Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Asked by Kruesser over 11 years ago

It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.

969 Votes

Why is it important to be a role model and expert to achieve qsc in your restaurant

Asked by Ruth00 about 11 years ago

I don't believe you meant this question for me as I don't work in the food service industry and am not familiar with QSC.

969 Votes

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Asked by Sofia over 12 years ago

I don't know that I completely understand your question, but I'll give it a try. Most houses have an official mailing address which should often correspond with the physical location of the house. I can see if it is a corner house it may be a bit confusing. You may want to contact the PO to tell them that this may be happening, and, for further reference, please advise those who mail you items of your correct mailing address and clarify with your PO as to what address should be used. This is a very important subject matter to make sure items get to where they are intended to go, especially with a lot more automated processing of the mail and substitute letter carriers who may not be familiar with all of the names are on a certain route.

968 Votes

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Asked by Vanessa over 12 years ago

I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)

Thank you for your question and I hope you get your situation resolved shortly.

968 Votes

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Are mailmen allowed to ask to use your bathroom?

Asked by ek over 12 years ago

Yes, mailmen are allowed to ask to use anyone's bathroom. It's just polite if we leave it as clean as we found it which I hope most of my co-workers do. Generally, I would only ask to use a bathroom at a business or Doctor's office but if I really had to go in more of an emergency I would knock on anyone's door and ask to use their bathroom. It is rare, however, that I ask to use one inside a residence.

968 Votes

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

Asked by NA about 12 years ago

Congratulations on being offered the CCA position in Melville. As far as how many hours you will be working per week, it depends on the needs of the office to which you are assigned and how well staffed they are. During the months of July and August, many offices are short-staffed due to letter carriers taking vacation. When I was a Part-Time Flexibe (similar to a CCA), I usually did work a full 40-hour week or at least in the mid-30s. Many offices often have carriers out on long-term injury/illness or on vacation. I think it took about 3 years for me to get a Full-Time Regular position, but I can't remember for sure. It was in the early 2000s. In our office, there were 3 CCAs who recently got a career regular position after less than 1 year so it is hard to say how long it will take. There were PTFs in my office where it took about 8 years to become regulars.

968 Votes

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

Asked by kbear almost 12 years ago

Kbear, from what I gather in your question, you moved and didn't do a forwarding order on purpose because your paycheck was already in the mail? If this happens, the letter carrier might hold the mail at the PO for a certain amt. of days, but that doesn't seem likely. The letter carrier might complete an Employee-Generated Change of Address form and check a box "Moved Left No Address". In that case any mail addressed to you would be returned to the sender with "Moved, Left No Address" on the envelope. You could check with your local post office from where you moved and see what they have been doing with your mail. I don't know that you will get any resolution to your question, but it is worth a try. Good luck and thank you for writing.

968 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Why is it important to be a role model and expert to achieve qsc in your restaurant

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Also on Jobstr...

Are mailmen allowed to ask to use your bathroom?

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Why is it important to be a role model and expert to achieve qsc in your restaurant

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Also on Jobstr...

Are mailmen allowed to ask to use your bathroom?

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

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