MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
HI Jack, that is an interesting question you pose. Since I'm pretty easy going and can filter out a lot of the garbage spewed out by some co-workers and their disruptive personalities and the sometimes incompetent management, the biggest pain to me is winter weather. As warm as I can dress for the severe cold, there are occasions where my extremities just get too cold too handle it and I haven't found, or don't use, the best gloves or shoes to insulate me properly. I think if that were figured out, there isn't too much of a pain in this job. Believe me, many other letter carriers would disagree with me and can be very petty and complain about things that I feel are insignificant. Apprx 75% of the day I'm out of the office delivering mail, listening to podcasts and getting exercise by walking. I'm getting paid a fair salary with good benefits and a high level of job security. Regarding my weather comment, there are usually just a few days per year that the weather is unbearably cold. I'm not sure how I would do in much colder climates than in NY (on Long Island). All things considered, I could be doing a lot worse for a job. Thanks for your question.
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Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.
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First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.
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I admit it's odd that you haven't received mail in your PO Box for a couple of weeks. One reaction is that maybe there has been no mail for you, but if you've had overflows in the past I guess that scenario is unlikely. Furthermore, I don't even know what happens in a PO Box mail overflow situation. I thought you just may have to pick up the overflow mail from a retail sales and service associate during the retail counter hours but I'm not sure. Has any person or organization you normally receive mail from contacted you to say an item addressed to you has been returned to them? Is there any specific mail you haven't received that you were expecting to receive? In short, since the PO has confirmed that your PO Box is open I don't know why you haven't received any mail in 2.5 weeks. One idea I had was to mail a letter to your own PO Box. It should arrive there in about 2 days if mailed somehwat locally.
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I am not sure what you mean by your question but it sounds like a letter you sent or are expecting to receive for 10 days hasn't arrived. Maybe it was a payment you were looking to have credited. It is likely the item has been lost or misdelivered in the mail stream. I'd give it a few more days to see if the letter shows up, but no guarantee it will. It is important that the letter had proper postage and the correct address whether it was coming to you or wherever you were mailing it to. I can't be sure what is wrong.
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I don't know how this works in all offices, but I can tell you what happens in the office where I deliver mail in Long Island, NY. This may not be a nationwide policy. When a letter carrier (usually an unassigned regular or CCA) opts, or holds down, an assignment they get that assignments day off. Our office has mostly rotating days off so that won't change. What may change is the "days off" group that carrier falls into. This is usually a low impact issue when a carrier opts for a group since almost all of us have rotating days off. Only 2 assignments at the PO where I work has 2 assignments with fixed days off (Saturday). The remaining 40 (approximately) assignments have rotating days off. Thank you for the question.
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As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.
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