Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

Asked by Nikki almost 10 years ago

I don't know how long that would take. I didn't know that we are able to scan a package or item as "moved, left no address". If the system is working properly and we give that item the same attention that an originating (vs. a returned item) gets then it should just take a few days to get back to the sender. In our office which is shorthanded on clerks, I'm not so sure how quickly the item would be returned. There is a lot as a letter carrier or employee we aren't told or know how long something should take so we just learn a lot by experience. Thanks for your question.

533 Votes

How can a postmaster report a delivered item to a mailbox and it's empty?

Asked by Tina about 10 years ago

Tina, since this is pretty much the same q you asked previously, I have just copied and pasted the response from that question below:

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

533 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom about 10 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

533 Votes

Can i put lipstick marks/perfume on my outgoing mail?? I've done it for months now my mail carrier refuses to pick them up.. is that illegal or is it the carrier's chioce??

Asked by Jessie about 10 years ago

I don't know the answer to this and have never heard of it being an issue. I would likely pick the mail up but maybe each carrier has the discretion because it's possible they are allergic to such smells from perfume or lipstick. Lipstick could possibly get on other mail which isn't right in my opinion. Did the letter carrier ever mention to you why they wouldn't pick up the outgoing mail. I haven't done any online research regarding "mailing requirements" so I can't say if lipstick marks or perfume is permitted. I don't recall ever seeing it myself except in Valentine's Day advertising that may say "SWAK" (sealed with a kiss).

533 Votes

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I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 almost 11 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

533 Votes

On the holddown scenario it sucks bc the holidays r coming up and that carrier had no right to u know what.. The former carrier and the comp guy should reap the benefits for their hard work, especially when the unassigned is not well liked and aa ak

Asked by jvitto48 almost 10 years ago

You are obviously referring to holiday gratuities, no need to hide that on this forum. We aren't really supposed to expect or accept cash tips but know that many of us do (me included). I can't really comment on who has a right to them. Maybe the comp man and the unassigned regular could split anything they get but I'm guessing there may not be enough trust to do that. I'm not really sure why the former carrier deserves anything if he voluntarily bid off that route for another assignment. I don't know what "aa" means but "as" means ass kisser. I guess I don't really agree with you in this situation and holiday gratuities really shouldn't be basis for any rules about bumping or holddowns. It really just seems to cause problems when it shouldn't even be entering into the picture.

533 Votes

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

Asked by Melissa over 9 years ago

If it is a temporary change, you could put a replacement mailbox or cardboard box (or anything labeled US mail) in an area visible and accessible to your letter carrier. I had a resident recently move the mailbox to near his garage because his whole front steps area of the house was being ripped out, expanded, and rebuilt. Your letter carrier shouldn't give you a hard time about this. If you get a chance you can mention it to them ahead of the construction beginning, or post a note by your present mailbox that you'll soon be providing a temporary alternate area to deliver the mail. Thanks for your question and consideration.

533 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

How can a postmaster report a delivered item to a mailbox and it's empty?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Can i put lipstick marks/perfume on my outgoing mail?? I've done it for months now my mail carrier refuses to pick them up.. is that illegal or is it the carrier's chioce??

Also on Jobstr...

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

On the holddown scenario it sucks bc the holidays r coming up and that carrier had no right to u know what.. The former carrier and the comp guy should reap the benefits for their hard work, especially when the unassigned is not well liked and aa ak

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

How can a postmaster report a delivered item to a mailbox and it's empty?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Can i put lipstick marks/perfume on my outgoing mail?? I've done it for months now my mail carrier refuses to pick them up.. is that illegal or is it the carrier's chioce??

Also on Jobstr...

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

On the holddown scenario it sucks bc the holidays r coming up and that carrier had no right to u know what.. The former carrier and the comp guy should reap the benefits for their hard work, especially when the unassigned is not well liked and aa ak

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

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