MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
When you mail a letter it goes through a fairly extensive sorting process until it reaches the destination post office that does the actual delivery of the letter to the addressee. That is the way it works in the US and I imagine it is similar in other countries. Once the letter reaches the final post office, it is then sorted to the route which covers the address. The letter carrier for that route usually will have a map with them or a GPS or smartphone to help them find the address if they aren't familiar with the area. In the post office where I work, many of the streets are delivered by the same letter carriers each day so we know where the mail goes to. It is also helpful and important if the street signs are clear as well as the house/apt #'s are labeled well.
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Thanks for participating in the q and forum at jobstr. When I first started answering the questions, I had no idea it would be this popular. Some q's I receive are about doing the job and others are customer service issues that I can't specifically solve. I enjoy doing this but will admit if the quantity of questions got to be really high, I probably couldn't keep up with it. The amount of q's I receive now, I can easily handle. I try not to stay up late at all answering questions, but I like to give a thorough answer to each one and like to have minimal backlog. As far as my wife goes, I don't have one so its a non-issue. I have a girlfriend and she is very understanding and supportive and what I do. For her profession she is my own jobstr answer woman. Believe me that I ask her about her job all of the time to the point where she says "let's talk about something else", and I oblige.
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I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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I don't know about the legality of keeping the package when it has already been scanned "delivered", but it certainly is bad as far as data integrity goes. The letter carrier may have scanned many of their parcels "delivered" earlier on in the day which is completely wrong (I can't say illegal) so they don't forget later on. Your example is a great reason why we aren't supposed to scan an item as "delivered" until we actually deliver it. Now if you approached him/her and asked about it, they should then give you the package. If this happened to you more than once I would speak to a delivery supervisor about this because it is very much against our rules to scan a package "delivered" when it wasn't. It is also misrepresenting the shipping status to our customers on both the sending and receiving end. It is also strange that the package has a 9:25 PM delivery time. I can't say it's impossible but I've rarely heard of the USPS out on a Saturday night delivering parcels.
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There is a good chance that the letter may actually continue to its destination without being returned. I find the USPS very poor in catching items mailed with insufficient postage. I try to capture it because that is our source of revenue and how we stay in business. I hate the "I don't care attitude" that I perceive in some co-workers. I'm sure this is common in many professions. But, to answer your question, a Forever stamp is currently valued at .49 . The minimum rate for an international letter is $1.15 but it varies by country of destination. If you don't receive the letter back within a week or so, I'd suspect that it will make it to the destination. Please always remember to include a return address, though I suspect you did. Thank you for writing.
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Sam,
The following is the exact "copy and paste" of the answer I posted to your previous q which was similarly worded:
Sam, I don't know the answer to this but the letter carrier should have access to the building or mailboxes somehow without having to ring doorbells. Maybe in this case it was a one-time occurrence but even then they should have returned with some means of access or called the PO to advise them why they couldn't make a delivery to a building. I don't know of any specific time frame they'd have to wait before moving on to their next delivery. I think a couple of minutes is sufficient, especially if they are ringing multiple doorbells and getting zero response.
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The letter will possibly just go through the mail processing system again and be sent back to you. I don't think anybody would notice that it was sent a second time and your letter carrier would hopefully just deliver it again to you. It would likely go back to the sender if somewhere on the envelope was written "person doesn't live here" or "return to sender" but that isn't the case here. Hopefully you will get the letter back in a couple of days.
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