Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

Asked by Sarah about 11 years ago

The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.

676 Votes

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Asked by louann almost 11 years ago

I wouldn't recommend it unless you put a stamp on the envelope. The reason I say this is because the mailbox is only supposed to be used for US Mail with proper postage. That being said, if you leave the envelope in the mailbox clearly marked for the recipient company or resident with no postage it's possible the letter carrier would notice it and just leave it in the mailbox. That is what I would do but I can't speak for another letter carrier who isn't paying attention and just takes an envelope that looks like it could be outgoing mail. If you put the payment envelope in the mailbox with the address and postage it could be taken as outgoing mail but you can rest assured it will get to the recipient within a couple of days as a regular piece of mail. If possible, could you find an alternate place to put the payment or pay electronically?

676 Votes

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Asked by Deborah Sala over 10 years ago

Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed. It doesn't have to be an emergency.

676 Votes

Can my mailman hand my package to my neighbor for her to give to me, without my permission ?

Asked by sunnywithachanceofrain over 10 years ago

I generally wouldn't do that unless I knew the neighbors were friends with each other and could be trusted to give the package to the correct recipient. I've never been in this situation since I can leave packages at a customers house without someone home to receive it. I don't know technically what we are allowed to do without your permission but we are trusted to protect the US mail and deliver it safely to the correct address.

676 Votes

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Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

Asked by Jonay253 almost 11 years ago

I don't think the letter carrier (postman) should be commenting at all to anyone who gets mail in your box. Not that it matters, but it seems quite normal to have a bill sent to another address. Maybe you pay his XFinity bill for him. Either way that doesn't matter with regards to your question. If this comes up again, I would politely tell the manager that it's not his business who receives mail at your address. If you happen to see the letter carrier, you could mention that he shouldn't be giving out that information and as long as you, the tenant, are accepting mail for your son (or whomever) then it should be delivered accordingly by the USPS employee. I am not familiar with any circumstances that allows us to verbally confirm who gets mail at an address.

675 Votes

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Arek over 10 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

675 Votes

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson over 10 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

674 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Can my mailman hand my package to my neighbor for her to give to me, without my permission ?

Also on Jobstr...

Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Can my mailman hand my package to my neighbor for her to give to me, without my permission ?

Also on Jobstr...

Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

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