MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know the answer to this question. I can only speculate as to what I might do if I was a letter carrier who was emptying out a collection box and approached by someone asking to intercept their mail. I'll let you know that the times posted on the mailbox are the "earliest" time that mail will be collected from that box. It could be a later time than is posted so you could be waiting awhile for the mailbox collection personnel. If someone could prove to me who they were (with ID) or I personally knew them and could easily find their mail, I'd probably give it back to them. Sometimes the collection boxes near a post office are pretty full and it would be too time consuming to look through it for a couple of letters that somebody wants intercepted. I'm sure there is other personnel who wouldn't return it to you under any circumstances, which is why I can't give you a definitive answer.
I think that titles are sent by regular first-class mail. That is how I've seen it in NY state. I'm not sure your lender does it the same way. Either way, there is no way to find it through the USPS. I don't know how easy it is to get a replacement title from your motor vehicle bureau. I'm sure there is a process as titles are probably lost or misplaced often. When car owners receive a title, they probably put it away somewhere, never to be looked at again until they want to sell of or dispose the car. You could also call back the lender to see if they have a procedure for replacing your clear title, but I don't know about this either.
I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
That is true Sergio. When a letter carrier is delivering from their truck and they can't access the mailbox due to a vehicle in the way or garbage cans blocking the mailbox, they can opt not to deliver the mail. I don't think they can just leave the mail on the windshield of the car impeding access to the mailbox. If there is a note on file saying explicitly that they can do this,maybe it would be allowed, but I wouldn't count on it. Generally, however, mail must be delivered to a mailbox or doorslot.
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It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.
You could try again at your next available convenience when the PO is open and give it to a sales and service associate at the retail window. There are 2 other options I can think of: 1)Put the mail directly in the mailbox of the correct recipient. 2) Re-seal or tape the mail and put it in a blue collection box. If you want, you could put a note on the mail (like a post-it note) saying "opened by accident". Finally, you could put the mail back in your mailbox with a note saying "misdelivered" on top of the mail. Again, you could use a post-it note if you want. All in all, I'd say it's no big deal. We make errors in deliveries all the time. Many times the recipients may just discard the mail, so you are doing the correct thing by putting the mail back in the system to get correctly delivered.
I don't know if they can do that, but I would do it if it weren't clearly posted on the house or on the mailbox. This is important so that the letter carrier can deliver the mail properly. I am very big on communication so that anybody can fill in on any route and deliver the mail properly. As far as marking the house number on the outside of the mailbox, I don't know that it is necessary. A sticker on the inside lid or inside the box that clearly states a house number should be fine.
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