Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

If the mail man doesn't find the address does he keep the mail at post office?

Asked by Tenzin chonyi almost 11 years ago

Maybe for a day or so to see if anybody in the PO knows where that address is. Being that I deliver mail to the same neighborhood each day I know if a piece of mail has a valid address on it or not. It's possible if there is a replacement letter carrier delivering mail on a certain day and they can't find an address they will bring back the mail and then possibly the regular letter carrier on the route or somebody else would know where the address is. More often than not when mail has an address that can't be found (or the address doesn't even exist), we will endorse the mail as "NSN" which means "No Such Number" and it will be returned to the sender. The USPS has a national database of all valid addresses so we usually know at the PO if an address exists or not.

612 Votes

i live in a rural area. The house that i purchased was an established riding route. The mailman wont deliver my mail stating the car is in the way. How do I request a walking route when all other stops around my house are walking stops.

Asked by lostwitoutmail over 10 years ago

I don't know anything about how a route is established and what it would take to get it changed from a riding route to a walking route. Do you know if they are city or rural letter carriers who deliver your mail? Normally if a carrier is driving in a delivery vehicle and the mailboxes are at the street they should be able to approach and leave the mailbox without having to get out of their delivery vehicle to affect delivery. If a car is parked in the way and the letter carrier can't reach the mailbox without getting out of their delivery vehicle they have the option to skip delivery and attempt it the next day hoping there will be clear access. I am not familiar with an area where some houses are riding and some are walking when they are near each other. Usually it's one or the other. For example, all of my deliveries are to a mailbox which is usually attached to an actual residence so I walk between delivery points. Other carriers stay in their delivery vehicle and put mail in mailboxes which are along a road or curb. This is also known as curbside delivery. My suggestion would be to call the post office and speak to a delivery supervisor or manager about this. I don't know if they will be of any help. Is it possible for you to move your car or even the mailbox so the letter carrier can more easily gain access to the mailbox? You shouldn't have to go without mail delivery but there are certain regulations to be followed so the letter carrier can do their job in an efficient and safe manner.

612 Votes

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda over 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

612 Votes

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Asked by aallee almost 11 years ago

It doesn't sound reasonable to me to even have a 14-mile walking route to begin with. That is walking more than a half-marathon daily. If you had zero mail to deliver and walked 14 miles you may be able to cover the route in 4 hours if walk at 3.5 MPH. That is faster than most people walk or at least about the average walking speed. Please tell your boyfriend to do the best he can, walk safely, and that the rate he is being asked to walk at is unrealistic. I just did a quick internet search for "average walking speed" and it is 3.1 MPH. This doesn't include delivering mail or any weight added if your boyfriend is carrying a satchel of mail. USPS management is known for being unreasonable at times.

611 Votes

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Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Asked by Jessica over 11 years ago

Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.

611 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 almost 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

611 Votes

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

Asked by PK over 10 years ago

I only drove a two ton van a few times in my postal career and that was many years ago. I didn't feel comfortable driving such a large vehicle but some of my co-workers don't mind it. I believe they aren't that hard to handle. As far as a woman of short stature I don't know if a lady carrier can drive it. We have females that drive the two ton postal truck and do it fine. They are probably 5' 5" or taller so I can't say how the visibility is for a short person. I don't know about the adjustability of the seat height.

610 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If the mail man doesn't find the address does he keep the mail at post office?

i live in a rural area. The house that i purchased was an established riding route. The mailman wont deliver my mail stating the car is in the way. How do I request a walking route when all other stops around my house are walking stops.

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Also on Jobstr...

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If the mail man doesn't find the address does he keep the mail at post office?

i live in a rural area. The house that i purchased was an established riding route. The mailman wont deliver my mail stating the car is in the way. How do I request a walking route when all other stops around my house are walking stops.

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Also on Jobstr...

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

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