Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Are mailmen allowed to ask to use your bathroom?

Asked by ek about 12 years ago

Yes, mailmen are allowed to ask to use anyone's bathroom. It's just polite if we leave it as clean as we found it which I hope most of my co-workers do. Generally, I would only ask to use a bathroom at a business or Doctor's office but if I really had to go in more of an emergency I would knock on anyone's door and ask to use their bathroom. It is rare, however, that I ask to use one inside a residence.

924 Votes

I would like to know if I put my mail in the mailbox to be picked up and I mistakenly put the wrong mail in. Once the carrier pick it up, is it too late for me to retrieve my mail before it is sent. Thanks

Asked by Tomy Black over 12 years ago

Generally, if an outgoing item has been picked up and is in the mailstream to be delivered it is close to impossible for it to be retrieved. If you happen to see the letter carrier and he/she still has the item (meanining they haven't yet sent it out for dispatch), you could ask them to retrieve it but I don't know if they are obligated or even if allowed to give it back to you.

924 Votes

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

Asked by kbear over 11 years ago

Kbear, from what I gather in your question, you moved and didn't do a forwarding order on purpose because your paycheck was already in the mail? If this happens, the letter carrier might hold the mail at the PO for a certain amt. of days, but that doesn't seem likely. The letter carrier might complete an Employee-Generated Change of Address form and check a box "Moved Left No Address". In that case any mail addressed to you would be returned to the sender with "Moved, Left No Address" on the envelope. You could check with your local post office from where you moved and see what they have been doing with your mail. I don't know that you will get any resolution to your question, but it is worth a try. Good luck and thank you for writing.

924 Votes

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

Asked by Ella over 12 years ago

I am sorry that the item arrived empty, but I do understand why it shows as arrived delivered. If that package arrived on my route for delivery I would have scanned it "Visible Damage" as well as "Delivered". This would not result in any settlement or claim being paid, but would validate what you are saying. If the item was not insured, I don't believe there is anything that can be done.

923 Votes

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I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

Asked by Bryan over 11 years ago

Bryan, congratulations on being promoted to a "regular" carrier. It is much better than being a CCA, but 10 months sounds like a pretty short amount of time to be promoted. That is a good thing. With regards to your vacation I don't know the legalities of them mandating you to work when you have reserved a vacation. If you put in a request for annual leave and it was given back to you within a certain amt. of time (marked denied I mean), then I believe it is approved and generally can't be revoked. If you chose at as a full vacation block (usually in 1-week segments), that also is non-revocable by management as far as I know. I would recommend asking your shop steward for advice in this situation as I don't know in the NALC/USPS National Agreement where this is discussed, or possibly in the ELM (Employee/Labor Manual). One other suggestion is to ask on a FB message board that I belong to which you may find helpful. The group is called USPS Postal Maniacs. I've seen other USPS employees post questions and problems there and receive some advice. I will warn you that much of the talk on there is negative towards management, but there are many good people on there who can often steer you in the right direction. Good luck and thanks for writing.

923 Votes

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Asked by Vanessa about 12 years ago

I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)

Thank you for your question and I hope you get your situation resolved shortly.

923 Votes

I got a strange note from the mailman today that I have to put my name on our apt mailbox or it will be returned to sender. I had lots of instances that my mail has been misdirected with the correct address. My question is am I required to?

Asked by bert over 12 years ago

I don't know the answer to this officially. It would definitely be helpful to put your name on your mailbox, but if a letter were dressed accurately with the correct apt. #, I'm not sure why it would be returned to the sender. If I were delivering to an apt. complex, I wouldn't require this to be done. I live in an apt. building and do put my name on the mailbox, but I don't know that it is required.

923 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Are mailmen allowed to ask to use your bathroom?

I would like to know if I put my mail in the mailbox to be picked up and I mistakenly put the wrong mail in. Once the carrier pick it up, is it too late for me to retrieve my mail before it is sent. Thanks

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

Also on Jobstr...

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

I got a strange note from the mailman today that I have to put my name on our apt mailbox or it will be returned to sender. I had lots of instances that my mail has been misdirected with the correct address. My question is am I required to?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Are mailmen allowed to ask to use your bathroom?

I would like to know if I put my mail in the mailbox to be picked up and I mistakenly put the wrong mail in. Once the carrier pick it up, is it too late for me to retrieve my mail before it is sent. Thanks

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

Also on Jobstr...

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

I got a strange note from the mailman today that I have to put my name on our apt mailbox or it will be returned to sender. I had lots of instances that my mail has been misdirected with the correct address. My question is am I required to?

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