MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.
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My pleasure Dee! Again, good luck to you in training. Always keep in mind that whatever I tell you is anecdotal and what I've experienced. There are many inconsistencies within the USPS depending on where you work and the personalities you come across. It shouldn't be this way but I'm sure that happens in other organizations just as much. I enjoy so much of this job because I'm out on my own for about 6 hrs a day not dealing with too much internal politics, etc.
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You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.
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I am not sure what you mean by your question but it sounds like a letter you sent or are expecting to receive for 10 days hasn't arrived. Maybe it was a payment you were looking to have credited. It is likely the item has been lost or misdelivered in the mail stream. I'd give it a few more days to see if the letter shows up, but no guarantee it will. It is important that the letter had proper postage and the correct address whether it was coming to you or wherever you were mailing it to. I can't be sure what is wrong.
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This happens sometimes if a route is divided up for the day and perhaps the "dividing line" is near your house. This happens a lot when we are shorthanded, so other carriers may deliver their own route and then a part of another route. I know it may look inefficient and random, but that's what happens when people do "pieces" on other routes. It is sometimes inefficient and random due to poor management or short staffing. Some POs face this issue more than others. It is especially common in the summer months when many co-workers go on vacation but it certainly can be an issue year round.
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A letter mailed on a Monday from CA to GA should be received in about 3 days. If there is severe weather or other transportation issues that keep the mail from moving, its possible it could take longer. I wouldn't be too concerned that the Easter Card hasn't arrived. I hope it will arrive in a couple of more days.
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I don't think that the letter carrier should be giving the mail to the woman who moved out just because he knows her personally. If the woman didn't put in a proper change of address request with the USPS, then it is appropriate for the mail to be returned to sender with an endorsement by the USPS saying "unable to forward" or "moved, left no address". I wouldn't get involved with anyone's mail based on my relationship of knowing them. Fortunately, it's rare that I'm ever asked to do anything that is questionable regarding the mail. As far as your question goes, I don't know that the mailman is allowed to do what he is doing, but it doesn't seem right.
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