Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

Asked by Jr about 10 years ago

I can't say why your letter carrier does what you are mentioning. It's unfortunate that you have an issue with her. By saying that she is still delivering mail, I assume you mean that she still is working for the USPS as a letter carrier but not physically delivering mail to your residence because your mail is being forwarded to a PO Box. A vacant card is appropriate to be put in your mailbox so that anybody who is delivering mail on a route that includes your address would know not to leave any mail in it. It's also unfortunate that you have to now go to a PO Box to retrieve your mail plus pay a rental fee. Is it possible that the letter carrier is checking the mailbox to make sure no mail has been accidentally left there by someone else? I doubt that is the case because it seems like you and her were in a conflict and that she probably isn't going out of her way to help you. While I'm only hearing one side of this conflict (yours), I can certainly say there are some bad workers for the USPS and nothing would surprise me about the actions of some letter carriers.

Can mail be forwarded to an address out of state if the person is not physically living in a residence in that state, due to health issues. Secondly, would that affect the persons medical benefits or tax issues in any capacity when filing taxes, etc

Asked by JVITTO48 almost 10 years ago

I can answer your question in two parts. The first question you have is about whether or not mail can be forwarded to an address out of state even if the person isn't living in a residence in that state. Mail can be forwarded anywhere that the USPS delivers to as long as there is a proper change of addresss authorization/request submitted to the USPS. The easiest way to do this is at USPS.com .

As far as affecting and medical benefits and tax issues, I'm not qualified to give you an official answer. It probably depends on the source of the medical benefits. Some state public health assistance programs like Medicaid may require the recipient to live in that state. It doesn't necessarily mean their mail can't go somewhere else. I don't know about tax issues either. It shouldn't matter when filing a federal tax return, but I'm not sure about different state tax laws. There are probably 50 different answers to that.

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Asked by Joe over 10 years ago

I don't know what the remedy is for this. Is there some plastic cover that could be put on top of the cluster box or does the rain leak in from the side? It sounds quite negligent of the landlord not to keep the cluster box in satisfactory condition so the mail doesn't get wet and ruined. If you bring this up to the USPS, I wondering if they would just refer you to the landlord and a cycle of frustration would continue. We have a note that we give to individual residences that says "your mailbox needs attention" when there is an issue, but if I don't know if that would pertain to a cluster box and the landlord may not even see the note if he isn't there. If all of the residents who receive mail in that cluster box would sign a joint letter and mail it to the landlord requesting the box be repaired or replaced, maybe that would carry some weight.

Can someone put a note on a commercial mail box instructing the mail carrier to put their mail in a different box

Asked by michele over 10 years ago

I don't know what at you mean by a commercial mailbox, but generally the mail should be delivered as it's addressed unless their is a valid change of address order filed with the USPS. I have never come across that request or situation but I probably wouldn't follow those instructions, though another letter carrier may. We generally don't like special requests like that because we aren't supposed to honor them and who knows if a replacement carrier would do that when the regular carrier is not working. I like to keep thing a simple and straightforward and that seems to work well.

Why would I have 3 different mail carriers that deliver to my residence. Sometimes one will deliver to my neighbor and not me. Then diffrent carrier comes to me later that day. Its like they randomly deliver in my area.

Asked by Brent about 10 years ago

This happens sometimes if a route is divided up for the day and perhaps the "dividing line" is near your house. This happens a lot when we are shorthanded, so other carriers may deliver their own route and then a part of another route. I know it may look inefficient and random, but that's what happens when people do "pieces" on other routes. It is sometimes inefficient and random due to poor management or short staffing. Some POs face this issue more than others. It is especially common in the summer months when many co-workers go on vacation but it certainly can be an issue year round.

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Asked by Cleveland Rick over 9 years ago

First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.

The mail at the company where I work is delivered to a curbside mailbox. It is a free-standing building; not a complex or high-rise, nor do we share the building with anyone else. I requested that our mail be picked up and delivered inside the business, but was told that can only happen if I have a physical disability that prevents me from retrieving mail from the mailbox. In my 30+ years of working, I have never known this to happen. It has always been delivered inside the building. We had a temporary carrier (while our usual carrier was out sick) that DID bring the mail inside. She stated that she documented our request at the post office and that our regular carrier would continue to deliver inside the business when he returned. This did not happen, and after speaking with him, he is unwilling to deliver the mail inside, citing the disability reason. We send and receive millions of dollars in checks each month. The mail is delivered to a locked portion of the mailbox, but the outgoing mail portion does not lock. Leaving the checks in the mailbox for pickup makes us very uncomfortable and yet at the moment, our only alternative seems to be to drive to the post office every day. What are the actual USPS regulations about delivering mail to businesses, and if it CAN be delivered inside, who do I contact since I’ve had no luck with the local post office or our mail carrier? Thank you!

Asked by Isabella about 10 years ago

I don't think I've ever had as detailed a question as yours Isabella. Unfortunately I don't have an answer for you and am not going to research your question as interesting as it is. I don't know postal delivery regulations and I find that when they exist they are adhered to arbitrarily. I understand your concern about leaving outgoing mail (including valuable checks) in an unsecured mailbox outside your office. For the most part we go in to businesses to deliver their mail and take any outgoing mail. There are some offices that have curbside boxes or multi-unit cluster boxes. I don't know that your office qualifies for indoor delivery (though I don't now what those requirements would be). You could call USPS consumer affairs but I don't know how much they can help. It'd be nice if you could at least find out the regulations and know if you are being fed misinformation or you truly don't "qualify" for delivery into your building.