MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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As far as I know, the break rules for city carriers are similar nationwide. We are allowed 30 minutes for lunch, up to 2 10-minute breaks plus unlimited comfort breaks (to use a bathroom). It really wouldn't be odd if the carrier was home 2-3 times a day but only one time should be more than 10 minutes (lunch time). Some carriers may have a lot of downtime on their routes if they move quickly or the mail volume is light, but my experience is that it's not a huge amt of extra time. I'm sure others will disagree with me. To answer your second question, a child shouldn't be riding along in a USPS vehicle. If the carrier is using their own vehicle that may or may not be against the rules. Either way, nobody but authorized USPS employees should be touching the mail and putting it into a community box. I'm not sure how much would get done or how much this bothers you, but you could always call the Post Office and speak with a delivery supervisor, manager or Postmaster.
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Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you." I hope I have answered your question whichever way you intended it.
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If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.
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Two good questions that are easy to answer. 1) there is no radio in the LLV which I drive. It's possible some postal vehicles have radios but not the one I use. Some carriers bring a portable radio with them or listen on their mobile devices to music or podcasts. I listen to podcasts while delivering the mail. I have one ear with the earphone in it and the other left open so I can hear any traffic or people looking to get my attention. We are probably not supposed to work with both ears covered.
2) I get both a pension and a 401(K) type program since I'm employed by a quasi-governmental organization. The pension is called FERS (federal employees retirement system) and the 401(K)-type program is called the Thrift Savings Plan. Along with Social Security, they make up the 3 "legs" of the retirement system under which I'm covered. The TSP offers a lot of potential growth because you can contribute a lot of your earnings plus the USPS matches some of your contributions. You choose how aggressive of an investor you want to be with your TSP contributions. Thanks for your questions and asking something I actually know about. Many of the questions here I can only answer by my experience not necessarily what the rules may be or how different people would act in a situation.
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I think that titles are sent by regular first-class mail. That is how I've seen it in NY state. I'm not sure your lender does it the same way. Either way, there is no way to find it through the USPS. I don't know how easy it is to get a replacement title from your motor vehicle bureau. I'm sure there is a process as titles are probably lost or misplaced often. When car owners receive a title, they probably put it away somewhere, never to be looked at again until they want to sell of or dispose the car. You could also call back the lender to see if they have a procedure for replacing your clear title, but I don't know about this either.
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