MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.
Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you." I hope I have answered your question whichever way you intended it.
I don't have an answer as to what the procedure is if the carrier can't deliver the mail because someone is parked in the loading zone of a building. I agree that the carrier should not be harassing anybody re: this. As far as I know they do have the right to not deliver the mail if there is no safe place for them to park their delivery vehicle. They could mention to the tenants or bldng/office managers as to the reason there may not have been delivery on a previous day, but I believe this can be done in a civil/professional manner. Is the building staff not enforcing the loading zone policy? I rarely deliver mail to an office building but I can see how it may be aggravating when a designated loading zone or short term parking policy isn't adhered to. Either way, nobody deserves harassment in my opinion.
I am not sure. If the letter carrier is using a postal delivery vehicle like a 2-ton truck or LLV (long-life vehicle), they will usually deliver a parcel before or after they deliver the mail and smaller parcels on that street or area. If they are a foot carrier with a walk-out route that means they don't drive a delivery vehicle and another postal employee, usually a Parcel Post carrier, would deliver the large parcel separately. Thanks for your question.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
It depends on who your letter carrier is. Some will give it to you ahead of time and others will want to place it in the mailbox so they know you have legitimate access to your mailbox. As long as I knew the individual resided at the address associated with the package or they could prove it with identification, I would hand them the package. In my career I've never had a problem. Please remember that not every letter carrier behaves the same way. Thank you for the question.
Please go to www.usps.com for information on how to apply for a job with the USPS. On the main USPS website, there is a section on the right hand side regarding employment and careers with the USPS. I don't recommend any online sites that ask you to pay for applying. If they are providing material for how to succeed or prepare for the exam, that may be valuable, but the USPS doesn't charge to take the exam as far as I know.
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