MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Disgruntled workers abound at the USPS but I can't say it's better or worse than other companies. I don't feel that our immediate supervisors and our postmaster are that kind to us but I'm sure it could be a lot worse. Overall our union has done a good job protecting our work rights and negotiating for a fair wage and benefits, but you will have complainers and unhappy workers no matter what. Years ago, veterans were given 5 pts preference on Federal Civil Service exams and 10 pts if you were a disabled veteran. I don't know if that still applies and if it also is in effect for exams at other levels of government. It's hard to say what makes a veteran disabled, but I'm sure Post Traumatic Stress Disorder qualifies in certain cases. Thanks for writing.
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Most of the time I would say the mailman could find a house without a house number, but it is highly recommended that you have the number posted somewhere on the house, painted on the curb, or on the mailbox. I would never assume that the house could be found without a visible number posted. I rarely come across the situation where I can't find a house number, but if I did the method I would use would be to find an adjacent house (and hopefully that has a number visible) and then add or subtract 2 (the normal interval) to figure out the house number without a visible number. Now that I think of it you may have been asking if I have a name of a resident plus a street name, but no street number, could I find the house. The answer would be "possibly". If the mailman was familiar with the names on the street they could probably deliver the mail to the right house. Again, I would never assume that mail will get to the correct destination without a complete and proper address. Thanks for writing in.
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The letter will possibly just go through the mail processing system again and be sent back to you. I don't think anybody would notice that it was sent a second time and your letter carrier would hopefully just deliver it again to you. It would likely go back to the sender if somewhere on the envelope was written "person doesn't live here" or "return to sender" but that isn't the case here. Hopefully you will get the letter back in a couple of days.
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Great question and you are correct about having to use the bathroom during the course of the delivery day. We don't have a bathroom in the postal vehicle, though that would be a nice touch. When I need to use a bathroom, I usually drive to an office building, gas station, or library near the route where I deliver. I also deliver mail to a dentist's office so I can use their toilet when the office is open. The next method some will find gross, but I wouldn't necessarily agree. Some males carry around bottles with them and will discreetly urinate in them and then dump out the contents when they get a chance. It's pretty easy to do in the environment I work as there aren't many people around and one can go inside the back of the postal vehicle for privacy. It's also a good idea to carry hand sanitizer or handi-wipes for use after urinating. As far as what woman do, I'm pretty sure it's not that simple and they must usually find a facility to use.
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Thanks for participating in the q and forum at jobstr. When I first started answering the questions, I had no idea it would be this popular. Some q's I receive are about doing the job and others are customer service issues that I can't specifically solve. I enjoy doing this but will admit if the quantity of questions got to be really high, I probably couldn't keep up with it. The amount of q's I receive now, I can easily handle. I try not to stay up late at all answering questions, but I like to give a thorough answer to each one and like to have minimal backlog. As far as my wife goes, I don't have one so its a non-issue. I have a girlfriend and she is very understanding and supportive and what I do. For her profession she is my own jobstr answer woman. Believe me that I ask her about her job all of the time to the point where she says "let's talk about something else", and I oblige.
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I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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I don't know about the legality of keeping the package when it has already been scanned "delivered", but it certainly is bad as far as data integrity goes. The letter carrier may have scanned many of their parcels "delivered" earlier on in the day which is completely wrong (I can't say illegal) so they don't forget later on. Your example is a great reason why we aren't supposed to scan an item as "delivered" until we actually deliver it. Now if you approached him/her and asked about it, they should then give you the package. If this happened to you more than once I would speak to a delivery supervisor about this because it is very much against our rules to scan a package "delivered" when it wasn't. It is also misrepresenting the shipping status to our customers on both the sending and receiving end. It is also strange that the package has a 9:25 PM delivery time. I can't say it's impossible but I've rarely heard of the USPS out on a Saturday night delivering parcels.
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