Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

Asked by Jr over 10 years ago

I can't say why your letter carrier does what you are mentioning. It's unfortunate that you have an issue with her. By saying that she is still delivering mail, I assume you mean that she still is working for the USPS as a letter carrier but not physically delivering mail to your residence because your mail is being forwarded to a PO Box. A vacant card is appropriate to be put in your mailbox so that anybody who is delivering mail on a route that includes your address would know not to leave any mail in it. It's also unfortunate that you have to now go to a PO Box to retrieve your mail plus pay a rental fee. Is it possible that the letter carrier is checking the mailbox to make sure no mail has been accidentally left there by someone else? I doubt that is the case because it seems like you and her were in a conflict and that she probably isn't going out of her way to help you. While I'm only hearing one side of this conflict (yours), I can certainly say there are some bad workers for the USPS and nothing would surprise me about the actions of some letter carriers.

596 Votes

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Asked by Samantha about 10 years ago

I don't think that the letter carrier should be giving the mail to the woman who moved out just because he knows her personally. If the woman didn't put in a proper change of address request with the USPS, then it is appropriate for the mail to be returned to sender with an endorsement by the USPS saying "unable to forward" or "moved, left no address". I wouldn't get involved with anyone's mail based on my relationship of knowing them. Fortunately, it's rare that I'm ever asked to do anything that is questionable regarding the mail. As far as your question goes, I don't know that the mailman is allowed to do what he is doing, but it doesn't seem right.

596 Votes

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

Asked by DwB44 over 10 years ago

You can certainly do as you feel is correct. The unpaid bill collector would probably appreciate that. It's hard to know who is connected to who espcially if fake/similar names and different addresses are used. One thing I can suggest is for your Mom and Dad to keep an eye on their own credit report to make sure any debt or credit card accts on there are correct. Most people probably wouldn't get too involved in someone else's business, but I commend you for trying to help someone root out possible fraud.

596 Votes

We have not been receiving any mail in our p o box for over 2 weeks following a couple of overflows. I called the post office
last week and they said our box is open. What could be the reason for 2 and a half weeks with no mail in our box?

Asked by L H over 9 years ago

I admit it's odd that you haven't received mail in your PO Box for a couple of weeks. One reaction is that maybe there has been no mail for you, but if you've had overflows in the past I guess that scenario is unlikely. Furthermore, I don't even know what happens in a PO Box mail overflow situation. I thought you just may have to pick up the overflow mail from a retail sales and service associate during the retail counter hours but I'm not sure. Has any person or organization you normally receive mail from contacted you to say an item addressed to you has been returned to them? Is there any specific mail you haven't received that you were expecting to receive? In short, since the PO has confirmed that your PO Box is open I don't know why you haven't received any mail in 2.5 weeks. One idea I had was to mail a letter to your own PO Box. It should arrive there in about 2 days if mailed somehwat locally.

596 Votes

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Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac over 10 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

595 Votes

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Asked by Joe over 10 years ago

I don't know what the remedy is for this. Is there some plastic cover that could be put on top of the cluster box or does the rain leak in from the side? It sounds quite negligent of the landlord not to keep the cluster box in satisfactory condition so the mail doesn't get wet and ruined. If you bring this up to the USPS, I wondering if they would just refer you to the landlord and a cycle of frustration would continue. We have a note that we give to individual residences that says "your mailbox needs attention" when there is an issue, but if I don't know if that would pertain to a cluster box and the landlord may not even see the note if he isn't there. If all of the residents who receive mail in that cluster box would sign a joint letter and mail it to the landlord requesting the box be repaired or replaced, maybe that would carry some weight.

595 Votes

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara about 9 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

595 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

We have not been receiving any mail in our p o box for over 2 weeks following a couple of overflows. I called the post office
last week and they said our box is open. What could be the reason for 2 and a half weeks with no mail in our box?

Also on Jobstr...

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

We have not been receiving any mail in our p o box for over 2 weeks following a couple of overflows. I called the post office last week and they said our box is open. What could be the reason for 2 and a half weeks with no mail in our box?

Also on Jobstr...

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

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We have not been receiving any mail in our p o box for over 2 weeks following a couple of overflows. I called the post office
last week and they said our box is open. What could be the reason for 2 and a half weeks with no mail in our box?