Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Asked by Camille over 9 years ago

A letter mailed on a Monday from CA to GA should be received in about 3 days. If there is severe weather or other transportation issues that keep the mail from moving, its possible it could take longer. I wouldn't be too concerned that the Easter Card hasn't arrived. I hope it will arrive in a couple of more days.

592 Votes

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac over 10 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

592 Votes

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara about 9 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

591 Votes

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Asked by Samantha about 10 years ago

I don't think that the letter carrier should be giving the mail to the woman who moved out just because he knows her personally. If the woman didn't put in a proper change of address request with the USPS, then it is appropriate for the mail to be returned to sender with an endorsement by the USPS saying "unable to forward" or "moved, left no address". I wouldn't get involved with anyone's mail based on my relationship of knowing them. Fortunately, it's rare that I'm ever asked to do anything that is questionable regarding the mail. As far as your question goes, I don't know that the mailman is allowed to do what he is doing, but it doesn't seem right.

591 Votes

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Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

Asked by DwB44 over 10 years ago

You can certainly do as you feel is correct. The unpaid bill collector would probably appreciate that. It's hard to know who is connected to who espcially if fake/similar names and different addresses are used. One thing I can suggest is for your Mom and Dad to keep an eye on their own credit report to make sure any debt or credit card accts on there are correct. Most people probably wouldn't get too involved in someone else's business, but I commend you for trying to help someone root out possible fraud.

591 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by jonathon about 10 years ago

I believe I have been asked this exact same question before with the same wording on this website. Anyhow, if this happened, I'd proceed with caution. When I felt it was safe to do so, I'd park the vehicle and walk around it to make sure everything looked okay. If I was in an unsafe area, I may think that it's some kind of setup to get my vehicle to stop and I'd just keep driving. Your scenario doesn't seem like it would happen very often and I don't usually pay attention to the actual other motorists gestures. I have driven a few times without the back tailgate being properly latched down which could make for a hazardous situation. I probably would be glad if someone had pointed that out to me.

589 Votes

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

Asked by Dr. Ninja_Cowboy almost 10 years ago

In my opinion you can ask a letter carrier anything you want but you may get a whole variety of replies that run the gamut from helpful to not being interested. I don't know any rules on what they can and can't help you with but the letter carrier should always protect the confidentiality of the customer and any mail they receive. That is pretty sacred. To give you a personal answer, nobody has ever approached me about getting leads about anything except maybe real estate agents. To be fair, I wouldn't be interested in helping anybody get potential leads for anything. I feel it is entirely unprofessional to do. A real estate agent may say to me I'll give you a referral commission if I know of anybody selling their house. I may accept their business card but not do anything else. To sum up, I don't know what you can and can't ask a letter carrier, but I feel it's unprofessional and possibly unethical to assist salespeople working in the area.

589 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Also on Jobstr...

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Also on Jobstr...

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

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