Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by tareq over 10 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

655 Votes

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda over 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

655 Votes

If the mail man doesn't find the address does he keep the mail at post office?

Asked by Tenzin chonyi about 11 years ago

Maybe for a day or so to see if anybody in the PO knows where that address is. Being that I deliver mail to the same neighborhood each day I know if a piece of mail has a valid address on it or not. It's possible if there is a replacement letter carrier delivering mail on a certain day and they can't find an address they will bring back the mail and then possibly the regular letter carrier on the route or somebody else would know where the address is. More often than not when mail has an address that can't be found (or the address doesn't even exist), we will endorse the mail as "NSN" which means "No Such Number" and it will be returned to the sender. The USPS has a national database of all valid addresses so we usually know at the PO if an address exists or not.

654 Votes

Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

Asked by Jonay253 almost 11 years ago

I don't think the letter carrier (postman) should be commenting at all to anyone who gets mail in your box. Not that it matters, but it seems quite normal to have a bill sent to another address. Maybe you pay his XFinity bill for him. Either way that doesn't matter with regards to your question. If this comes up again, I would politely tell the manager that it's not his business who receives mail at your address. If you happen to see the letter carrier, you could mention that he shouldn't be giving out that information and as long as you, the tenant, are accepting mail for your son (or whomever) then it should be delivered accordingly by the USPS employee. I am not familiar with any circumstances that allows us to verbally confirm who gets mail at an address.

653 Votes

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Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

Asked by Gayle over 10 years ago

Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.

653 Votes

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Asked by Gregory over 10 years ago

I can't quote the statute that says it is illegal for the letter carrier to discuss with others the fact that your sister was in jail, however it is entirely inappropriate and probably against postal regulations re: sanctity and confidentiality of the mail. I see mail going to/from prison while delivering the mail but never say a word to anybody about it. I'm not sure if you want to discuss it with your letter carrier to tell him how wrong it was to say anything to anybody. I also don't know it it would go anywhere if you complained to the USPS about his behavior. Legally, you may also need proof or witnesses if in fact it is illegal what the letter carrier divulged to others. I know I'd be very upset if I found out my letter carrier was talking about things they should be confidential about, but not sure what avenue I would take to resolve it.

651 Votes

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Asked by Deborah Sala over 10 years ago

Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed. It doesn't have to be an emergency.

651 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

If the mail man doesn't find the address does he keep the mail at post office?

Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

Also on Jobstr...

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

If the mail man doesn't find the address does he keep the mail at post office?

Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

Also on Jobstr...

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

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