Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

Asked by Melva over 11 years ago

I don't know the answer for sure about this. It may depend on the actual carrier who comes to empty out the blue collection box as I am not sure of the rules that cover this. I know if I were the carrier who was emptying out the box and you could prove who you were and it matched a return address, I would likely return it to you. If there was no return address but you could still somehow prove it belonged to you, I also would likely give it back. But just to reiterate, I don't know the rules that cover this and it may also be up to the direction of the letter carrier.

962 Votes

If someone is blocking the mailbox and you skip that house, does the mail from that day get delivered the next day?

Asked by DV almost 12 years ago

Yes, the mail should be delivered the next day. I don't personally remember ever skipping a house due another vehicle blocking access to the mailbox, but I'm sure it is a common occurrence for carriers who have routes where they deliver directly to a curbside mailbox (also known as a mounted route or rural mailbox). If it were to happen several days in a row, I don't know the time frame where the mail would eventually be returned to the sender as undeliverable due to blocked mailbox access. The same goes for if we are unable to get to a mailbox or street due to severe weather. In that case we also would attempt to deliver ALL the mail on the following delivery day.

962 Votes

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

Asked by zholcombe over 12 years ago

I am not sure of the the regulations as to whether or not the mail should be delivered without proper lighting. It is difficult to deliver mail if one can't read the addresses clearly enough or if it isn't safe to do so. Is it possible the complex mgmt can install a light over the boxes that can be switched on or off as needed. In general if mailboxes are set up so that delivery can be effected from inside a postal vehicle, the carrier shouldn't have to get out to deliver the mail. That said, I'm sure there are many occasions that it's easier to just deliver the mail than having to bring it back to the PO for delivery at a later date. I'm sorry I can't give you any more specific info.

961 Votes

Someone I know moved. I wanted their new address without them knowing. I addressed an envelope with their old address and put 'return service requested' above it. The person told me today that they're received the envelope. Why did this happen?

Asked by Amt about 12 years ago

I have no idea why that happened. I assume you mailed the envelope to their old address because you wanted their new address. You probably also assumed that the USPS would return the envelope to you with the new address of the person who just moved instead of forarding the letter because you endorsed the letter "return service requested". I'm sorry I have no further information and I don't know that your local PO would know a lot about this either. As a letter carrier we are taught close to nothing about what that endorsment means, except that it can be processed through the CFS (Comuterized Forwarding System) which handles forwardable/returnable mail. Normally, Standard Class mail without an endorsment can be discarded if the addressee has moved. If the class of mail has the enodrsment, then the CFS processes the said item, though I don't really know what happens to it exactly.

960 Votes

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I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

Asked by Contos over 11 years ago

Great question. Since it has been many years since I have been trained to be a letter carrier, I don't remember if I was trained to make sure the box is closed. Personally, it is just common sense to close any mailbox if you can. What I mean is that sometimes the mail is too "tall" and would prevent a lid from closing completely, but I would still close the lid as much as I can. To be honest, I don't think training is that thorough when it comes to being a letter carrier. I have seen carriers just put the mail on the ground in front of a house (not even rubber-banded) because they couldn't find a mailbox or doorslot. I have also seen the mail delivered but hanging out of the mailbox in a very messy fashion when there was clearly enough room to fit it all in. Granted some mailboxes are quite small and it is impossible to fit the mail entirely inside, but I've never heard a customer complain about the mail hanging out of those small boxes. My suggestion would be either to call the PO and speak to a delivery supervisor about this or put a note on the mailbox saying "please close lid after delivering the mail". By the way, I am presuming that your mailbox is deep enough to fit even catalogs and magazines. If this isn't the case, then I do understand the mailbox lid not being closed.

960 Votes

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Asked by brimfield over 12 years ago

I apologize on behalf of the USPS for such bad behavior by the letter carrier. Did you ask him something that may have bothered him. Were you polite to him? Either way, he should not be rude to you and I don't think it's appropriate for him to curse either. My only suggestion is to call the PO where he works and speak to a delivery supervisor. I'm not sure that would resolve anything. They are sometimes ambivalent about this.

960 Votes

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Asked by Boo over 11 years ago

Most post offices are open until Noon or 1PM for retail service on Saturdays if they have Saturday hours at all. I don't know if you can put a reverse on a letter that has tracking via the telephone customer service or via www.usps.com. It may have to be done in person at a Post Office. If you call 800-ASK-USPS they may know a bit more about this subject. Their Saturday hours are 8AM-6PM ET.

960 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

If someone is blocking the mailbox and you skip that house, does the mail from that day get delivered the next day?

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

Someone I know moved. I wanted their new address without them knowing. I addressed an envelope with their old address and put 'return service requested' above it. The person told me today that they're received the envelope. Why did this happen?

Also on Jobstr...

I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

If someone is blocking the mailbox and you skip that house, does the mail from that day get delivered the next day?

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

Someone I know moved. I wanted their new address without them knowing. I addressed an envelope with their old address and put 'return service requested' above it. The person told me today that they're received the envelope. Why did this happen?

Also on Jobstr...

I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

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