Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica over 12 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

984 Votes

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Asked by Bert over 12 years ago

I don't know why it would make a difference whether or not your package had the 5-digit ZIP or the Zip + 4 digits. I don't know anybody who I work with who pays attention to it or needs to pay attention to it. If the parcel has the correct address including the apt. #, I would think that would be sufficient to get it delivered. The only suggestion I'd have is to contact the PO to mention this to them. Leaving a note in the mailbox won't help because it seems like you probably have several different letter carriers.

984 Votes

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

Asked by "wondering" over 12 years ago

If there is a forwarding request on file for a certain name at a certain address, it is possible that the letter would be automatically forwarded to the new addrEss. We have an automated system that does this. The problem is that it doesn't catch every forwardable letter. it is possible that the letter gets accidentally delivered to the old address. One option is to write the letter to the old address and write "please forward" somewhere on the envelope. That may alert the carrier that the letter needs to be forwarded.

984 Votes

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST over 11 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

983 Votes

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I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

Asked by Ger almost 12 years ago

If the package is supposed to be delivered Monday, I would see if you could somehow contact (via phone or email) your local PO early Monday AM and see if they could "intercept" the package before returning it to the sender. I know some POs would be very helpful and others not at all. This is a sad aspect of the company that I work for. We are sometimes overwhelmed and feel we don't have the time to go the extra step to help out in a situation like yours. Somebody would need to go look at the parcels for the route which covers your house and try to find the parcel and correct the address. If you don't know how to contact your local PO, please call 1-888-ASK-USPS to see if they have any suggestions. I wish you well.

982 Votes

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

Asked by question about 12 years ago

I don't know the answer to this question. I know as a PTF, if you had a hold on a route, it came with certain rights and you could only be "bumped" off that route in certain situations. I don't know if it is any different with City Carrier Assistants (CCA). I don't have a lot of familiarity with the details of the NALC contract and union/mgmt rules.

981 Votes

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Asked by kay almost 12 years ago

I'm sure each Post Office has a slightly different dispatch schedule for mail being sent off to a P&DC (Processing and Distribution Center). I think that our Post Office dispatches the mail 2-3 times per day. I don't think that something mailed in the morning gets to its destination sooner than a letter which is collected prior to our final dispatch which is usually around 6PM. We have service levels which basically say if a letter or parcel is mailed on a certain date (before a final dispatch) that it should reach its destination by a certain date. This is usually 1-3 days depending on the distance between the origination and destination Post Office and the class of mail that is being sent (1st Class, Priority, Express, Parcel Post, etc).

980 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Also on Jobstr...

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Also on Jobstr...

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

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