Ask a Mailman (City Letter Carrier) anything

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Asked by Anthony over 11 years ago

It is possible that the mail from Prudential is delayed due to the storm or because there is no apt. # on the address. I am not sure which would be more likely. I don't know how strict your post office or letter carrier is on delivering to multi-unit buildings with no apt # on the mail. I would think that if they know what unit the letter should go to it would be a good idea to just deliver it there. In general it is important to put your apt # on your address, but I think you know that. I'd recommend giving it a few more days before worrying that the check is really lost. Thanks for the question.

669 Votes

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Asked by MB over 11 years ago

Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.

668 Votes

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Asked by Caroline about 11 years ago

I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.

668 Votes

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe over 10 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

668 Votes

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

Asked by moriah almost 12 years ago

Moriah, that is pretty rotten that an ex-roommate would put a hold on all of the mail to your address. I believe you may have to call the USPS help line or visit your local post office to say that your mail shouldn't be held. They shouldn't give you a hard time if you prove that is your address. As far as pressing any charges, I don't have any legal background on what the crime would be and if any charges would stick. The USPS CS # is 800 275 8777.

668 Votes

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Asked by lavender91 over 10 years ago

I only wish I had the problem of being asked out on dates! Just kidding, and I don't mean to make light of your question. You shouldn't have to feel uncomfortable when the letter carrier comes into your office. They shouldn't be flirting with you or asking you out on dates unless it somehow seems that the feeling would be mutual. It's not a bad idea to make it clear that you aren't interested in going out with him. I know that is easier said than done. You could call the delivery supervisor or postmaster to report this but I have a feeling that might make things worse. His behavior seems quite unprofessional. I don't think it's forbidden to ask a customer to go out socially, but they shouldn't push the issue or make the customer feel awkward if they aren't interested. To answer your question about locating your home address, we don't have access to any better resources than one would have doing an Internet search. If he ever showed up at your house unexpectedly, I think I'd alert law enforcement that you may have a stalker and to let them know where he knows you from. Maybe they could tell this letter carrier to knock off that inappropriate behavior. Furthermore, we shouldn't be using information we see on mail to get information for our personal use. That is also unethical and may violate some privacy regulations. I wish you well and that the creepiness will cease.

668 Votes

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Asked by Bradan about 11 years ago

Bradan, Congratulations on surviving the winter! That can't have been fun at all. I'm just glad it's over also. As much as the heat isn't fun, I prefer it over the cold. I know there are others who feel quite differently about that. As far as tips go, my main tips are: 1) Drink plenty of water or some other liquids. I've heard different schools of thought whether or not Gatorade is good. My joke is that on the internet you can find anybody to support your opinion. I would guess that it works but there is a very high sugar content. The key is to stay hydrated.

2) Wear a hat to block the sun off your head and face. I wear a cowboy-type hat which works well. I fold the edges up by the ear so it doesn't look so funny but there is a tradeoff in that I'm exposing more of my face to the sun. I'm not sure what the official name of the hat is. You could also wear a white mesh pith helmet. Baseball caps will help as well but not cover too much of your face or neck for sun exposure. I also wear sunglasses most of the time.

3) Wear as light clothes as possible. I usually wear shorts in the warm weather and a short-sleeve uniform shirt with a t-shirt underneath.

Those are the basic tips that I can think of. Make sure to ask or take a cue from your fellow carriers, as I'm far from being an expert on this. On the very hot and humid days I consume water without even thinking about it, usually bringing about 2 liters with me plus some orange juice to drink with lunch.

Good luck to you. During July and August there is so much extra work to do because of our fellow workers going on vacation. We never seem to have enough help. I'm sure that story is repeated in many Post Offices nationwide.

668 Votes

Mailman (City Letter Carrier)

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I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Also on Jobstr...

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Also on Jobstr...

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

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