MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.
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Bev, I don't know the reason the letter carrier is refusing to deliver your mail. Do you have a loose dog near your mailbox or another hazardous situation which would make it unsafe for the letter carrier to deliver your mail. I don't know the answer to your question, but I'd say that they shouldn't be walking through your yard if they aren't delivering your mail. It sounds inappropriate to me, but I can't cite any rights that they have or don't have regarding this.
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I don't know where you live but delivery is usually done by 5:30 or 6PM based on my experience. I suppose if an office is short-handed or the mail volume is too high then delivery may be much later. The route which I deliver in Long Island, NY generally is done by 3:30 PM if the mail volume (including parcels to deliver) is average. So you can see there is quite a range as to how late a letter carrier route can be and there are variables that make it hard to pinpoint when delivery will be on any given day. Thanks for your question.
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I don't know why the mail would have been removed from your mailbox unless the box was maybe overflowing. In that case we may suspend further delivery or empty the mailbox and return any accumulated mail to the senders or discard the mail depending on the class it was sent. Maybe the letter carrier thinks you have moved. It seems the mail has been removed a bit prematurely, but I don't know of a way to get the mail back.
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If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.
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Saturday is Nov. 29 and Priority Mail in the continental 48 states is usually 3 days maximum for delivery. The packages are usually in transit 7 days a week so I would say there is an excellent chance your package will arrive by Saturday. USPS Priority Mail is a superb service in my opinion. I often look at the mailing dates when I deliver a Priority Mail item and it has rarely taken more than 3 calendar days from origin to destination.
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The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.
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