MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
To be honest Henry, I don't know what happens when you drop a UPS package off in a USPS collection box by mistake. The logical thing would be for us to hand it off to UPS somehow. UPS drop boxes and drivers are pretty easy to find in NYC. You say there is no UPS tracking information that's been updated. Like you said, I doubt it will be turning up anywhere but I don't know what would happen to it unless it's sitting on some pile of errantly mailed items at a mail sorting facility. Nothing surprises me at the USPS when it comes to missing items. I hate to be a pessimist but I hear enough stories of us errantly delivering mail or packages and then who knows what the recipient does with it, if anything. I try to be very accurate and diligent with my deliveries as do most of my co-workers but it just takes a few screw-ups to ruin the journey of a package or letter which was properly mailed. I know I got off on a tangent here. Maybe you could wait another week before considering it lost or call the USPS customer service phone number. I'm not sure how much help they can be in this situation.
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Do you possibly know me? I've recently had a similar situation on the route that I deliver and it is the first time that I encountered this. The previous owner only put in an individual forward, but the PARS (which is an automated forwarding system that intercepts forwardable mail before it reaches the letter carrier) was forwarding the new resident's mail as well because they had the same last name. I asked my forwarding clerk how to resolve this. She said that the family that left should just put in individual forwards for each family member. The mail also should be excluded from PARS so your letter carrier can look at each piece of mail before forwarding it (if appropriate). This seems to have worked okay as the new resident has been quite patient and I've heard nothing beyond the original, and valid I might add, complaint. I'd recommend speaking to someone at your PO explaining the situation, give them a list of all the valid names at your address and ask that the mail be excluded from PARS so the carrier can look at the mail and decide whether it should be forwarded or not. PARS stands for Postal Automated Redirection System. I hope this works out for you as you shouldn't be inconvenienced just because you moved into a residence where the previous people had the same last name.
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Supervisors or Postal Inspectors sometimes monitor carrier activities while they are delivering mail. Approximately 1x per year, a supervisor will spend much of the day going around your route with you and filling out a P Form 3999 (which describes the time and activities a route takes to complete). Sometimes they will be in a Gov't use vehicle or sometimes they can ride along in the delivery vehicle. Postal Inspectors have a law enforcement function so they may watch a carrier activities if they suspect something illegal. I have seen postal inspectors at the PO where I work just a couple of times in my many years of employment. When we are followed during the day by a supervisor, it's just a bit of annoyance and know it's part of their job. As long as the letter carrier is doing their job properly there is nothing to worry about.
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If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.
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In theory each postal route (which is usually made up of one letter carrier) should be the amount of work (sorting and delivering the mail/parcels) for 8 hrs of work per day. In reality this amt varies depending on the time of year (December being the heaviest package season so it usually takes longer to complete a route, summer not so much). There aren't adjustments made too frequently to the size of a postal route but it could happen if a route was way out of whack to being able to be finished in 8 hours. There is a route adjustment procedure that takes place where the volume of mail is counted plus the amount of time it takes to deliver a route. To answer your question though, I don't know of an actually limit in the amt of mail to be given each day to a letter carrier.
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It's possible that either things happened. It may depend on where you live, but actually having things from mailboxes where I work is quite rare. As far as a letter carrier taking it out of the mailbox, I can't really say. Some letter carriers are strict and say nothing can be in the mailbox except US Mail. If they take it out I'm not sure what they'd be doing with it. I am not really sure how you'd find out. I doubt the PO would be of much help. As much as I don't like things left in mailboxes that aren't US mail, if I can clearly see it's not outgoing mail, I'll usually just leave it and put the mail in the box. I have to stress that I can predict the actions of other letter carriers. I've seen too many who don't care and can be vindictive toward customer which I don't understand.
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I don't know at all about the requirements for what vehicles are allowed for delivering US Mail. We use Postal-owned vehicles where I work. When I was first hired we sometimes used our own vehicles for mail delivery and didn't know of any requirements. We were only doing park and loop and foot routes with our own vehicles. The rural route carriers had privately owned right hand drive vehicles for mail delivery. I would recommend looking at the website or contacting the NRLCA, the National Rural Letter Carriers Association. I know that city carriers (which I am) would sign a CDOA which was a Carrier Drive Out Agreement that would stipulate what is required and what the compensation would be for using your own vehicle.
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