Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Asked by Camille over 9 years ago

A letter mailed on a Monday from CA to GA should be received in about 3 days. If there is severe weather or other transportation issues that keep the mail from moving, its possible it could take longer. I wouldn't be too concerned that the Easter Card hasn't arrived. I hope it will arrive in a couple of more days.

597 Votes

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac over 10 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

596 Votes

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

Asked by jvitto48 over 10 years ago

I think you would like having your own route. It's a lot more relaxing than having to deal with 5 different carriers and their personalities. As far as pay goes, you are correct. It does decrease when you have your own route. It's not a significant decrease IMO. If you do a web search for City Carrier Pay Chart or Pay Scale, that should help. Also, you may go to www.nalc.org where the pay chart is available. You would look at City Carrier Level 1 and the table based on when you were hired. The yearly difference between a floater and someone with their own route probably never gets to be more than $1600, but the pay chart would show it more clearly.

596 Votes

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Asked by Samantha about 10 years ago

I don't think that the letter carrier should be giving the mail to the woman who moved out just because he knows her personally. If the woman didn't put in a proper change of address request with the USPS, then it is appropriate for the mail to be returned to sender with an endorsement by the USPS saying "unable to forward" or "moved, left no address". I wouldn't get involved with anyone's mail based on my relationship of knowing them. Fortunately, it's rare that I'm ever asked to do anything that is questionable regarding the mail. As far as your question goes, I don't know that the mailman is allowed to do what he is doing, but it doesn't seem right.

596 Votes

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Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

Asked by DwB44 over 10 years ago

You can certainly do as you feel is correct. The unpaid bill collector would probably appreciate that. It's hard to know who is connected to who espcially if fake/similar names and different addresses are used. One thing I can suggest is for your Mom and Dad to keep an eye on their own credit report to make sure any debt or credit card accts on there are correct. Most people probably wouldn't get too involved in someone else's business, but I commend you for trying to help someone root out possible fraud.

596 Votes

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Asked by Joe over 10 years ago

I don't know what the remedy is for this. Is there some plastic cover that could be put on top of the cluster box or does the rain leak in from the side? It sounds quite negligent of the landlord not to keep the cluster box in satisfactory condition so the mail doesn't get wet and ruined. If you bring this up to the USPS, I wondering if they would just refer you to the landlord and a cycle of frustration would continue. We have a note that we give to individual residences that says "your mailbox needs attention" when there is an issue, but if I don't know if that would pertain to a cluster box and the landlord may not even see the note if he isn't there. If all of the residents who receive mail in that cluster box would sign a joint letter and mail it to the landlord requesting the box be repaired or replaced, maybe that would carry some weight.

595 Votes

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara about 9 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

595 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Also on Jobstr...

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Also on Jobstr...

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

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