MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It should come to your residential address. There are probably millions of people who run businesses from their home address and it's no issue as far as I know to receive mail at a residential address for a business. If you were concerned about this, you could put a visible note inside or on your mailbox with the name of your company or saying "accepting mail for (insert name of company) so that there is no confusion to your letter carrier. There really shouldn't be any confusion. I just deliver the mail by address and if the recipient or company name is incorrect they could leave the mail out for me to have it returned to the sender.
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I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.
You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I can't say for sure why the drastic difference in the time your mail is delivered. If it's the same letter carrier who is coming at different times I can see a couple of hours difference but your description is up to 5.5 hrs difference. Normally the mail is sorted before we start delivering. Any mail which we pick up during the day as outgoing mail doesn't need to be separated. We just bring it back and give it to a dispatch clerk. At times we are shorthanded at the USPS so that results in us doing additional assignments possibly before delivering our own routes. This could be up to a couple of hours but that doesn't seem to be the norm where I work. Please remember that I can't speak for what happens at other postal facilities. One further comment is that we are supposed to deliver the mail in a specific route order. If your letter carrier doesn't do that it could result in different delivery times. The holiday season for cards isn't as busy as it used to be. We now deliver a significant quantity of parcels which could also take up time.
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The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.
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Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed. It doesn't have to be an emergency.
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Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.
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Kim, that is generally what would happen if you came up to my postal vehicle to hand me outgoing letters. I have a small square tray which is raised on 4 sides where I put the outgoing letters and bring back to the post office for dispatch. Some use a bin or a larger tray depending on the outgoing mail volume. So in a word, nothing to worry about it and good question.
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