Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

If the mail man doesn't find the address does he keep the mail at post office?

Asked by Tenzin chonyi almost 11 years ago

Maybe for a day or so to see if anybody in the PO knows where that address is. Being that I deliver mail to the same neighborhood each day I know if a piece of mail has a valid address on it or not. It's possible if there is a replacement letter carrier delivering mail on a certain day and they can't find an address they will bring back the mail and then possibly the regular letter carrier on the route or somebody else would know where the address is. More often than not when mail has an address that can't be found (or the address doesn't even exist), we will endorse the mail as "NSN" which means "No Such Number" and it will be returned to the sender. The USPS has a national database of all valid addresses so we usually know at the PO if an address exists or not.

610 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 almost 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

610 Votes

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Asked by Jessica over 11 years ago

Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.

609 Votes

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Asked by Cynthia over 10 years ago

They really shouldn't be taking your mail into their unit or house or apt if you don't shared the same living space with them and they aren't responsible about giving it to you. It may not be easy but you could politely ask the landlord and girlfriend and son to maybe leave your mail in the box or slip it under your door if that's accessible or appropriate. I agree it's not good for you to need to be concerned if someone is taking your mail and giving it to you at their convenience. I know it's not the answer you'd like to hear, but a PO Box rental would solve this issue. The drawback is that it costs money and is probably less convenient than getting mail at your residence. The USPS would probably not get involved in separating out your mail and putting in to a different mail receptacle unless the unit was officially designated an apt for mail receiving purposes. I don't know how one would go about doing this or the complexity of it. We have a database of authorized addresses that we go by to deliver the mail and if there aren't multiple units designated in the same dwelling, all of the mail would normally be put together.

609 Votes

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address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda over 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

609 Votes

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

Asked by PK over 10 years ago

I only drove a two ton van a few times in my postal career and that was many years ago. I didn't feel comfortable driving such a large vehicle but some of my co-workers don't mind it. I believe they aren't that hard to handle. As far as a woman of short stature I don't know if a lady carrier can drive it. We have females that drive the two ton postal truck and do it fine. They are probably 5' 5" or taller so I can't say how the visibility is for a short person. I don't know about the adjustability of the seat height.

608 Votes

My daughter accidentally put a letter in the mailbox yesterday that she would very much like to get back before it is processed. Is there a procedure in place for her to do so? It is scheduled for pick up tomorrow.

Asked by MomofTMK over 10 years ago

I don't know the answer to this question as to what the procedure is. I can only speculate but could be completely wrong. Someone could wait by the mailbox for a letter carrier to come by and empty the mailbox and ask to retrieve the letter, but it may need to be easily found, identifiable, and the collector would have to be willing to give it back. They may not be allowed to or unwilling to help. The letter carrier doesn't necessarily come at the time posted. The time means they won't come before the posted time. Theoretically it could be hours later. Another option is to go to the PO that services the collection box to ask for assistance. Again, I have no idea about their willingness to help. If it were me, I'd probably assist you if the letter was easily found and the return address and name matched that of the person asking for the letter back through identification or personally known to me. I've never been asked to do this so I can't base it on past experience.

608 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If the mail man doesn't find the address does he keep the mail at post office?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Also on Jobstr...

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

My daughter accidentally put a letter in the mailbox yesterday that she would very much like to get back before it is processed. Is there a procedure in place for her to do so? It is scheduled for pick up tomorrow.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If the mail man doesn't find the address does he keep the mail at post office?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Also on Jobstr...

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

My daughter accidentally put a letter in the mailbox yesterday that she would very much like to get back before it is processed. Is there a procedure in place for her to do so? It is scheduled for pick up tomorrow.

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