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Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

Asked by Ash about 10 years ago

I don't know why the mailman would take away the mail for the week that had been sitting in your mailbox as well as an "attempted" notice for another package. Did the other package perhaps need a signature? It is common for some people not to check their mailbox for days and it rarely fills up to the point that I can't put any more mail in the mailbox. I hope that the mail reappears or is it possible you received none (not likely) or that someone else in your household (if you don't live alone) took the mail in to your residence?

593 Votes

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Asked by Phil over 10 years ago

Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.

593 Votes

Dear Mailman Dave,
I went to mail a letter in a first class standard envelope to my granddaughter. I accidently placed my envelope in a USPS Priority Express blue box on the street. This was done on a Sunday around 12:00 PM. Will my mistake delay my granddaughter from getting the letter on Monday? We both live in the same state being ten minutes away from each other, and we share the same main post office. I also forgot to add a return address, but I know for certain I wrote the forward address correctly and used a first class stamp. Any help given would be greatly appreciated.

Asked by GrannyBlu72 over 10 years ago

Hello GrannyBlu72! It was fine to drop the letter to your granddaughter in the Priority Express Blue Box on the street. That probably happens all of the time and the letter carrier who collects it would just put that envelope into the regular mail processing stream. As long as you used proper postage for what you mailed and put the correct address on the envelope, the letter will get to your granddaughter. When she receives it, however, is a different story. The letter would likely be collected from that blue collection box on Monday and if sent to the regional mail processing facility (which most mail is sent to even if addressed to the same town that it is mailed in), the turnaround time is usually 2 days. It is likely your granddaughter will receive the letter Wednesday. Until recently, mail within a certain processing area would take just 1-day to reach it's destination.

593 Votes

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Asked by Caroline almost 11 years ago

I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.

592 Votes

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

Asked by Kruesser about 11 years ago

Those days aren't fun whatsoever and I don't know that I have a good answer for you as I'm more concerned with the cold. I have heard of seal skin gloves which may work well to keep your hands dry but still be able to finger the mail. I'm sorry I don't have a more concrete answer for you. It's good that you have rain gear for the rest of your body. Don't wear any cloth gloves because they will get wet quickly and soak through to your skin. To find help on this and other questions, I would recommend the Facebook user group titled: USPS postal Maniacs. There are over 9000 USPS employees who are members and are pretty good about voicing their opinions on postal questions (often very negative, but they have a helpful side as well).

592 Votes

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv about 11 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

592 Votes

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Asked by Bradan almost 11 years ago

Bradan, Congratulations on surviving the winter! That can't have been fun at all. I'm just glad it's over also. As much as the heat isn't fun, I prefer it over the cold. I know there are others who feel quite differently about that. As far as tips go, my main tips are: 1) Drink plenty of water or some other liquids. I've heard different schools of thought whether or not Gatorade is good. My joke is that on the internet you can find anybody to support your opinion. I would guess that it works but there is a very high sugar content. The key is to stay hydrated.

2) Wear a hat to block the sun off your head and face. I wear a cowboy-type hat which works well. I fold the edges up by the ear so it doesn't look so funny but there is a tradeoff in that I'm exposing more of my face to the sun. I'm not sure what the official name of the hat is. You could also wear a white mesh pith helmet. Baseball caps will help as well but not cover too much of your face or neck for sun exposure. I also wear sunglasses most of the time.

3) Wear as light clothes as possible. I usually wear shorts in the warm weather and a short-sleeve uniform shirt with a t-shirt underneath.

Those are the basic tips that I can think of. Make sure to ask or take a cue from your fellow carriers, as I'm far from being an expert on this. On the very hot and humid days I consume water without even thinking about it, usually bringing about 2 liters with me plus some orange juice to drink with lunch.

Good luck to you. During July and August there is so much extra work to do because of our fellow workers going on vacation. We never seem to have enough help. I'm sure that story is repeated in many Post Offices nationwide.

592 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Also on Jobstr...

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Also on Jobstr...

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

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