Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Asked by Gregory about 10 years ago

I can't quote the statute that says it is illegal for the letter carrier to discuss with others the fact that your sister was in jail, however it is entirely inappropriate and probably against postal regulations re: sanctity and confidentiality of the mail. I see mail going to/from prison while delivering the mail but never say a word to anybody about it. I'm not sure if you want to discuss it with your letter carrier to tell him how wrong it was to say anything to anybody. I also don't know it it would go anywhere if you complained to the USPS about his behavior. Legally, you may also need proof or witnesses if in fact it is illegal what the letter carrier divulged to others. I know I'd be very upset if I found out my letter carrier was talking about things they should be confidential about, but not sure what avenue I would take to resolve it.

562 Votes

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Asked by Fern over 10 years ago

I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.

562 Votes

Are mail carriers allowed to have tattoos and/or piercings?

Asked by Rose over 10 years ago

Yes, I've heard of nothing to the contrary and I know that many of the younger letter carriers have tattoos and piercings.

562 Votes

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Asked by donna faulknrr over 10 years ago

I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.

You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.

562 Votes

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address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda about 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

562 Votes

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan over 10 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

561 Votes

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter over 10 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.

561 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Are mail carriers allowed to have tattoos and/or piercings?

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Also on Jobstr...

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Are mail carriers allowed to have tattoos and/or piercings?

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Also on Jobstr...

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

What do you do if the mail does not fit in the mailbox Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

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What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?