MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.
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Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you." I hope I have answered your question whichever way you intended it.
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If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.
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I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.
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If it is truly a registered letter, a letter carrier will usually not sign for it even if you have given them written authorization because registered mail can sometimes be very valuable and individual custody is tracked along the way. If you mean a certified letter (which is often confused with registered mail) many letter carriers will deliver it and sign for you if you've given them authorization. I know that I would in this situation. Does your PO have Saturday retail hours? If so, you can pick up the item then unless that is also when you aren't home. Thanks for writing.
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I don't have an answer as to what the procedure is if the carrier can't deliver the mail because someone is parked in the loading zone of a building. I agree that the carrier should not be harassing anybody re: this. As far as I know they do have the right to not deliver the mail if there is no safe place for them to park their delivery vehicle. They could mention to the tenants or bldng/office managers as to the reason there may not have been delivery on a previous day, but I believe this can be done in a civil/professional manner. Is the building staff not enforcing the loading zone policy? I rarely deliver mail to an office building but I can see how it may be aggravating when a designated loading zone or short term parking policy isn't adhered to. Either way, nobody deserves harassment in my opinion.
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Tina, since this is pretty much the same q you asked previously, I have just copied and pasted the response from that question below:
Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.
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