MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.
You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.
Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.
If you want to apply to be a letter carrier, the process begins at www.usps.com and look for an employment or careers tab. It has been many years since I applied so I don't know the process now. There is an exam, interview, and medical (including a drug test). I don't believe the process is that difficult based on the quality of employees that I've seen get hired lately. If you are hired as a City Carrier Assistant (CCA), you can expect to start out just filling in where needed when routes are overburdened with mail or carriers are out for some reason (injury, vacation, jury duty, military service). It means being very flexible with your schedule and sometimes working as much as 7 days/week. We have regular mail delivery Mon-Sat and then some offices deliver Amazon.com parcels on Sunday. You can apply anytime for the position so I wouldn't necessarily drop college right away. Earning a degree can make you more marketable in other feels. Working as a letter carrier doesn't require any higher education as far as I know. When you start out the pay is approximately $16/hr and there are virtually zero benefits except a small amount of paid time off. There is hardly any guarantee of hours to work and it could take awhile before you become a full-time regular employee which can be worthwhile. I do really like the job, but I did get a bachelors degree many years earlier. I didn't know what career I wanted to have and ultimately wound up at the USPS when I was 27 years old with a lot of encouragement from my father and friends. Working safely and accurately are two important attributes to the job. Good luck to you and please post any more questions you may have!
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To be honest with you, I don't know that there is any way to get the letter carrier removed from your neighborhood for the reason given. Has this affected the delivery of mail to your house? If so, I would recommend talking to a delivery supervisor or manager at your local post office. As long as your dogs are secure and the screen won't break and your mailbox isn't too close to the door, the letter carrier should deliver your mail as they would anyone else. I am not sure who has the ultimate authority whether or not it's "safe enough" to make the delivery. The USPS management does take a very proactive stance to stop letter carrier from being bitten by dogs, but we should be delivering the mail unless it is unsafe to do so. I should clarify that the decision might be up to the individual letter carrier whether or not they feel it is safe or not. I am quite afraid of dogs myself but have never not delivered mail due to a dog on the property. They have always been behind a screen or storm door or on a leash where they can't get to me. I know my answer to you is a bit vague, but carrier safety is the number one priority. Having said that there is sometimes a varying opinion on what is safe and what isn't and I'm not sure who gets to make the ultimate decision.
They really shouldn't be taking your mail into their unit or house or apt if you don't shared the same living space with them and they aren't responsible about giving it to you. It may not be easy but you could politely ask the landlord and girlfriend and son to maybe leave your mail in the box or slip it under your door if that's accessible or appropriate. I agree it's not good for you to need to be concerned if someone is taking your mail and giving it to you at their convenience. I know it's not the answer you'd like to hear, but a PO Box rental would solve this issue. The drawback is that it costs money and is probably less convenient than getting mail at your residence. The USPS would probably not get involved in separating out your mail and putting in to a different mail receptacle unless the unit was officially designated an apt for mail receiving purposes. I don't know how one would go about doing this or the complexity of it. We have a database of authorized addresses that we go by to deliver the mail and if there aren't multiple units designated in the same dwelling, all of the mail would normally be put together.
I don't know anything about how a route is established and what it would take to get it changed from a riding route to a walking route. Do you know if they are city or rural letter carriers who deliver your mail? Normally if a carrier is driving in a delivery vehicle and the mailboxes are at the street they should be able to approach and leave the mailbox without having to get out of their delivery vehicle to affect delivery. If a car is parked in the way and the letter carrier can't reach the mailbox without getting out of their delivery vehicle they have the option to skip delivery and attempt it the next day hoping there will be clear access. I am not familiar with an area where some houses are riding and some are walking when they are near each other. Usually it's one or the other. For example, all of my deliveries are to a mailbox which is usually attached to an actual residence so I walk between delivery points. Other carriers stay in their delivery vehicle and put mail in mailboxes which are along a road or curb. This is also known as curbside delivery. My suggestion would be to call the post office and speak to a delivery supervisor or manager about this. I don't know if they will be of any help. Is it possible for you to move your car or even the mailbox so the letter carrier can more easily gain access to the mailbox? You shouldn't have to go without mail delivery but there are certain regulations to be followed so the letter carrier can do their job in an efficient and safe manner.
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