Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Do you guys deliver mail on christmas eve?

Asked by Mike over 10 years ago

Yes, we deliver on 12/24/15 Thursday. At the office where I work, we will try to be done by 1600. After that, we will next deliver mail on Saturday 12/26/15. Christmas Eve is a regular work day except that our retail window may close earlier than usual.

665 Votes

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Asked by Kruesser over 10 years ago

Another good question that I'll fail miserably at. It's hard to find good gloves that will keep your ha ss warm and dry plus allow you to easily finger the mail. While I walk I wear a pretty regular glove on the hand where I hold the mail and then may leave the hand I use to finger the mail exposed but put it in my pocket between houses to keep it somewhat warm. You may also purchase single use hand warmers which you can keep in your pocket and they should last you the whole work day. Some carriers wear sealskin type gloves. I've never tried some so I can't comment on how good they are. Basically I own many pairs of gloves and just do a lot of experimenting to get it right. If it's raining try and bring multiple pair so you can exchange out wet gloves for dry gloves.

665 Votes

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv over 11 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

665 Votes

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Asked by MB over 11 years ago

Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.

664 Votes

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How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Asked by Lazarevicmass over 11 years ago

A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.

664 Votes

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

Asked by moriah almost 12 years ago

Moriah, that is pretty rotten that an ex-roommate would put a hold on all of the mail to your address. I believe you may have to call the USPS help line or visit your local post office to say that your mail shouldn't be held. They shouldn't give you a hard time if you prove that is your address. As far as pressing any charges, I don't have any legal background on what the crime would be and if any charges would stick. The USPS CS # is 800 275 8777.

663 Votes

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Asked by Anthony over 11 years ago

It is possible that the mail from Prudential is delayed due to the storm or because there is no apt. # on the address. I am not sure which would be more likely. I don't know how strict your post office or letter carrier is on delivering to multi-unit buildings with no apt # on the mail. I would think that if they know what unit the letter should go to it would be a good idea to just deliver it there. In general it is important to put your apt # on your address, but I think you know that. I'd recommend giving it a few more days before worrying that the check is really lost. Thanks for the question.

663 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Do you guys deliver mail on christmas eve?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Also on Jobstr...

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Do you guys deliver mail on christmas eve?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Also on Jobstr...

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

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