Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

Asked by FF almost 12 years ago

When I first applied to the USPS, it was paper applications (1998). I rcvd notices where to appear for the exams and interview and physical exam. Regarding the qs I rcv here, you make a great point. I am no expert in most of the nuances of shipping, tracking, and regulations. They can call the 800# and hopefully get a satisfactory answer. It doesnt bother me to rcv those q's but as you can tell, I don't always know the answer.

864 Votes

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

Asked by ewawa over 11 years ago

I have never heard of this happening and wouldn't think that a carrier should be doing that. I think a unit owner should be allowed to accept mail at their address for whomever they want. I have no legal education in this matter so I can't tell you if i's legal or not, just that it comes across to me as inappropriate. I just have very little faith how far you would get in a complaint about this to the letter carrier, your HOA, or building management or your local PO.

863 Votes

I got a ltr written on a gray US Postal Service Routing Slip in my pob asking if my partner receives mail at my po box. What does this mean. They have getting mail there for 10 yrs. But the box is only in my name.

Asked by jack almost 11 years ago

I am not sure why the note was placed in your box and the routing slip was maybe just being used for scrap paper to write the note. I am speculating that whoever wrote the note just wanted to verify that your partner's name was valid to receive mail there. Maybe the PO box clerk was filling in for the regular PO box clerk and didn't know your partner gets mail in your POB since your name is the only name renting it. I would just return the slip saying that your partner receives mail and the name and address is correct to come to your PO Box. That clear up any confusion on the part of the USPS employee that wrote the note.

863 Votes

how do i address a greeting cards envelope

Asked by Amy over 10 years ago

When you address an envelope, there are basically 3 sections. In the upper left hand corner of the envelope, you would write your address. That is called the return address in case the letter is undeliverable. In the center of the envelope (centered top to bottom and right to left), clearly write the address of the person you are sending the letter to. Please make sure that information is correct. In the upper right hand corner is where the postage is affixed. The current rate for a one oz. letter/greeting card is .49 . The stamp will usually have the word for "Forever" on it which is sufficient to cover the current one oz. letter rate.

863 Votes

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I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Asked by Jan about 12 years ago

I am not sure why you are getting poor service. If you are referring to mail being fwded from your old ZIP to your new address, it sometimes takes a little time and only certain classes of mail are forwarded (mainly first and periodicals class). If the mail is addressed to your new address, I don't know why you wouldn't get it. If this persists, you may want to contact your local PO, though I am never sure that results in any improvement.

861 Votes

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Asked by Boo almost 11 years ago

Most post offices are open until Noon or 1PM for retail service on Saturdays if they have Saturday hours at all. I don't know if you can put a reverse on a letter that has tracking via the telephone customer service or via www.usps.com. It may have to be done in person at a Post Office. If you call 800-ASK-USPS they may know a bit more about this subject. Their Saturday hours are 8AM-6PM ET.

860 Votes

I ordered something online and they accidentally put my delivery street address but the billing city and zip code as my shipping address. So I have the right street address but wrong city and zip code. What can I do??

Asked by Andrew about 11 years ago

Andrew, it is likely that the item will be returned to the shipper saying "invalid address" or "no such street or number". I'd recommend emailing or calling the company you ordered the item from (customer service department) and advising them of your error. Maybe they could put a note on your order that if the item is returned to the shipper that it should be reshipped to your correct city and ZIP code which you will have advised them of. Thanks for writing.

860 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

I got a ltr written on a gray US Postal Service Routing Slip in my pob asking if my partner receives mail at my po box. What does this mean. They have getting mail there for 10 yrs. But the box is only in my name.

how do i address a greeting cards envelope

Also on Jobstr...

I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

I ordered something online and they accidentally put my delivery street address but the billing city and zip code as my shipping address. So I have the right street address but wrong city and zip code. What can I do??

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

I got a ltr written on a gray US Postal Service Routing Slip in my pob asking if my partner receives mail at my po box. What does this mean. They have getting mail there for 10 yrs. But the box is only in my name.

how do i address a greeting cards envelope

Also on Jobstr...

I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

I ordered something online and they accidentally put my delivery street address but the billing city and zip code as my shipping address. So I have the right street address but wrong city and zip code. What can I do??

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