Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Asked by Laurel over 11 years ago

I believe it is permissible to spell out the single-digit number of a street adddress as given in your example.

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica almost 12 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

842 Votes

Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

Asked by Meg almost 12 years ago

The Missing mail would likely be returnEd to the sender and not kept at the PO. if I were the carrier and I saw mail with a name I wasn't familiar with, I think I would deliver it and if each time the letter was not returned to me with a notice saying "not here", I would assume it was a valid delivery. Unless you live on a rural route, there is no obligation that I'm aware of to notify what names are valid at a specific address. I generally deliver it until told otherwise.

842 Votes

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

Asked by jay almost 11 years ago

It depends how far the letter as to travel to get to its destination. I think 1-4 days is the normal amt of time for a letter to reach its destination.

841 Votes

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We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn almost 11 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

840 Votes

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Asked by Mm over 11 years ago

I'm sorry to hear that regarding the POOM requesting that CCAs no longer report to work especially since you say they have work for you on most days. I have no idea what the reason would be for them requiring a stoppage in work. I don't know what legal protections you have as a CCA in opposing this. I also don't know how much the union will fight for your in this matter. I hope that they would fight for you. I just read a blurb in my local union newsletter (Long Island, NY) that a CCA has been converted into a regular employee for the first time in our district. I wish you well and hope that any work suspensions are short-lived.

840 Votes

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Asked by michelle over 11 years ago

I don't know what can be done regarding this very important letter which was returned in error by your letter carrier. You can mention it to him or call the PO and speak with a delivery supervisor or Postmaster so that it doesn't happen again. I am sorry for the inconvenience and expense caused by this mistake.

839 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

Also on Jobstr...

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Our mailbox has no names on it, the other day on one of our letters was written "do they live here" Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

Also on Jobstr...

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

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Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?