't think the mail truck should have driven away from you if they actually had the package. Do you know if the mail truck actually had the package for you to be delivered? The only reason that the mail truck should have just driven away is if it somehow felt that it was dangerous to deliver the package to your house. I don't think that throwing a baseball around is reason enough not to attempt to deliver a package.
I don't deliver my own mail because I reside in Queens, NY and Stony Brook, NY but don't work at either of those post offices. If a letter carrier does reside in the town that they work in, it is possible that they deliver their own mail. We have a few carriers at my PO that live and work in this town, but none of them have assignments that include their own residence on a daily basis.
SB, I don't know about the procedure in a condo complex as to how to deliver an international express package has to be delivered. Anything that needs a signature and would require to me ring a bell in a gated community would result in me going to their door and wouldn't be picky about whether I go to their door (once allowed through the gate) or they come to the gate. I have never worked in an environment like that. If I do deliver to cluster boxes and an item needs a signature I'd knock on the door of the addressee's unit to get the signature. Again, I don't know of any specific regulations on how the delivery should be attempted, but I tend to side on the addressee getting the best service possible (within reason, which is certainly open to interpretation). Thanks for writing.
I don't know the answer to this question. Maybe you can renew the PO Box via check or credit card. The USPS main customer service phone # is 800-275-8777. If you can manage to get a human on the phone, maybe they can help you further or send a msg. to the PO where your PO Box is located to say you are out of town and will renew it upon return. There is probably a small grace period, but I can't say for sure. If you don't get in contact with the PO and don't renew the PO Box rent, any accumulated mail will likely be returned to the sender with a label stating "Box Closed, No Forwarding Order".
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Tiffany, I am not sure if that can be done. By telephone or Internet, you can put your mail on hold so the mail isn't delivered and piles up in your mailbox while you are in the hospital. As far as taking the mail out of your box and taking it back to the PO, I'm not sure. In your request to hold the mail, you'd have to ask for them to take out any accumulated mail. If I received a request like that, I would probably honor it given the circumstance. I've just never had that request. Thank you for writing and hope you are better.
Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.
I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.
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