Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

Asked by KC D over 11 years ago

I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.

685 Votes

If you lost your mail key, and your landlord is on vacation, can you request it delivered to your personal home or for pick up?

Asked by CB over 11 years ago

I don't know about this. You can request anything of the USPS, but it's probably a matter of policy or your individual letter carrier as to whether or not they will do that for you. We usually refrain from allowing people to pickup mail on any regular basis at the PO unless you go away on vacation, put your mail on "hold" and then pick up the mail at a future date (and that can be done just once per "hold" request). If your landlord would just be away for a few days, I'd deliver the mail to your personal home temporarily, but this has rarely come up for me and I can't comment for sure how others would respond to a similar request.

685 Votes

Im a new CCA and im wondering what the uniform regulations are if we dont have an offical uniform yet. Do i wear board shorts, collared shirt or what? How about shoes? Leather shoes are expensive, what can i wear instead?

Asked by mike over 11 years ago

Mike, I believe it takes several months before your probation is over and you receive a uniform allowance. I don't know for sure what the uniform regulations are, but the CCAs in my office where jeans and t-shirts mainly. They should tell you at orientation what is acceptable and not acceptable. The shoes must not be open-toed. I may have worn sneakers during my probationary period. The shoes that are purchased with the uniform allowance can easily cost $80 and up. Good luck to you and work safely.

685 Votes

Does USPS have a procedure that a carrier should adhere to when they can't deliver mail because people are parked in the loading zone? Sympathetic to his problem, but it's not right when he harasses building tenants. What does USPS say he should do?

Asked by OfficeMngr over 11 years ago

I don't have an answer as to what the procedure is if the carrier can't deliver the mail because someone is parked in the loading zone of a building. I agree that the carrier should not be harassing anybody re: this. As far as I know they do have the right to not deliver the mail if there is no safe place for them to park their delivery vehicle. They could mention to the tenants or bldng/office managers as to the reason there may not have been delivery on a previous day, but I believe this can be done in a civil/professional manner. Is the building staff not enforcing the loading zone policy? I rarely deliver mail to an office building but I can see how it may be aggravating when a designated loading zone or short term parking policy isn't adhered to. Either way, nobody deserves harassment in my opinion.

685 Votes

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I accidentally opened neighbors mail that was put in my box. Took to post office and they were closed. What should I do?

Asked by Rene over 11 years ago

You could try again at your next available convenience when the PO is open and give it to a sales and service associate at the retail window. There are 2 other options I can think of: 1)Put the mail directly in the mailbox of the correct recipient. 2) Re-seal or tape the mail and put it in a blue collection box. If you want, you could put a note on the mail (like a post-it note) saying "opened by accident". Finally, you could put the mail back in your mailbox with a note saying "misdelivered" on top of the mail. Again, you could use a post-it note if you want. All in all, I'd say it's no big deal. We make errors in deliveries all the time. Many times the recipients may just discard the mail, so you are doing the correct thing by putting the mail back in the system to get correctly delivered.

684 Votes

When you find lost car keys, where do you put them or what do you you do with them?

Asked by elizabeth over 10 years ago

I've never found car keys while delivering mail as far as I can remember. I don't know what I would do if I found them. I know if any item of value is found in a blue collection box, it is usually turned in to a supervisor.

684 Votes

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

Asked by Joanna about 11 years ago

I don't know how you know for sure the package was delivered to the parcel locker section and the key put into the neighbor's box. If you are sure of this (based on the fact that your mailman has made mistakes in the past) then I would put a notice on your neighbor's door. You don't have access to their mailbox so you can't put it in there. The notice can say: "I believe the letter carrier errantly delivered a package to you (or put the parcel locker key in your mailbox) that should have been for me. If you have received this package, please deliver it to me or leave it by my door. "

You may also want to include your phone number on the notice. Unless your neighbors or morally challenged they should give you the package without incident. I hope this helps you Joanna and you receive your package.

684 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

If you lost your mail key, and your landlord is on vacation, can you request it delivered to your personal home or for pick up?

Im a new CCA and im wondering what the uniform regulations are if we dont have an offical uniform yet. Do i wear board shorts, collared shirt or what? How about shoes? Leather shoes are expensive, what can i wear instead?

Does USPS have a procedure that a carrier should adhere to when they can't deliver mail because people are parked in the loading zone? Sympathetic to his problem, but it's not right when he harasses building tenants. What does USPS say he should do?

Also on Jobstr...

I accidentally opened neighbors mail that was put in my box. Took to post office and they were closed. What should I do?

When you find lost car keys, where do you put them or what do you you do with them?

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

If you lost your mail key, and your landlord is on vacation, can you request it delivered to your personal home or for pick up?

Im a new CCA and im wondering what the uniform regulations are if we dont have an offical uniform yet. Do i wear board shorts, collared shirt or what? How about shoes? Leather shoes are expensive, what can i wear instead?

Does USPS have a procedure that a carrier should adhere to when they can't deliver mail because people are parked in the loading zone? Sympathetic to his problem, but it's not right when he harasses building tenants. What does USPS say he should do?

Also on Jobstr...

I accidentally opened neighbors mail that was put in my box. Took to post office and they were closed. What should I do?

When you find lost car keys, where do you put them or what do you you do with them?

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

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