Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

Asked by Sarah almost 11 years ago

The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.

656 Votes

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Asked by Cynthia over 10 years ago

They really shouldn't be taking your mail into their unit or house or apt if you don't shared the same living space with them and they aren't responsible about giving it to you. It may not be easy but you could politely ask the landlord and girlfriend and son to maybe leave your mail in the box or slip it under your door if that's accessible or appropriate. I agree it's not good for you to need to be concerned if someone is taking your mail and giving it to you at their convenience. I know it's not the answer you'd like to hear, but a PO Box rental would solve this issue. The drawback is that it costs money and is probably less convenient than getting mail at your residence. The USPS would probably not get involved in separating out your mail and putting in to a different mail receptacle unless the unit was officially designated an apt for mail receiving purposes. I don't know how one would go about doing this or the complexity of it. We have a database of authorized addresses that we go by to deliver the mail and if there aren't multiple units designated in the same dwelling, all of the mail would normally be put together.

656 Votes

Does your mail still get delivered if the carrier is on vacation?

Asked by Cliff over 9 years ago

Cliff, mail gets delivered if a letter carrier is on vacation. There is usually a replacement letter carrier who will cover the route of the regular letter carrier who is on vacation. If there isn't enough staffing available, the route which the regular carrier is on vacation from my be split between other letter carriers. For this reason your mail should still be delivered but possibly at a very different time than the regular letter carrier does.

656 Votes

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

Asked by Andrew over 10 years ago

Andrew, you may want to email the vendor of the postcards to see the size of the white box. It looks like it would fit in the white box but I can't say for sure as I don't know standard address label sizes. I recommend doing this before ordering the cards because I don't know if they issue refunds. I see there is an area where your card customization needs to be double checked since there are no changes once the order is placed.

655 Votes

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The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson over 10 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

655 Votes

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Asked by donna faulknrr about 11 years ago

I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.

You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.

655 Votes

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

Asked by Doug almost 10 years ago

To be honest with you, I don't know that there is any way to get the letter carrier removed from your neighborhood for the reason given. Has this affected the delivery of mail to your house? If so, I would recommend talking to a delivery supervisor or manager at your local post office. As long as your dogs are secure and the screen won't break and your mailbox isn't too close to the door, the letter carrier should deliver your mail as they would anyone else. I am not sure who has the ultimate authority whether or not it's "safe enough" to make the delivery. The USPS management does take a very proactive stance to stop letter carrier from being bitten by dogs, but we should be delivering the mail unless it is unsafe to do so. I should clarify that the decision might be up to the individual letter carrier whether or not they feel it is safe or not. I am quite afraid of dogs myself but have never not delivered mail due to a dog on the property. They have always been behind a screen or storm door or on a leash where they can't get to me. I know my answer to you is a bit vague, but carrier safety is the number one priority. Having said that there is sometimes a varying opinion on what is safe and what isn't and I'm not sure who gets to make the ultimate decision.

655 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Does your mail still get delivered if the carrier is on vacation?

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

Also on Jobstr...

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Does your mail still get delivered if the carrier is on vacation?

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

Also on Jobstr...

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

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