MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know if you will receive the package tonight. This time of year I'd say that most packages are delivered by 6PM, but each office probably has varying times due to mail volume and staffing levels. During the holiday season, we deliver some packages on Sunday as well. If you have a tracking number you can track the shipment at www.usps.com but I'm not sure how well it works with items that originated from another country.
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I have no idea why it would say "available for pickup" when you check the status of the package that you just mailed today to Australia. I can only speculate that somehow the package was mis-scanned by a USPS employee that caused that status to appear at usps.com tracking.
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It depends how far the letter as to travel to get to its destination. I think 1-4 days is the normal amt of time for a letter to reach its destination.
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Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.
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Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.
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It should arrive at the correct Addresss. In our processing facilities mail is sorted by ZIP code. I consider a proper ZIP one of the most important part of somebody's mailing address.
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You can rest assured that those blue collection boxes are checked at least 1 time after the time on the label for the stated day. For example, if the label says Mon-Fri 3PM, you can rest assured that the box is emptied AFTER 3PM each day M-F but before the last truck has been dispatched from the local post office to a regional processing and distribution center M-F. (also known as a P&DC or "plant"). Inside each collection box is a bar code which is scanned by the collection box letter carrier. The scan records the time that the box was emptied and is recorded on a central internal computer system.
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