MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Based on the office where I work, there are about 25% female carriers. I can't say at all what it is at other locations. Lately, the CCAs who have been hired are more like 50% female. Some of them are quite petite so I don't know how they do the job lifting heavy parcels and walking with loaded mail satchels. I give them a lot of credit. I believe you should be able to lift up to 70 lbs, but I don't think that is tested and I see some carriers give their heavier parcels to a parcel post driver to deliver. I don't think that is necessarily fair that they don't have to carry the same load as I do, but I don't care enough to speak up or cause an unnecessary conflict.
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You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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When the letter carrier comes to pick up your package, they will unlikely have a priority box with them. Most of us carrier no supplies in our postal vehicle. I think you can also edit the pickup request because it sounds like you won't have the Priority Mail package ready for them. You can probably edit or cancel the pickup request if you won't be mailing the item today. If you have any other box you can use that as well unless you have selected the Flat Rate Option for your packaging. If you did select a Flat Rate option you need to use a Priority Mail Flat Rate Box or envelope.
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This definitely happens all the time. I would hope that we try to deliver every package but if we haven't organized our deliveries well enough, we may forget to deliveran online purchase. The parcel would then be brought back to the Post Office and probably be delivered the next delivery day.
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If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.
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I don't have the answer because it differs from person to person. If the substitute carrier is conscientious and verifies the address on the mail the mailbox that he's leaving the mail in then it would probably be a low difference between the two. Some regular carriers make plenty of mistakes because they are in a hurry or maybe don't care. I am very conscientious but still make mistakes. When a substitute delivers my route, the results vary. Some days you think "great job" and other days it's "why don't they read the address and be more careful". Misdeliveries are a big pet peeve of mine. One reason is that you don't know if the errant recipient will put the mailpiece back for correct delivery or may just ignore or discard it. I don't feel enough education is put to our employees how important proper mail delivery is. I am fortunate now to have the same substitute carrier each week if I'm off and not asked to work overtime. He is very conscientious and reads all of the carrier alert cards I give him. Other substitute carriers have been good and bad.
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The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.
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