MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Congratulations on being hired as a CCA. I wear black shoes that have the SR/USA tag required by the USPS. These can be purchased using your uniform allowance which you may not receive for several months after being hired and passing probation. The brands I use are New Balance and Rocky. I've never had a problem with their comfort, just that I usually have to replace them every 6 months or so due to the amount of walking I do daily. If you don't have a uniform allowance I'd say to wear whatever is comfortable to you like an athletic shoe. Don't wear anything fancy because it will inevitably get dirty in no time.
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It shouldn't be a problem to put on the correct address and new stamp and remail the letter in the same envelope. I'd recommend crossing out any bar codes that may have been printed below the address either on the front or back of the envelope. Also, please cross out or remove any markings that may say "return to sender". If you can, maybe a new envelope with the correct address would be better, but if you follow the above recommendations I think it would be okay to reuse the original envelope.
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It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.
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The mailman should pick up any first class outgoing parcel just like they would any other item you wanted to mail as long as there is sufficient postage. An exception to this would be any item weighing over 13 oz that had postage stamps on it (as opposed to a Click 'N Ship label). This would be a Priority Mail item anyway, not First Class. This would need to be presented at a retail counter to be mailed due to security rules when mailing heavier items that may go on aircraft. I often pick up outgoing First Class parcels from a woman who sells items online and ships them from her house.
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I don't know the answer to this question as to what the procedure is. I can only speculate but could be completely wrong. Someone could wait by the mailbox for a letter carrier to come by and empty the mailbox and ask to retrieve the letter, but it may need to be easily found, identifiable, and the collector would have to be willing to give it back. They may not be allowed to or unwilling to help. The letter carrier doesn't necessarily come at the time posted. The time means they won't come before the posted time. Theoretically it could be hours later. Another option is to go to the PO that services the collection box to ask for assistance. Again, I have no idea about their willingness to help. If it were me, I'd probably assist you if the letter was easily found and the return address and name matched that of the person asking for the letter back through identification or personally known to me. I've never been asked to do this so I can't base it on past experience.
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I've never heard of your pay getting docked for not delivering mail on time. I think only Express Mail (aka Priority Mail Express) does have a delivery time guarantee and the sender can request a refund if that commitment isn't met. We can get disciplined at our office (letter of warning/suspension/termination) if we fail to deliver a time guarantee mail item, but I've rarely ever heard of anyone getting anything beyond a warning for this. This type of mail is a premium service so we must give it our utmost attention and care. Good luck in orientation. Here is just a life lesson in general: Don't believe everything you hear. I'm a big skeptic in so much I hear at work unless a reliable source. I actually might annoy people because I believe so little at times.
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Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.
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