MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.
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I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.
You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I don't know anything about how a route is established and what it would take to get it changed from a riding route to a walking route. Do you know if they are city or rural letter carriers who deliver your mail? Normally if a carrier is driving in a delivery vehicle and the mailboxes are at the street they should be able to approach and leave the mailbox without having to get out of their delivery vehicle to affect delivery. If a car is parked in the way and the letter carrier can't reach the mailbox without getting out of their delivery vehicle they have the option to skip delivery and attempt it the next day hoping there will be clear access. I am not familiar with an area where some houses are riding and some are walking when they are near each other. Usually it's one or the other. For example, all of my deliveries are to a mailbox which is usually attached to an actual residence so I walk between delivery points. Other carriers stay in their delivery vehicle and put mail in mailboxes which are along a road or curb. This is also known as curbside delivery. My suggestion would be to call the post office and speak to a delivery supervisor or manager about this. I don't know if they will be of any help. Is it possible for you to move your car or even the mailbox so the letter carrier can more easily gain access to the mailbox? You shouldn't have to go without mail delivery but there are certain regulations to be followed so the letter carrier can do their job in an efficient and safe manner.
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I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.
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I was looking at the USPS website about Priority Mail Express and it says that there is a guaranteed delivery date but it's not available in all areas to be exactly the next day. We used to deliver Express Mail on Sunday but that may be only available in certain places. If you sent the item out on Friday it was possibly past the deadline for Saturday delivery and the destination PO may not offer Sunday Priority Mail express delivery. In this case the item you mailed will be delivered Monday. There is a decent amount of information about Priority Mail Express on USPS.com. Be sure to read the disclaimers as it pertains to service being available 365 days per year.
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I've never heard of your pay getting docked for not delivering mail on time. I think only Express Mail (aka Priority Mail Express) does have a delivery time guarantee and the sender can request a refund if that commitment isn't met. We can get disciplined at our office (letter of warning/suspension/termination) if we fail to deliver a time guarantee mail item, but I've rarely ever heard of anyone getting anything beyond a warning for this. This type of mail is a premium service so we must give it our utmost attention and care. Good luck in orientation. Here is just a life lesson in general: Don't believe everything you hear. I'm a big skeptic in so much I hear at work unless a reliable source. I actually might annoy people because I believe so little at times.
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Cliff, mail gets delivered if a letter carrier is on vacation. There is usually a replacement letter carrier who will cover the route of the regular letter carrier who is on vacation. If there isn't enough staffing available, the route which the regular carrier is on vacation from my be split between other letter carriers. For this reason your mail should still be delivered but possibly at a very different time than the regular letter carrier does.
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