Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Hello I have a question for you, if I played for the flat rate overnight shipping with usps, why does the tracking number tell me that I won't get it for two days? I sent it out on Friday they said it won't get there until Monday.

Asked by Rashelle thompson over 10 years ago

I was looking at the USPS website about Priority Mail Express and it says that there is a guaranteed delivery date but it's not available in all areas to be exactly the next day. We used to deliver Express Mail on Sunday but that may be only available in certain places. If you sent the item out on Friday it was possibly past the deadline for Saturday delivery and the destination PO may not offer Sunday Priority Mail express delivery. In this case the item you mailed will be delivered Monday. There is a decent amount of information about Priority Mail Express on USPS.com. Be sure to read the disclaimers as it pertains to service being available 365 days per year.

608 Votes

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Asked by donna faulknrr almost 11 years ago

I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.

You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.

608 Votes

when can a mail carrier place your mail on hold without giving you notice

Asked by jennifer about 11 years ago

I don't know the policy on this as I've never thought to put someone's mail on hold without their authorization. I suppose this could come about if their mailbox was full and the carrier couldn't deliver any more mail to that address. In that case maybe a letter carrier would hold any future mail at the PO for a certain amount of time and then possibly return that mail to the sender with the endorsements "mailbox full". A letter carrier can also hold the mail at the PO if your mailbox is inaccessible due to snow. They will usually deliver all of the accumulated mail within a couple of days of the mailbox becoming accessible. We had that situation occur at our PO this past winter when snow prevented some of the driving (mounted) route carriers from being able to drive up to a mailbox without getting out of their LLV.

608 Votes

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Asked by Gregory over 10 years ago

I can't quote the statute that says it is illegal for the letter carrier to discuss with others the fact that your sister was in jail, however it is entirely inappropriate and probably against postal regulations re: sanctity and confidentiality of the mail. I see mail going to/from prison while delivering the mail but never say a word to anybody about it. I'm not sure if you want to discuss it with your letter carrier to tell him how wrong it was to say anything to anybody. I also don't know it it would go anywhere if you complained to the USPS about his behavior. Legally, you may also need proof or witnesses if in fact it is illegal what the letter carrier divulged to others. I know I'd be very upset if I found out my letter carrier was talking about things they should be confidential about, but not sure what avenue I would take to resolve it.

607 Votes

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I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Asked by Sandy over 10 years ago

I am not sure why this happened and what will happen to your mail for the 3 days you mentioned. It should have been delivered until 10/8 as far as I know. After that, the forwarding should commence to your new address and will probably be a few more days before any forwarded mail arrives there. It's possible your "old" post office is holding the mail until 10/9 to forward it but I can't say for sure. I don't know if you have time to go to the PO to ask them why this happened and it's possible that by the time you find out it will almost be 10/9 and the mail will have been forwarded.

607 Votes

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan over 10 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

606 Votes

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

Asked by Sarah almost 11 years ago

The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.

606 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hello I have a question for you, if I played for the flat rate overnight shipping with usps, why does the tracking number tell me that I won't get it for two days? I sent it out on Friday they said it won't get there until Monday.

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

when can a mail carrier place your mail on hold without giving you notice

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Also on Jobstr...

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hello I have a question for you, if I played for the flat rate overnight shipping with usps, why does the tracking number tell me that I won't get it for two days? I sent it out on Friday they said it won't get there until Monday.

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

when can a mail carrier place your mail on hold without giving you notice

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Also on Jobstr...

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

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