Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Asked by Lazarevicmass over 10 years ago

A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.

519 Votes

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Asked by Phil about 10 years ago

Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.

519 Votes

Hi I think that I put in my mail in the mailbox without closing the envelope. What will happen to the papers inside the envelope?

Asked by mm over 10 years ago

It is possible that the contents of the envelope stayed in the envelope and the item will reach its destination. If the papers fall out and there is no address on them to either return the papers to you or continue on to the intended recipient, those papers would probably wind up at a "nixie" or "dead letter" area and disposed of eventually.

519 Votes

I have an interview Thursday to be a city carrier, is it possible for me to carrier four days and go to school the other two?

Asked by N ADAMS about 10 years ago

I don't know this answer since I don't work in the hiring area and don't know what the conversations are like. My guess from what I've seen is that it's not likely that a 4-day schedule will be allowed and then 2 days at school. The CCAs in our office have to sometimes work on Sunday delivering Amazon.com packages. I think that CCAs are supposed to be available on a very dynamic schedule so I don't know if you could get an agreement from the USPS to guarantee no work on the days you'd like to go to school. It doesn't hurt to ask and just because I haven't seen it done doesn't mean it's not possible. Good luck.

518 Votes

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On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv over 10 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

518 Votes

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Asked by Anthony over 10 years ago

It is possible that the mail from Prudential is delayed due to the storm or because there is no apt. # on the address. I am not sure which would be more likely. I don't know how strict your post office or letter carrier is on delivering to multi-unit buildings with no apt # on the mail. I would think that if they know what unit the letter should go to it would be a good idea to just deliver it there. In general it is important to put your apt # on your address, but I think you know that. I'd recommend giving it a few more days before worrying that the check is really lost. Thanks for the question.

518 Votes

I dropped an envelope into a blue usps collections box into the slip part of it, will the mailman get it? I did not use the handle part that you open.

Asked by aa about 10 years ago

I'm not sure where the slip part is but you likely mean the area below the part with the handle. I didn't think you could get a letter through there. Anyhow it's very likely that the mailman will get your letter when the collection box is emptied. The area I think you are referring to goes to the same area as if you opened the lid with the handle on the top and deposited,the envelope the correct way.

518 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Hi I think that I put in my mail in the mailbox without closing the envelope. What will happen to the papers inside the envelope?

I have an interview Thursday to be a city carrier, is it possible for me to carrier four days and go to school the other two?

Also on Jobstr...

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

I dropped an envelope into a blue usps collections box into the slip part of it, will the mailman get it? I did not use the handle part that you open.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Hi I think that I put in my mail in the mailbox without closing the envelope. What will happen to the papers inside the envelope?

I have an interview Thursday to be a city carrier, is it possible for me to carrier four days and go to school the other two?

Also on Jobstr...

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

I dropped an envelope into a blue usps collections box into the slip part of it, will the mailman get it? I did not use the handle part that you open.

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