Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

Asked by Dee over 9 years ago

My pleasure to answer yours and others questions, Dee! It's easy to respond quickly as I don't get an overwhelming number of questions. I also don't like to have a backlog of emails either. Anyhow, to answer your question the correct thing to do is to not deliver the mail and have it returned to the sender with the endorsement "No Mail Receptacle". I don't come across this situation very often. I sometimes fill in on another route and there is one house with no mailbox. I just rubber band the mail and leave it on their bench by a front door. I think if it was on my postal route I'd request the customer install a mailbox to have mail delivery service.

576 Votes

When do most mailman and women start their routes? Are there different times for different people? or is it the same for everyone?

Asked by Andrew over 10 years ago

It probably depends on the office where you work as to what time you start delivering your route. Where I work most deliveries probably start between 9:15 and 10:30 AM. It depends how long the letter carriers take to prepare their routes in the AM for delivery. Some routes get more mail than others or take longer to prepare in order for delivery. Also, some letter carriers are faster than others at starting their routes. I usually start delivery by 10AM and am finished around 4PM if the weather and volume of mail and parcels isn't out of line with what I normally get. Most of the letter carriers where I work start their tour at 7:30 AM.

575 Votes

If a package was inadvertently RTS on a Saturday. Can it be picked up that same day once the mail carrier brings it back at the end of his shift?

Asked by Victoria over 10 years ago

I am not sure how to answer this correctly. If you can find the letter carrier who inadvertently RTS the package and positively ID that the package belongs to you, I don't see why not. I just don't have a lot of faith in some of my co-workers how helpful they would be if asked to find a package that they hadn't been in possession of. Actually it would be more of a supervisor issue to try and find the package. Either way I hope it worked out for you or whomever you wrote this for. We probably shouldn't have made the mistake in the first place unless the package was addressed improperly.

575 Votes

So a friend put something in my mailbox thinking I would get it, (she puts like books and things), is it possible that if she put a bag in there that the mailman would have taken it out? Just curious and hoping it wasn't a thief... Thanks!

Asked by Caitlynn over 10 years ago

It's possible that either things happened. It may depend on where you live, but actually having things from mailboxes where I work is quite rare. As far as a letter carrier taking it out of the mailbox, I can't really say. Some letter carriers are strict and say nothing can be in the mailbox except US Mail. If they take it out I'm not sure what they'd be doing with it. I am not really sure how you'd find out. I doubt the PO would be of much help. As much as I don't like things left in mailboxes that aren't US mail, if I can clearly see it's not outgoing mail, I'll usually just leave it and put the mail in the box. I have to stress that I can predict the actions of other letter carriers. I've seen too many who don't care and can be vindictive toward customer which I don't understand.

575 Votes

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Why would a "government official" (or someone driving a gov't use only vehicle) be following my mailman on his route?

Asked by JP almost 11 years ago

Supervisors or Postal Inspectors sometimes monitor carrier activities while they are delivering mail. Approximately 1x per year, a supervisor will spend much of the day going around your route with you and filling out a P Form 3999 (which describes the time and activities a route takes to complete). Sometimes they will be in a Gov't use vehicle or sometimes they can ride along in the delivery vehicle. Postal Inspectors have a law enforcement function so they may watch a carrier activities if they suspect something illegal. I have seen postal inspectors at the PO where I work just a couple of times in my many years of employment. When we are followed during the day by a supervisor, it's just a bit of annoyance and know it's part of their job. As long as the letter carrier is doing their job properly there is nothing to worry about.

575 Votes

If I was to put mail in the outside mailbox at post office on a Sunday buy the box said mon-fri 5 does that mean it won't be picked up until Monday at 5? When can I expect it to be delivered

Asked by lynnie about 10 years ago

It depends on where your letter is being mailed to. I think nationwide most letters reach their destination in 2-3 days, but probably no sooner than that. The mailbox you deposited the letter into said collection is m-f at 5PM. That means that as long as the letter was deposited prior to box posted time, your letter will be dispatched that day for processing and transport. It's possible that the letter was collected before 5PM on Monday but that would be a decision made locally by the post office. If it was collected early someone would still have to go to empty the collection box at or after the posted time.

574 Votes

Are you allowed to listen to music in your truck? Say for a cell phone

Asked by newcca89 about 11 years ago

As far as I know you are allowed to. I know some carriers who have portable radios or just use their PED to play music. As far as a cell phone goes, I'm pretty sure you can use it as long as it is hands free. I have a route where I walk most of the day and I listen to podcasts on my iPhone. I have one earphone in and leave the other ear free. I think it's inappropriate and a bit unsafe to have both ears covered while delivering on foot or driving. The outside noise is important to hear if a car is coming or a customer that may need your attention. From time to time, there may be a safety talk or notice at work about the use of personal electronic devices but it doesn't seem too strict or maybe just not enforced. I don't like seeing my colleagues have both ears covered while delivering mail, but I'm not a supervisor so I don't address this issue.

574 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

When do most mailman and women start their routes? Are there different times for different people? or is it the same for everyone?

If a package was inadvertently RTS on a Saturday. Can it be picked up that same day once the mail carrier brings it back at the end of his shift?

So a friend put something in my mailbox thinking I would get it, (she puts like books and things), is it possible that if she put a bag in there that the mailman would have taken it out? Just curious and hoping it wasn't a thief... Thanks!

Also on Jobstr...

Why would a "government official" (or someone driving a gov't use only vehicle) be following my mailman on his route?

If I was to put mail in the outside mailbox at post office on a Sunday buy the box said mon-fri 5 does that mean it won't be picked up until Monday at 5? When can I expect it to be delivered

Are you allowed to listen to music in your truck? Say for a cell phone

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

When do most mailman and women start their routes? Are there different times for different people? or is it the same for everyone?

If a package was inadvertently RTS on a Saturday. Can it be picked up that same day once the mail carrier brings it back at the end of his shift?

So a friend put something in my mailbox thinking I would get it, (she puts like books and things), is it possible that if she put a bag in there that the mailman would have taken it out? Just curious and hoping it wasn't a thief... Thanks!

Also on Jobstr...

Why would a "government official" (or someone driving a gov't use only vehicle) be following my mailman on his route?

If I was to put mail in the outside mailbox at post office on a Sunday buy the box said mon-fri 5 does that mean it won't be picked up until Monday at 5? When can I expect it to be delivered

Are you allowed to listen to music in your truck? Say for a cell phone

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