Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

Asked by joe over 9 years ago

I don't know how this works in all offices, but I can tell you what happens in the office where I deliver mail in Long Island, NY. This may not be a nationwide policy. When a letter carrier (usually an unassigned regular or CCA) opts, or holds down, an assignment they get that assignments day off. Our office has mostly rotating days off so that won't change. What may change is the "days off" group that carrier falls into. This is usually a low impact issue when a carrier opts for a group since almost all of us have rotating days off. Only 2 assignments at the PO where I work has 2 assignments with fixed days off (Saturday). The remaining 40 (approximately) assignments have rotating days off. Thank you for the question.

Hoping you can solve a debate for me & wife. Her friend's hubby is a carrier & brings home "extra coupons" for her & my wife. Claims they are undeliverable & will go to "dead mail" & just going to be shredded & Postmaster approves. I say it's illegal

Asked by CaliDad almost 10 years ago

It is true that we send all non-deliverable mail which was sent as Presorted Standard rate (and not requested to be returned to the sender) to be recycled or shredded as far as I know. I don't know if it's illegal or not to take extra coupons to give to customers who request them, but I wouldn't get involved in doing that. Nobody has ever really asked me either to do that for them. I have taken Dunkin' Donuts coupons out of the circulars which were extras or non-deliverable. I know this doesn't settle your dispute. I am more disgusted by co-workers who feel that these weekly circulars are sometimes not that important and may not deliver them or make sure that everyone gets one. My attitude is that a mailer is paying for them to be delivered and that's our job whether or not the customers want them. Some other coworkers probably take home coupons that otherwise would be recycled. Again, they probably shouldn't, but never heard any repercussions for doing so. Thanks for your question.

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac almost 10 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara over 8 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

If the post office is close, does that mean the mailman stops running?

Asked by Aracely almost 10 years ago

Generally that would be correct. If the PO is closed due to poor weather conditions it would usually mean our whole retail and delivery operations have been suspended. I don't know if there are still processing operations going on at the mail plants. It isn't too common for us to suspend delivery for an entire day, but in blizzards or states of emergency, it could be necessary for us to do so.

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Asked by Scott over 9 years ago

Asking me and other letter carriers will likely get you 2 different answers. I think it's great to get the smartpost and surePost parcels to deliver alongside our regular mail. I view it as more business for the USPS, my employer. If my employer can get more business that would hopefully translate as better for the workers. I don't find it an annoyance whatsoever and know it's part of my job. If the volume of parcels gets too high I would possibly take longer to complete my route which translates into overtime pay which would be beneficial. The volume of parcels that I deliver is not overwhelming except around the holiday season. Amazon uses the USPS as well as other delivery companies to complete their delivery fulfillment. There are some coworkers who don't want to do any extra work and complain about everything so the extra parcels would annoy them. I feel they are close-minded and lazy. In so many cases I don't see the importance of US Mail nowadays with regards to financial statements and bills. That has been able to be done electronically for so many years now. Parcels are what our business should be happy to be delivering. Don't ever feel bad about ordering too much online. I know I wouldn't.

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

Asked by Feeling Lied to almost 10 years ago

It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.