MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.
2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.
Thanks for the question.
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Yes, mailmen are allowed to ask to use anyone's bathroom. It's just polite if we leave it as clean as we found it which I hope most of my co-workers do. Generally, I would only ask to use a bathroom at a business or Doctor's office but if I really had to go in more of an emergency I would knock on anyone's door and ask to use their bathroom. It is rare, however, that I ask to use one inside a residence.
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It is very kind of you to want to tip your letter carrier for his service while you were away. We aren't supposed to accept tips, but I can't say I know of anybody ever being disciplined for it. I gladly accept them but it won't affect the quality of my service either way. I would recommend putting the tip in an envelope and on the outside write "Letter Carrier (insert name here if you know it)" and put it in the mailbox. Maybe tape it to the inside of the mailbox where it would be visible but not necessarily thought of as outgoing mail. If you aren't sure if he is working on a particular day I'm not sure how you could make sure they receive it unless you happen to be home when they are delivering the mail and you hand it directly to the carrier. I will say that you have one observant letter carrier. I would usually let the mail pile up in the mailbox hoping they come home soon to retrieve it.
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I don't believe you meant this question for me as I don't work in the food service industry and am not familiar with QSC.
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I don't know why the routing would keep going back and forth unless it was considered "undeliverable as addressed". I know that those are likely all sorting facilities for packages near or at airports. I'm sorry that I'd have no further information on the package. Possibly the ZIP code on the package isn't correct so the item keeps getting routed between facilities. I would recommend contacting the shipper and telling them what info you are able to get from the USPS website and see if they have maybe received it back marked invalid address. I'm not sure the shipper will have any information. Since the item originated in Jamaica, NY and is now back in Jamaica, NY, it has possibly been returned to the sender for some reason. Thanks for the inquiry.
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I don't know this answer for sure, but I do know if a carrier can't pull completely up to a mailbox to effect delivery, he can "flag" the box as non-approachable and bring the mail back to the PO and try again the next day. Most of the time if I couldn't completely get up to a mailbox, I would get out and deliver the mail so as to not have to deal with it the next day. If a mailbox was habitually blocked by a customer then I may suspend delivery to let them know that their box shouldn't be blocked. This has rarely happened in my experience. I'm pretty sure we are allowed to get out of the truck to deliver the mail. I've never been told otherwise.
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I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)
Thank you for your question and I hope you get your situation resolved shortly.
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