MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Congratulations on getting hired as a CCA. I understand what you are saying that your small office won't have any openings for a career position anytime soon. I don't know if there are offices in the nearby area where you could inquire as to whether they would have any older carriers retiring soon which would create more internal movement. I'm sorry but I have no knowledge about the process for converting from CCA to regular carrier, except a lot of patience. I wish you well in your new position.
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I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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I would guess about 2 weeks if you were to get it back at all. Theoretically if you sent it to the wrong address and it was delivered there, it is conceivable that the recipient may not return the letter to the mail carrier even though they should. If you sent the letter to an address that doesn't exist, the item should be returned with the endorsement "No Such Street" or "No Such Number". I am just not sure of the actual time frame it would take for it to get back to you. It may depend on the workload of the nixie (not deliverable mail) at the destination PO. Thanks for your inquiry.
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I probably should have just deleted this question for being non-pertinent to the job of a mailman but I prefer not to delete any questions posted here. My request would be for people not to post a question here that is not germane to the profession of Mailman. Thank you.
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I think you will likely receive the item but there may be a delay of several days. The letter will first likely go to the PO that the ZIP corresponds to. The clerks at that office would then need to send the letter back to a central mail facility where it might be manually corrected (the proper ZIP being researched and put on the envelope) and then continue to the intended destination. I'm not sure I have the procedure correct. It's also possible the letter could be returned to the sender with the endorsement of "No Such Street in this ZIP code" but I've never seen that before.
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I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!
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Emily, I'm not sure what combination lock you are referring to. Is it one of those old fashioned ones on a PO Box? Whether it is that one or one on a mailbox at your residence won't change my answer. I was just curious. I haven't heard that it is technically illegal to hand someone mail but I'm not versed in the legalities of this subject. I can see that the USPS may be hesitant in handing mail to someone without confirming their identity or being personally known to the employee. If you have a physical disability which prevents you from getting your mail, it would make sense to have some alternate method provided but I don't know how far the USPS is required to go in accommodating you. If you are unsatisfied with the response from your local PO, I would recommend going up the chain at your PO such as talking to the Postmaster or their boss. I don't know what their response will be given the varied nature of our personnel.
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