Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

do you always have the same route? are vacant houses common?

Asked by adri almost 9 years ago

Not often. I deliver the same route each day, so I pretty much know when residents move in or out. I deliver mail in an upper middle class community and there aren't many rentals and most houses are occupied. If mail begins to accumulate for awhile and I don't see any activity at the house and the grounds start to look more unkempt I may suspect a house is vacant. When most people move, they submit a change of address/forwarding order. This also gives me an indication that if I don't see a new residents name that the house could be vacant. At present, about 1% of the houses on my route are considered vacant and don't receive mail delivery. I'm sure in many other communities that aren't as well off economically there could be more vacant homes.

399 Votes

do you think i will like it, ive had an engineering job for years on a desk, i'm bord and thought i would try this, i have passed the test and getting close to starting as a carrier , i hope its fun.

Asked by paul over 9 years ago

I'm not sure if you will like the job as a letter carrier because each person is different. There are few important things about it to know when you start out as a CCA (city carrier assistant). They include being very flexible in your schedule, being assigned different routes daily depending on staffing needs, and possibly working on Sundays and Holidays. It can be a physically demanding job and you want to be prepared for all different weather extremes depending on where you live. I enjoy the job because I'm not in an office and I can be very organized and am providing quality service to whomever I deliver mail. I recommend doing a little research on websites like postalmag.com or postalnews.com to learn of the latest issues. The USPS plans to hire tens of thousands of people in 2016, but part of the reason is that the attrition rate is high. In a recent article I read, 54.4% of CCAs didn't stay on the job for more than one year. I find the job fun, but it's been many years since I've been in a position of a different assignment each day or every few days. I do see the job as a challenge for new hires. I wish you well if you decide to become a letter carrier. Work accurately and safely, and try not to let any office negativity get to you.

399 Votes

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

Asked by Teddy about 9 years ago

I don't know anything about who opens first class letters deemed suspicious by the USPSIS and the difficulty in obtaining a search warrant to do so. I'm guessing it's not something my local PO gets too involved in. I would think if the item is deemed harmless that it would continue on to be delivered to the recipient. I've never had any dealings with the USPSIS with regards to intercepting or seizing any mail that I deliver. We don't seem them too often at the postal facility where I work.

399 Votes

Can someone put a note on a commercial mail box instructing the mail carrier to put their mail in a different box

Asked by michele over 9 years ago

I don't know what at you mean by a commercial mailbox, but generally the mail should be delivered as it's addressed unless their is a valid change of address order filed with the USPS. I have never come across that request or situation but I probably wouldn't follow those instructions, though another letter carrier may. We generally don't like special requests like that because we aren't supposed to honor them and who knows if a replacement carrier would do that when the regular carrier is not working. I like to keep thing a simple and straightforward and that seems to work well.

398 Votes

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Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac over 9 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

397 Votes

Hoping you can solve a debate for me & wife. Her friend's hubby is a carrier & brings home "extra coupons" for her & my wife. Claims they are undeliverable & will go to "dead mail" & just going to be shredded & Postmaster approves. I say it's illegal

Asked by CaliDad over 9 years ago

It is true that we send all non-deliverable mail which was sent as Presorted Standard rate (and not requested to be returned to the sender) to be recycled or shredded as far as I know. I don't know if it's illegal or not to take extra coupons to give to customers who request them, but I wouldn't get involved in doing that. Nobody has ever really asked me either to do that for them. I have taken Dunkin' Donuts coupons out of the circulars which were extras or non-deliverable. I know this doesn't settle your dispute. I am more disgusted by co-workers who feel that these weekly circulars are sometimes not that important and may not deliver them or make sure that everyone gets one. My attitude is that a mailer is paying for them to be delivered and that's our job whether or not the customers want them. Some other coworkers probably take home coupons that otherwise would be recycled. Again, they probably shouldn't, but never heard any repercussions for doing so. Thanks for your question.

397 Votes

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Asked by Cleveland Rick over 8 years ago

First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.

397 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

do you always have the same route? are vacant houses common?

do you think i will like it, ive had an engineering job for years on a desk, i'm bord and thought i would try this, i have passed the test and getting close to starting as a carrier , i hope its fun.

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

Can someone put a note on a commercial mail box instructing the mail carrier to put their mail in a different box

Also on Jobstr...

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Hoping you can solve a debate for me & wife. Her friend's hubby is a carrier & brings home "extra coupons" for her & my wife. Claims they are undeliverable & will go to "dead mail" & just going to be shredded & Postmaster approves. I say it's illegal

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

do you always have the same route? are vacant houses common?

do you think i will like it, ive had an engineering job for years on a desk, i'm bord and thought i would try this, i have passed the test and getting close to starting as a carrier , i hope its fun.

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

Can someone put a note on a commercial mail box instructing the mail carrier to put their mail in a different box

Also on Jobstr...

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Hoping you can solve a debate for me & wife. Her friend's hubby is a carrier & brings home "extra coupons" for her & my wife. Claims they are undeliverable & will go to "dead mail" & just going to be shredded & Postmaster approves. I say it's illegal

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

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