MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.
I don't think being a letter carrier is dangerous with respect to personal safety. I think most people respect the letter carrier enough not to assault or harass them. I can be accused of looking at this situation through rose-colored glasses because I am a male and deliver mail in an affluent area where very little violent crime occurs. You need to be vigilant for loose dogs and to drive carefully. The only protection we have for an emergency is for a dog attack. In that case we have dog repellent spray plus a mail satchel which could be used as sort of a shield between you and the dog. Most workplace injuries are falls which results in cuts, sprains, bruises and broken bones. In case of a real emergency we would call 911 and alert the Post Office.
Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.
I am going to have to pass on answering this question with any authority because I don't know the union contract when it comes to this subject. It's also possible that a local agreement governs what is done. It makes sense to me that an unassigned regular can hold down a vacant route until it is put up for bid. They also shouldn't be bumped off that route unless it's the non-scheduled day for that route. In that situation the comp person would usually do the route on the day they are supposed to. If there is no available routes to do on a comp persons group of 5 routes there is usually another route for them to cover. The above is just based on what I've seen done at the PO where I work. I can't even say that my info is accurate. We usually treat hold downs to mean that the carrier holding it down has many of the rights as the regular carrier on the route, but not necessarily all. This is where it gets confusing to me about bumping rights.
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I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.
You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.
I'd recommend that if you received the mail for someone who previously lived at your residence but didn't put in a forward for you to put the mail back in your mailbox and you can write on it "moved" or "doesn't live here anymore". The letter carrier should take it and not redeliver it to you. You also have the option to discard since nobody would really know but I feel that is the wrong thing to do. By putting the mail back in the mailbox you alert the letter carrier that the person has moved from that address.
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