Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Hi I just got hired as a cca. I've been reading post on the Internet and have seeing that cca's are hired for 1yr then fired and rehired. Is this what I should expect or is this just hear say?

Asked by Kevin over 12 years ago

I don't know that to be the case where they hire and fire CCA after a year. I have never seen anybody hired for 1 yr then fired and rehired. As long as you are doing a respectable job, it's not likely you would be fired for an invalid reason.

1011 Votes

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Asked by Vanessa over 12 years ago

I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)

Thank you for your question and I hope you get your situation resolved shortly.

1010 Votes

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

Asked by NA over 12 years ago

Congratulations on being offered the CCA position in Melville. As far as how many hours you will be working per week, it depends on the needs of the office to which you are assigned and how well staffed they are. During the months of July and August, many offices are short-staffed due to letter carriers taking vacation. When I was a Part-Time Flexibe (similar to a CCA), I usually did work a full 40-hour week or at least in the mid-30s. Many offices often have carriers out on long-term injury/illness or on vacation. I think it took about 3 years for me to get a Full-Time Regular position, but I can't remember for sure. It was in the early 2000s. In our office, there were 3 CCAs who recently got a career regular position after less than 1 year so it is hard to say how long it will take. There were PTFs in my office where it took about 8 years to become regulars.

1010 Votes

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Asked by Kruesser over 11 years ago

It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.

1009 Votes

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I went away for 10 days and forgot to hold my mail. My mailman realized this and held it for me. Can I tiphim? How?

Asked by cmoine almost 12 years ago

It is very kind of you to want to tip your letter carrier for his service while you were away. We aren't supposed to accept tips, but I can't say I know of anybody ever being disciplined for it. I gladly accept them but it won't affect the quality of my service either way. I would recommend putting the tip in an envelope and on the outside write "Letter Carrier (insert name here if you know it)" and put it in the mailbox. Maybe tape it to the inside of the mailbox where it would be visible but not necessarily thought of as outgoing mail. If you aren't sure if he is working on a particular day I'm not sure how you could make sure they receive it unless you happen to be home when they are delivering the mail and you hand it directly to the carrier. I will say that you have one observant letter carrier. I would usually let the mail pile up in the mailbox hoping they come home soon to retrieve it.

1009 Votes

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Asked by Sofia over 12 years ago

I don't know that I completely understand your question, but I'll give it a try. Most houses have an official mailing address which should often correspond with the physical location of the house. I can see if it is a corner house it may be a bit confusing. You may want to contact the PO to tell them that this may be happening, and, for further reference, please advise those who mail you items of your correct mailing address and clarify with your PO as to what address should be used. This is a very important subject matter to make sure items get to where they are intended to go, especially with a lot more automated processing of the mail and substitute letter carriers who may not be familiar with all of the names are on a certain route.

1008 Votes

What does it mean when my postman says he is going to report me to USPS. What does this mean, and what will happen?

Asked by Slayerrocks almost 12 years ago

I am not sure what that means when the postman says that he wil report you to the USPS. Did you have some type of conflict with him? Do you have a dog that bit him or is loose when the letter carrier comes to make his delivery? Depending on what he is reporting you for, you may get a letter or phone call from a supervisor or postmaster to discuss or rectify a situation (though you didn't mention what the situation is or you may not even know). It could also result in suspension of mail delivery for a period of time.

1008 Votes

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Mailman (City Letter Carrier)

Ask me anything!

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Hi I just got hired as a cca. I've been reading post on the Internet and have seeing that cca's are hired for 1yr then fired and rehired. Is this what I should expect or is this just hear say?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Also on Jobstr...

I went away for 10 days and forgot to hold my mail. My mailman realized this and held it for me. Can I tiphim? How?

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

What does it mean when my postman says he is going to report me to USPS. What does this mean, and what will happen?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi I just got hired as a cca. I've been reading post on the Internet and have seeing that cca's are hired for 1yr then fired and rehired. Is this what I should expect or is this just hear say?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Also on Jobstr...

I went away for 10 days and forgot to hold my mail. My mailman realized this and held it for me. Can I tiphim? How?

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

What does it mean when my postman says he is going to report me to USPS. What does this mean, and what will happen?

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