Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Asked by Bill almost 11 years ago

I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.

811 Votes

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

Asked by vbjmin over 11 years ago

Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.

810 Votes

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

Asked by Joy over 11 years ago

If you live on a college campus, they probably already have established a standard method of delivery to the dormitories. They probably don't deliver it to your room. It is likely that the dormitory has central delivery boxes in the lobby area or in a mailroom. Other campuses might have all the student mail come to a central mailroom or student center which has individual mailboxes for each student. You can contact the student life office or office of residential life for more information. Thank you for writing.

810 Votes

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

Asked by David over 11 years ago

David, you are correct about parcel delivery becoming ubiquitous. When I started at the USPS in 1998, there was so much actual mail to be sorted and delivered with only a few parcels. The pendulum is definitely swinging the other way and I truly can envision a time where mail becomes very insignificant compared to parcel delivery. Right now, we seem to have a fair amount of both. In developments that have cluster delivery boxes (usually apartment buildings or condominium complexes) or in a PO lobby we do use parcel lockers. I don't know how it would work with having boxes on the street similar to the USPS collection boxes used today. Currently the parcel lockers work this way---If a customer has a package to large to fit in their regular delivery receptacle, the carrier will put the package in the parcel locker, lock it with a key they have and put a separate specific parcel locker key in the regular receptacle of the parcel recipient. When the postal customer goes to retrieve their mail, they will see the parcel locker key and use that key in a specified parcel locker. Once they insert the key and turn it, that key stays in the lock, the locker opens and the customer retrieves their parcel. It is a very efficient system as opposed to going to the door of a customer (in a centralized delivery environment) to just use the parcel lockers.

809 Votes

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How do I get the full name of my postman. He won't give me his last name.

Asked by dhflannagan over 11 years ago

I am not sure how you would get the full name of your postman. I read that he won't give you his last name. I have no idea whether or not he has any obligation to do so. I gladly would give it out, if asked. It is also on my ID badge that I wear. I feel that it should be available to the public, but I am sure you will find great disagreement among my colleagues. If you were to call the PO and ask them, I have a feeling they wouldn't give it to you either. Some people get very private about certain matters, yet they will join Facebook and broadcast a lot about their personal lives. That's about all of the insight I have on this subject. Thanks for writing.

809 Votes

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

Asked by Nina V almost 12 years ago

It is hard to say for sure what will happen if it is one number off like in your example. If the mailman recognizes your name and knows what the correct address should be, they will often deliver it to what should be the correct address. If they don't look at the name and strictly deliver by address and the address that was written on the item actually exists then it is possible the item will wind up there and not where it was intended. It's not likely for the item to be held at the PO for pickup. It could be returned to the sender with the endorsement "Attempted, Not Known" for the address that was written on the envelope. I hope this helps you.

809 Votes

what happens if I have a P.O. Box and I leave town for a while and my box expires before I return?

Asked by Seejay over 11 years ago

I don't know the answer to this question. Maybe you can renew the PO Box via check or credit card. The USPS main customer service phone # is 800-275-8777. If you can manage to get a human on the phone, maybe they can help you further or send a msg. to the PO where your PO Box is located to say you are out of town and will renew it upon return. There is probably a small grace period, but I can't say for sure. If you don't get in contact with the PO and don't renew the PO Box rent, any accumulated mail will likely be returned to the sender with a label stating "Box Closed, No Forwarding Order".

809 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

Also on Jobstr...

How do I get the full name of my postman. He won't give me his last name.

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

what happens if I have a P.O. Box and I leave town for a while and my box expires before I return?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

Also on Jobstr...

How do I get the full name of my postman. He won't give me his last name.

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

what happens if I have a P.O. Box and I leave town for a while and my box expires before I return?

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