MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Tiffany, I am not sure if that can be done. By telephone or Internet, you can put your mail on hold so the mail isn't delivered and piles up in your mailbox while you are in the hospital. As far as taking the mail out of your box and taking it back to the PO, I'm not sure. In your request to hold the mail, you'd have to ask for them to take out any accumulated mail. If I received a request like that, I would probably honor it given the circumstance. I've just never had that request. Thank you for writing and hope you are better.
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It is hard to say for sure what will happen if it is one number off like in your example. If the mailman recognizes your name and knows what the correct address should be, they will often deliver it to what should be the correct address. If they don't look at the name and strictly deliver by address and the address that was written on the item actually exists then it is possible the item will wind up there and not where it was intended. It's not likely for the item to be held at the PO for pickup. It could be returned to the sender with the endorsement "Attempted, Not Known" for the address that was written on the envelope. I hope this helps you.
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I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.
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I don't deliver my own mail because I reside in Queens, NY and Stony Brook, NY but don't work at either of those post offices. If a letter carrier does reside in the town that they work in, it is possible that they deliver their own mail. We have a few carriers at my PO that live and work in this town, but none of them have assignments that include their own residence on a daily basis.
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Mischa, I deleted one of your questions because it came up as a duplicate on this website. When we return from our routes, we put all of the outgoing (collected) mail in a dispatch area usually divided into flat, letters, parcels, priority, metered, stamped, etc. With regards to the prepaid shipping labels which is usually called Parcel Select Return Service I put the item in a separate area and our dispatch clerk knows what to do with it. I don't know when it is scanned at our post office. I would suspect that the package would be scanned at least in 1-2 days. Some packages which are being sent back as a return are transported by a 3rd party company that picks up those packages at our post office. Other packages are transported by the USPS back to the company where the package is being returned. I know when I pick it up from a customer as an outgoing return package I do not scan the item at all. I hope this helps but please keep checking USPS.com to track your package for any scans.
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I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!
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Emily, I'm not sure what combination lock you are referring to. Is it one of those old fashioned ones on a PO Box? Whether it is that one or one on a mailbox at your residence won't change my answer. I was just curious. I haven't heard that it is technically illegal to hand someone mail but I'm not versed in the legalities of this subject. I can see that the USPS may be hesitant in handing mail to someone without confirming their identity or being personally known to the employee. If you have a physical disability which prevents you from getting your mail, it would make sense to have some alternate method provided but I don't know how far the USPS is required to go in accommodating you. If you are unsatisfied with the response from your local PO, I would recommend going up the chain at your PO such as talking to the Postmaster or their boss. I don't know what their response will be given the varied nature of our personnel.
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