Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Asked by Camille almost 9 years ago

A letter mailed on a Monday from CA to GA should be received in about 3 days. If there is severe weather or other transportation issues that keep the mail from moving, its possible it could take longer. I wouldn't be too concerned that the Easter Card hasn't arrived. I hope it will arrive in a couple of more days.

MailmanDave,
What would you say is the biggest pain you deal with in your job?

Asked by Jack almost 10 years ago

HI Jack, that is an interesting question you pose. Since I'm pretty easy going and can filter out a lot of the garbage spewed out by some co-workers and their disruptive personalities and the sometimes incompetent management, the biggest pain to me is winter weather. As warm as I can dress for the severe cold, there are occasions where my extremities just get too cold too handle it and I haven't found, or don't use, the best gloves or shoes to insulate me properly. I think if that were figured out, there isn't too much of a pain in this job. Believe me, many other letter carriers would disagree with me and can be very petty and complain about things that I feel are insignificant. Apprx 75% of the day I'm out of the office delivering mail, listening to podcasts and getting exercise by walking. I'm getting paid a fair salary with good benefits and a high level of job security. Regarding my weather comment, there are usually just a few days per year that the weather is unbearably cold. I'm not sure how I would do in much colder climates than in NY (on Long Island). All things considered, I could be doing a lot worse for a job. Thanks for your question.

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara over 8 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Asked by Cleveland Rick over 9 years ago

First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.

Hoping you can solve a debate for me & wife. Her friend's hubby is a carrier & brings home "extra coupons" for her & my wife. Claims they are undeliverable & will go to "dead mail" & just going to be shredded & Postmaster approves. I say it's illegal

Asked by CaliDad almost 10 years ago

It is true that we send all non-deliverable mail which was sent as Presorted Standard rate (and not requested to be returned to the sender) to be recycled or shredded as far as I know. I don't know if it's illegal or not to take extra coupons to give to customers who request them, but I wouldn't get involved in doing that. Nobody has ever really asked me either to do that for them. I have taken Dunkin' Donuts coupons out of the circulars which were extras or non-deliverable. I know this doesn't settle your dispute. I am more disgusted by co-workers who feel that these weekly circulars are sometimes not that important and may not deliver them or make sure that everyone gets one. My attitude is that a mailer is paying for them to be delivered and that's our job whether or not the customers want them. Some other coworkers probably take home coupons that otherwise would be recycled. Again, they probably shouldn't, but never heard any repercussions for doing so. Thanks for your question.

Can someone put a note on a commercial mail box instructing the mail carrier to put their mail in a different box

Asked by michele almost 10 years ago

I don't know what at you mean by a commercial mailbox, but generally the mail should be delivered as it's addressed unless their is a valid change of address order filed with the USPS. I have never come across that request or situation but I probably wouldn't follow those instructions, though another letter carrier may. We generally don't like special requests like that because we aren't supposed to honor them and who knows if a replacement carrier would do that when the regular carrier is not working. I like to keep thing a simple and straightforward and that seems to work well.

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Asked by Scott over 9 years ago

Asking me and other letter carriers will likely get you 2 different answers. I think it's great to get the smartpost and surePost parcels to deliver alongside our regular mail. I view it as more business for the USPS, my employer. If my employer can get more business that would hopefully translate as better for the workers. I don't find it an annoyance whatsoever and know it's part of my job. If the volume of parcels gets too high I would possibly take longer to complete my route which translates into overtime pay which would be beneficial. The volume of parcels that I deliver is not overwhelming except around the holiday season. Amazon uses the USPS as well as other delivery companies to complete their delivery fulfillment. There are some coworkers who don't want to do any extra work and complain about everything so the extra parcels would annoy them. I feel they are close-minded and lazy. In so many cases I don't see the importance of US Mail nowadays with regards to financial statements and bills. That has been able to be done electronically for so many years now. Parcels are what our business should be happy to be delivering. Don't ever feel bad about ordering too much online. I know I wouldn't.