Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

Asked by Ger almost 12 years ago

If the package is supposed to be delivered Monday, I would see if you could somehow contact (via phone or email) your local PO early Monday AM and see if they could "intercept" the package before returning it to the sender. I know some POs would be very helpful and others not at all. This is a sad aspect of the company that I work for. We are sometimes overwhelmed and feel we don't have the time to go the extra step to help out in a situation like yours. Somebody would need to go look at the parcels for the route which covers your house and try to find the parcel and correct the address. If you don't know how to contact your local PO, please call 1-888-ASK-USPS to see if they have any suggestions. I wish you well.

1040 Votes

How late could I expect to possibly have my package arrive tonight?

Asked by Brian over 11 years ago

I don't know if you will receive the package tonight. This time of year I'd say that most packages are delivered by 6PM, but each office probably has varying times due to mail volume and staffing levels. During the holiday season, we deliver some packages on Sunday as well. If you have a tracking number you can track the shipment at www.usps.com but I'm not sure how well it works with items that originated from another country.

1040 Votes

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Asked by Chris over 12 years ago

Chris, the pleasure is mine to help out where I am able to. I am not sure what your comments mean regarding the Darwinian approach, except possibly that I was just stating the obvious to drive carefully. I am not familiar with what the USPS Manual says, but does that state several simulated scenarios to be passed? Good luck to you if you are trying to get hired as a letter carrier with the USPS.

1039 Votes

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn almost 12 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

1039 Votes

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Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica almost 13 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

1039 Votes

can i give my package to the mailman to ship off or take back to that specific location

Asked by juan almost 12 years ago

You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. The mailman usually won't take a package back to a specific address until it is processed through our mail distribution system. Most of the time we just accept any package or mail along our delivery routes and bring back to the post office where we work from and it gets dispatched to a mail distribution center for processing. Thanks for writing.

1038 Votes

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST almost 12 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

1036 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

How late could I expect to possibly have my package arrive tonight?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Also on Jobstr...

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

can i give my package to the mailman to ship off or take back to that specific location

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

How late could I expect to possibly have my package arrive tonight?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.Enumerated in USPS manual.

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Also on Jobstr...

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

can i give my package to the mailman to ship off or take back to that specific location

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

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Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.