Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Asked by Cleveland Rick over 9 years ago

First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.

540 Votes

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Asked by Gina kennard about 10 years ago

I think many letter carriers would just leave it because they may notice right away that there is no address on it or stamp. I can't speak for all letter carriers because there are many of us who don't pay attention and just take what's in the mailbox as outgoing mail. I don't think this good for them to do but some of my co-workers are clueless or are possibly paying attention to their smart phone vs. paying attention to the task at hand. To be honest, the mailbox should only be used for US Mail. My advice would be to not leave this letter in someone's mailbox to guard against the above scenario happening. To sum up my answer in one word: maybe.

539 Votes

Are mail carriers allowed to take mail truck home everyday during their route? Curious because my neighbor does this daily and usually in his truck for a bit like 10-15 min then goes in his house for 20-30 min. Then leaves.

Asked by Anna about 10 years ago

I believe it's allowed for a letter carrier to take home the mail vehicle to your own residence as long as it's within a reasonable distance of where you deliver the mail, I delivered mail to a letter carrier's home who delivered mail on a nearby route. He'd bring his vehicle home daily (I could set my watch by him) and eat lunch. Our normal lunch break is 30 minutes and that includes the time it takes to get to and from your postal route. If the carrier was there for more than 30 minutes, that may not be appropriate but I can't really speak for anything that I don't personally know since the rules are so often enforced arbitrarily.

539 Votes

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

Asked by Dr. Ninja_Cowboy over 9 years ago

In my opinion you can ask a letter carrier anything you want but you may get a whole variety of replies that run the gamut from helpful to not being interested. I don't know any rules on what they can and can't help you with but the letter carrier should always protect the confidentiality of the customer and any mail they receive. That is pretty sacred. To give you a personal answer, nobody has ever approached me about getting leads about anything except maybe real estate agents. To be fair, I wouldn't be interested in helping anybody get potential leads for anything. I feel it is entirely unprofessional to do. A real estate agent may say to me I'll give you a referral commission if I know of anybody selling their house. I may accept their business card but not do anything else. To sum up, I don't know what you can and can't ask a letter carrier, but I feel it's unprofessional and possibly unethical to assist salespeople working in the area.

539 Votes

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How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Asked by Scott almost 10 years ago

Asking me and other letter carriers will likely get you 2 different answers. I think it's great to get the smartpost and surePost parcels to deliver alongside our regular mail. I view it as more business for the USPS, my employer. If my employer can get more business that would hopefully translate as better for the workers. I don't find it an annoyance whatsoever and know it's part of my job. If the volume of parcels gets too high I would possibly take longer to complete my route which translates into overtime pay which would be beneficial. The volume of parcels that I deliver is not overwhelming except around the holiday season. Amazon uses the USPS as well as other delivery companies to complete their delivery fulfillment. There are some coworkers who don't want to do any extra work and complain about everything so the extra parcels would annoy them. I feel they are close-minded and lazy. In so many cases I don't see the importance of US Mail nowadays with regards to financial statements and bills. That has been able to be done electronically for so many years now. Parcels are what our business should be happy to be delivering. Don't ever feel bad about ordering too much online. I know I wouldn't.

538 Votes

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

Asked by joe almost 10 years ago

I don't know how this works in all offices, but I can tell you what happens in the office where I deliver mail in Long Island, NY. This may not be a nationwide policy. When a letter carrier (usually an unassigned regular or CCA) opts, or holds down, an assignment they get that assignments day off. Our office has mostly rotating days off so that won't change. What may change is the "days off" group that carrier falls into. This is usually a low impact issue when a carrier opts for a group since almost all of us have rotating days off. Only 2 assignments at the PO where I work has 2 assignments with fixed days off (Saturday). The remaining 40 (approximately) assignments have rotating days off. Thank you for the question.

538 Votes

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

Asked by Jr about 10 years ago

I can't say why your letter carrier does what you are mentioning. It's unfortunate that you have an issue with her. By saying that she is still delivering mail, I assume you mean that she still is working for the USPS as a letter carrier but not physically delivering mail to your residence because your mail is being forwarded to a PO Box. A vacant card is appropriate to be put in your mailbox so that anybody who is delivering mail on a route that includes your address would know not to leave any mail in it. It's also unfortunate that you have to now go to a PO Box to retrieve your mail plus pay a rental fee. Is it possible that the letter carrier is checking the mailbox to make sure no mail has been accidentally left there by someone else? I doubt that is the case because it seems like you and her were in a conflict and that she probably isn't going out of her way to help you. While I'm only hearing one side of this conflict (yours), I can certainly say there are some bad workers for the USPS and nothing would surprise me about the actions of some letter carriers.

538 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Are mail carriers allowed to take mail truck home everyday during their route? Curious because my neighbor does this daily and usually in his truck for a bit like 10-15 min then goes in his house for 20-30 min. Then leaves.

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

Also on Jobstr...

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Are mail carriers allowed to take mail truck home everyday during their route? Curious because my neighbor does this daily and usually in his truck for a bit like 10-15 min then goes in his house for 20-30 min. Then leaves.

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

Also on Jobstr...

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

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