MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.
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This definitely happens all the time. I would hope that we try to deliver every package but if we haven't organized our deliveries well enough, we may forget to deliveran online purchase. The parcel would then be brought back to the Post Office and probably be delivered the next delivery day.
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If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.
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You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I believe it would be rare for someone to receive mail at your address when they didn't put on a forwarding order and then to actually know about it. Certainly mail could be mis-delivered to your house, but how would that person know unless you contacted them somehow? I deliver mail only as addressed with a couple of exceptions. If I can see that the sender addressed it wrong (usually a wrong house #, but the correct street), I would likely deliver it to the address where the person lives. Even if someone moved in the same town but didn't put in a forwarding order, we aren't allowed to just "hand off" the mail to their new address. I did recently notice that a woman (her parents live on the route I deliver) had a piece of mail with her name on it but the address to be delivered to was in Maryland. I know the woman is now receiving mail at her parents home and likely has a forwarding order from Maryland to her parents house in NY. The letter may have been automatically re-routed to NY with the new addresses bar code put on the envelope and the letter then arrived in the computer-sorted mail for the NY address. I just delivered it knowing that the surnames matched. I hope this answers your question and thanks for writing.
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Kim, that is generally what would happen if you came up to my postal vehicle to hand me outgoing letters. I have a small square tray which is raised on 4 sides where I put the outgoing letters and bring back to the post office for dispatch. Some use a bin or a larger tray depending on the outgoing mail volume. So in a word, nothing to worry about it and good question.
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From Long Island to Brooklyn, NY is usually 2 days as long as it is mailed by the final pickup time on one day (for example usually 5 or 6 PM). The mail delivery system is pretty reliable in meeting that timeframe unless the mail is missorted or misdelivered.
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