MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know the legalities of the carrier just leaving the "overflow" of mail on the floor. I would personally bring it to your suite/office. If the carrier feels it is safe to leave it on the floor near the mailboxes, I suppose that is okay. I realize that you don't control the size of your mailbox. You could call post office to see if this can be rectified, though I don't really know the rules on this.
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Sarah, I would suggest that you speak with either the letter carrier who delivers to your address regularly or call your local PO and speak with a delivery supervisor. I am not sure how either way will result in the package getting to its correct address (you), but I wish you well. As letter carriers we all do make mistakes, but I would hope they aren't too frequent and that the errant recipient of the package would leave it out for a letter carrier to pick up to be brought to the correct address. Thanks for writing.
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I can't speak for all of management, only from my limited experience in a couple of offices and from a few changes in mgmt. I can only say is that the power trips seem spread out among mgmt. Some are very cooperative with their subordinates and others are very dictatorial. It helps to have strong union representation in case you feel you are treated unfairly. I know my answer is quite vague, but that is because there is no clear cut answer. Fortunately most of the work day as a letter carrier is spent out delivering mail so you aren't being constantly watched by a supervisor or postmaster.
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Mail put in a mailbox on a particular day generally won't be delivered the same day. Usually it takes 1-3 days for a letter to be delivered domestically. Even if the origin and destination for the mail item are geographically very close to each other mail is usually processed overnight at a regional mail sorting facility.
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I am not sure why you are getting poor service. If you are referring to mail being fwded from your old ZIP to your new address, it sometimes takes a little time and only certain classes of mail are forwarded (mainly first and periodicals class). If the mail is addressed to your new address, I don't know why you wouldn't get it. If this persists, you may want to contact your local PO, though I am never sure that results in any improvement.
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I know this reply is probably too late to help you retrieve the documents from the post office. I don't know what time the trucks leave the following day with outgoing mail but I would think that it is fairly early in the AM, if not around 6-6:30PM the day before. I am also not sure if they would allow you to look for (or if they'd look for) items you dropped off for mailing. I know at out post office that any items accepted at the retail counter, or in a collection box BEFORE the latest time posted on that box must be dispatched the same day.
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The USPS delivers mail 1 time per day to each address. The only exceptions are if an Express Mail item has to be delivered by a separate letter carrier because it arrived at the PO after the regular letter carrier has already left to deliver their route or if the regular letter carrier wouldn't be able to make the delivery guarantee time on the Express Mail. In that case another letter carrier would deliver the Express Mail but not regular mail to the address. So the main answer is 1x per day Mon-Sat.
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