Ask a Mailman (City Letter Carrier) anything

Two questions!
1. What is the office like on the inside? Who gets an office? How/where do you pick up the mail YOU have to deliver?
2. When delivering packages that need signature, what would happen if the person is not home?
(Thank you! )

Asked by Joseph over 10 years ago

1) The PO that I work in has a lot of space inside. There are high ceilings and the main areas in the back are the carrier section, mail distribution, and parcel distribution. I work in the carrier section mostly. This area has sorting cases where we prepare any mail that has to be manually sorted into delivery order. The cases have individual dividers that hold the mail for one or two addresses. We stand up to work at these cases although a stool is provided should we need it. The mail clerks sort mail into cases based on the address on the mailpiece. The clerks are scheme-trained which means they know which route delivers the mail for that address. The parcels are sorted the same way but it's a large area because we receive so many parcels to deliver. The letter carriers take a hamper on wheels and "sweep" the mail from the clerk distribution case and then bring the mail to our own assigned carrier sorting case and sort the mail there. We mainly organize the parcels as we load our delivery vehicle. The bulk mailing/dispatch clerk has his own office and the postmaster has an office. The registry clerk has an office also because that is where the registered and accountable mail is secured. Besides that everyone else mainly works on an open floor of sorting equipment and desks. The sorting equipment is all manual. Any mail automation is done at a more central processing facility and trucked to our PO.

2) I don't deliver to many packages that need signatures. When I do attempt delivery of such a package and the person isn't home to receive it, I complete.PS Form 3849 and leave it in the customer's mailbox. This notifies them that we have attempted delivery of an item requiring a signature and they may pick it up at the PO or we can redeliver it on a future date. If the form is signed by the recipient, we can generally leave the package without the person being home. I work in a very safe community so it's unlikely a package would go missing due to theft. I think it's more common for us to misdeliver a package than for one to actually get stolen.

I hope this answers both of your questions.

607 Votes

my route is over a mile long to get to and iam 60 yrs old.my boss said i have to walk and i cant ,rather take bus to route and he said no .what do i do

Asked by Rob about 10 years ago

I don't know anything about the particulars in how you get to your route and any rules associated with that. I guess you have a walkout route which means there is no vehicle for you to use and you get your mail from relay boxes around the city. How is it possible that you can't walk to your route but you are unable to walk to deliver your route? I assume it is because of your age. I agree that one mile is a bit of a long way just to get to your delivery route. For the average person it takes about 18-20 minutes to walk one mile. Since I don't know any rules that discuss the method of transportation to get to your route, I'd refer you to a shop steward or the NALC regional office that covers your area. They may know more but don't count on it. There are just some scenarios not covered in our joint USPS/NALC handbooks or manuals. I don't know if there is some request for accommodation that could be made based on your physical condition.

606 Votes

Has the mail already been delivered on Stonesboro Rd Ft Washington Maryland today 4/8/2016

Asked by Sophia Woodland over 10 years ago

As I'm writing this reply on April 12, I'm pretty sure that the mail has been delivered on stonesboro rd in ft Washington, MD by now for April 8. ???? This q and a isn't for USPS customer service or any real-time questions. I mostly answer questions about being a letter carrier and possibly make suggestions if someone has a customer service problem that doesn't need immediate attention. With regards to your question, I think that only your local PO would know when and if mail was delivered to your street.

606 Votes

do you always have the same route? are vacant houses common?

Asked by adri about 10 years ago

Not often. I deliver the same route each day, so I pretty much know when residents move in or out. I deliver mail in an upper middle class community and there aren't many rentals and most houses are occupied. If mail begins to accumulate for awhile and I don't see any activity at the house and the grounds start to look more unkempt I may suspect a house is vacant. When most people move, they submit a change of address/forwarding order. This also gives me an indication that if I don't see a new residents name that the house could be vacant. At present, about 1% of the houses on my route are considered vacant and don't receive mail delivery. I'm sure in many other communities that aren't as well off economically there could be more vacant homes.

605 Votes

Is there turth in the fact that a mailman needs to deliver the man no matter what (bad weather, disaster, difficult mailboxes, etc.). If so why do mailman sometimes refuse to deliver mail? Why do they request for you to pick it up, if delivery is job

Asked by Curious mail questioner about 10 years ago

It's not true that we deliver in all conditions no matter what. If a letter carrier thinks it is too dangerous to deliver mail to an address they can refuse to do so no just need to tell the supervisor when they return to the post office. It's rare that I'd not deliver mail, but some of my co-workers may not try as hard to deliver the mail. It's usually better to try and get the mail delivered. This way we don't have to bring it back another day with even more mail. I'm not sure why they request mail to be picked up. If there is road construction it is sometimes difficult to get to houses, or roads could be flooded, or snowed out. We are supposed to attempt delivery each day to each address. Our unofficial motto has to do with delivering mail in all comditions, but that is a bit more folklore than reality.

605 Votes

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

Asked by Teddy about 10 years ago

I don't know anything about who opens first class letters deemed suspicious by the USPSIS and the difficulty in obtaining a search warrant to do so. I'm guessing it's not something my local PO gets too involved in. I would think if the item is deemed harmless that it would continue on to be delivered to the recipient. I've never had any dealings with the USPSIS with regards to intercepting or seizing any mail that I deliver. We don't seem them too often at the postal facility where I work.

605 Votes

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

Asked by Feeling Lied to over 10 years ago

It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.

604 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Two questions!
1. What is the office like on the inside? Who gets an office? How/where do you pick up the mail YOU have to deliver?
2. When delivering packages that need signature, what would happen if the person is not home?
(Thank you! )

my route is over a mile long to get to and iam 60 yrs old.my boss said i have to walk and i cant ,rather take bus to route and he said no .what do i do

Has the mail already been delivered on Stonesboro Rd Ft Washington Maryland today 4/8/2016

do you always have the same route? are vacant houses common?

Also on Jobstr...

Is there turth in the fact that a mailman needs to deliver the man no matter what (bad weather, disaster, difficult mailboxes, etc.). If so why do mailman sometimes refuse to deliver mail? Why do they request for you to pick it up, if delivery is job

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Two questions! 1. What is the office like on the inside? Who gets an office? How/where do you pick up the mail YOU have to deliver?2. When delivering packages that need signature, what would happen if the person is not home?(Thank you! )

my route is over a mile long to get to and iam 60 yrs old.my boss said i have to walk and i cant ,rather take bus to route and he said no .what do i do

Has the mail already been delivered on Stonesboro Rd Ft Washington Maryland today 4/8/2016

do you always have the same route? are vacant houses common?

Also on Jobstr...

Is there turth in the fact that a mailman needs to deliver the man no matter what (bad weather, disaster, difficult mailboxes, etc.). If so why do mailman sometimes refuse to deliver mail? Why do they request for you to pick it up, if delivery is job

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

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Two questions!
1. What is the office like on the inside? Who gets an office? How/where do you pick up the mail YOU have to deliver?
2. When delivering packages that need signature, what would happen if the person is not home?
(Thank you! )