Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica over 12 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

956 Votes

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

Asked by Ger over 11 years ago

If the package is supposed to be delivered Monday, I would see if you could somehow contact (via phone or email) your local PO early Monday AM and see if they could "intercept" the package before returning it to the sender. I know some POs would be very helpful and others not at all. This is a sad aspect of the company that I work for. We are sometimes overwhelmed and feel we don't have the time to go the extra step to help out in a situation like yours. Somebody would need to go look at the parcels for the route which covers your house and try to find the parcel and correct the address. If you don't know how to contact your local PO, please call 1-888-ASK-USPS to see if they have any suggestions. I wish you well.

956 Votes

How often do you encounter 'suspicious' letters? or letters that you think may contain illegal substances?

Asked by Boe over 11 years ago

I can't remember a time that I came across any suspicious letters or packages, or at least not as of late. Not long after 9/11 I think there was anthrax sent through mail or something like that to Washington DC. It made me nervous and I think I had some type of reaction that I may have contracted it and had trouble breathing. It turned out to be all in my head and nothing ever came of it. There probably is drugs sent through the mail or maybe other illegal substances but I have no experience with it fortunately.

956 Votes

she lives in charleston south carolina btw

Asked by kyle over 11 years ago

Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.

956 Votes

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How late could I expect to possibly have my package arrive tonight?

Asked by Brian over 11 years ago

I don't know if you will receive the package tonight. This time of year I'd say that most packages are delivered by 6PM, but each office probably has varying times due to mail volume and staffing levels. During the holiday season, we deliver some packages on Sunday as well. If you have a tracking number you can track the shipment at www.usps.com but I'm not sure how well it works with items that originated from another country.

955 Votes

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST over 11 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

953 Votes

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

Asked by Larry about 11 years ago

In my experience it isn't too common for anyone to get terminated for anything. I mean people are given a letter of removal but the union often will appeal that and the carrier is reinstated. If it isn't the first time something happened that was the carrier's fault it may be more difficult to appeal successfully. If you are a CCA it is probably easier to fire you if you get in an at-fault accident. I don't recall any letter carriers at my office ever being terminated for an at-fault MVA. I can't speak for any of the other thousands of offices nationwide. Drive carefully, defensively and don't be distracted.

953 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

How often do you encounter 'suspicious' letters? or letters that you think may contain illegal substances?

she lives in charleston south carolina btw

Also on Jobstr...

How late could I expect to possibly have my package arrive tonight?

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

How often do you encounter 'suspicious' letters? or letters that you think may contain illegal substances?

she lives in charleston south carolina btw

Also on Jobstr...

How late could I expect to possibly have my package arrive tonight?

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

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