MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
David, you are correct about parcel delivery becoming ubiquitous. When I started at the USPS in 1998, there was so much actual mail to be sorted and delivered with only a few parcels. The pendulum is definitely swinging the other way and I truly can envision a time where mail becomes very insignificant compared to parcel delivery. Right now, we seem to have a fair amount of both. In developments that have cluster delivery boxes (usually apartment buildings or condominium complexes) or in a PO lobby we do use parcel lockers. I don't know how it would work with having boxes on the street similar to the USPS collection boxes used today. Currently the parcel lockers work this way---If a customer has a package to large to fit in their regular delivery receptacle, the carrier will put the package in the parcel locker, lock it with a key they have and put a separate specific parcel locker key in the regular receptacle of the parcel recipient. When the postal customer goes to retrieve their mail, they will see the parcel locker key and use that key in a specified parcel locker. Once they insert the key and turn it, that key stays in the lock, the locker opens and the customer retrieves their parcel. It is a very efficient system as opposed to going to the door of a customer (in a centralized delivery environment) to just use the parcel lockers.
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I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!
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Emily, I'm not sure what combination lock you are referring to. Is it one of those old fashioned ones on a PO Box? Whether it is that one or one on a mailbox at your residence won't change my answer. I was just curious. I haven't heard that it is technically illegal to hand someone mail but I'm not versed in the legalities of this subject. I can see that the USPS may be hesitant in handing mail to someone without confirming their identity or being personally known to the employee. If you have a physical disability which prevents you from getting your mail, it would make sense to have some alternate method provided but I don't know how far the USPS is required to go in accommodating you. If you are unsatisfied with the response from your local PO, I would recommend going up the chain at your PO such as talking to the Postmaster or their boss. I don't know what their response will be given the varied nature of our personnel.
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I think you will likely receive the item but there may be a delay of several days. The letter will first likely go to the PO that the ZIP corresponds to. The clerks at that office would then need to send the letter back to a central mail facility where it might be manually corrected (the proper ZIP being researched and put on the envelope) and then continue to the intended destination. I'm not sure I have the procedure correct. It's also possible the letter could be returned to the sender with the endorsement of "No Such Street in this ZIP code" but I've never seen that before.
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I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.
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JD, good job for sticking with it for 7 years so far. There are many people who couldn't handle even one NE winter. I have trouble myself with the very cold weather, plus snow, and ice. The LLVs are horrible with snow in handling especially on any inclines. I have felt the way you have several times, and I have also felt the opposite as well (meaning I love the career). I admit it is difficult at times when you aren't feeling satisfied to stick with this career. Here is my advice, but keep in mind I don't know your personal living/financial situation. Being a city carrier and making apprx $50K+ a year seems to be a decent salary with benefits and union protections. I know it's a physically hard job, but you could apply to transfer to a less harsh area climate wise. My parents have been a big influence on me when I was on the verge of resigning on a few occasions. They said that it won't be easy to find a similar paying job without any special skills. I've also had to seek professional help in the past couple of years which has been worthwhile. This is probably more information then you want to know but as of now I am glad that I didn't go through with the rash decision of quitting the USPS. Have you thought about switching to the clerk craft? Would you rather maybe work inside as a Sales and Service Associate? There are pros and cons to that as well. I do feel bad for anybody who is unhappy with their position, but am hopeful they can stick with it and maybe their feelings will change for the better. I would have a very hard time working too long if I weren't satisfied at the position. Please try to keep your head up and dress appropriately for the weather. Thanks for writing.
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It probably depends on where you live and if there is package delivery on Sunday. I think you are asking me what time the package deliveries start and finish on a Sunday. It has been many years since I've done any type of delivery on Sunday, but in the office where I work on Long Island (NY), 2-3 City Carrier Assistants (CCAs) work from apprx 9AM-3PM delivering packages that arrive from Amazon.com. Again, these are just estimates since I don't have experience with this. Thank you for writing.
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