Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson over 10 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

662 Votes

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Asked by donna faulknrr about 11 years ago

I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.

You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.

662 Votes

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Asked by Sandy almost 11 years ago

I am not sure why this happened and what will happen to your mail for the 3 days you mentioned. It should have been delivered until 10/8 as far as I know. After that, the forwarding should commence to your new address and will probably be a few more days before any forwarded mail arrives there. It's possible your "old" post office is holding the mail until 10/9 to forward it but I can't say for sure. I don't know if you have time to go to the PO to ask them why this happened and it's possible that by the time you find out it will almost be 10/9 and the mail will have been forwarded.

661 Votes

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Arek over 10 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

661 Votes

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I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan almost 11 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

660 Votes

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter over 10 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.

660 Votes

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

Asked by Doug almost 10 years ago

To be honest with you, I don't know that there is any way to get the letter carrier removed from your neighborhood for the reason given. Has this affected the delivery of mail to your house? If so, I would recommend talking to a delivery supervisor or manager at your local post office. As long as your dogs are secure and the screen won't break and your mailbox isn't too close to the door, the letter carrier should deliver your mail as they would anyone else. I am not sure who has the ultimate authority whether or not it's "safe enough" to make the delivery. The USPS management does take a very proactive stance to stop letter carrier from being bitten by dogs, but we should be delivering the mail unless it is unsafe to do so. I should clarify that the decision might be up to the individual letter carrier whether or not they feel it is safe or not. I am quite afraid of dogs myself but have never not delivered mail due to a dog on the property. They have always been behind a screen or storm door or on a leash where they can't get to me. I know my answer to you is a bit vague, but carrier safety is the number one priority. Having said that there is sometimes a varying opinion on what is safe and what isn't and I'm not sure who gets to make the ultimate decision.

660 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Also on Jobstr...

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Also on Jobstr...

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

What do you do if the mail does not fit in the mailbox Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

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What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?