MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It's a very good question with a pretty easy answer. In our office, besides the regular letter carriers who deliver the same route daily, we have a group of carrier technicians (aka floaters) who deliver the mail when a carrier has a day off during the week. As much as mail is delivered Mon-Sat most carriers are only obligated to work 5 of those days. To also help fill the gap when a carrier is sick or on vacation or out for any reason a CCA (city carrier assistant) can deliver the mail. If we are very short-staffed (common in the office where I work), we deliver our own routes and then take part of the vacant route and deliver that, usually for OT pay. That is usually :30-1:00 of additional delivery time but could be longer.
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Flower, whether you live in Canada or the U.S., my answer to your question is the same: I don't know what can be done to amend this. I don't know that it is illegal either. Most apartment buildings that I've seen have a cluster of mailboxes near the lobby and are serviced by a USPS worker (in the US). I, too, live in an apartment building (a cooperative) and a USPS Letter Carrier distributes the mail. Management has no access to the cluster boxes as far as I know. On the flip side, there may be some arrangement for the management to deliver the mail in your building though I don't know the mechanism that would allow for such an agreement. The only thing I can compare your situation to is that many college campuses have mail that is distributed by non-USPS employees into boxes usually at a residence hall or student center/union. I did that for one year when I attended a university in NY.
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A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.
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In most apartments, just like houses, mail is delivered 6 days week (every day except Sundays and Holidays). If there is outgoing mail, it should be taken at that same time. Many apartment cluster boxes have a slot for outgoing mail. If not, the mail should be deposited in a blue collection box which are at the Post Office or in the street in various locations. With regards to asking a mail lady to sell you stamps, you can ask but we aren't required to carry stamps as city letter carriers. I carry a few with that I purchase with my own money and will put them on envelopes if someone has short-paid the postage or if they need a stamp. Sometimes I'll ask them for the money, sometimes I won't. The whole scenario doesn't happen too often. I am a stickler for the proper postage being affixed to mail so I sometimes I won't accept a letter with insufficient postage and leave a note or write on the envelope that add'l postage is required.
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That is interesting to hear yet not surprising to me. There are certain parcels that are supposed to have a scan on it whether or not it's actually delivered on a particular day. Amazon.com parcels are one of these types of parcels but it may occur on other parcels as well. I don't think it's right for the USPS to be doing this because it is misrepresenting the status of a parcel. In your case the fact that you live in a residence that is never closed makes it even more wrong to be scanned as "business closed". Sometimes a letter carrier may forget to deliver a parcel or it is missorted to another route and there is no time to get it correctly delivered on the same day. In this case, it might be scanned "attempted" or "business closed". In my opinion both of these scans are wrong and misleading to the recipient and/or shipper. I hope you have at least received the parcel the next delivery day. I've never been asked to scan a parcel wrongly and would refuse to do so. You may see this more lately as the volume of our parcel business for the month leading up to Christmas is probably double or more our normal parcel load.
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They might. If you are on a rural delivery route, I believe it is part of the carrier's job to mail items for the customers (at the customer's expense, of course) and deliver them stamps if they request them and pay for it. If you live on a city delivery route, it's probably up to the individual carrier if they will fulfill your request or not. I believe you can purchase stamps online and they'll be sent to you or there is an option for stamps by mail. In the latter option, you fill out a form and enclose a check and the USPS will deliver your stamps in a couple of days. I don't see any of those options used too often where I deliver mail but I can't speak for other post offices. Try this URL:
https://store.usps.com/store/
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Moriah, that is pretty rotten that an ex-roommate would put a hold on all of the mail to your address. I believe you may have to call the USPS help line or visit your local post office to say that your mail shouldn't be held. They shouldn't give you a hard time if you prove that is your address. As far as pressing any charges, I don't have any legal background on what the crime would be and if any charges would stick. The USPS CS # is 800 275 8777.
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