Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Do your trucks have heat and/or AC?

Asked by Amber over 6 years ago

All of our vehicles have heat. I don’t think we could survive in the colder climates without it. The LLVs (Long-life vehicle), which has been the majority of our delivery fleet since the mid-1990s, don’t have AC. The newer vehicles, which are likely to be coming on line in the next 2-5 years will have air conditioning. In office where I work, some carriers use Dodge Promasters which have AC as well.These trucks are left hand drive (like most vehicles in the US) so can only be used on walking routes where delivery is made to businesses or the front door of residences.

320 Votes

Do you use the restrooms at businesses on your route if you have to go

Asked by Dave over 6 years ago

Yes. I’ve never had an issue using the restroom at any business that I deliver mail to if I have to use their facilities. I work near a gas station and public library so those are my “go to” spots. Furthermore, there are sometimes construction sites on the postal route and I may use their portable toilet if necessary. As inappropriate as it may sound, if I’m in a rural area and there are no restrooms nearby I may just urinate (discreetly) in a wooded area. It would be embarrassing if I ever was caught but so far it’s not been an issue.

320 Votes

Can you get in trouble for giving the wrong mail to the wrong house?

Asked by 56 over 6 years ago

I have yet to see that happen, though I wish the quality of service was focused on. If a customer were to complain about chronic misdeliveries, a supervisor will likely mention it to the letter carrier and ask them to be more careful. If the problem persisted, the supervisor may ask to verify the mail each day for the customer who complained about misdeliveries

319 Votes

Hi Dave, Thanks for this opportunity to address a contentious mail-related issue my wife and I have been struggling with for years. She works from home and relies on the mail to communicate with her customers. Timeliness of mail delivery is crucial to her business. Most of her mail comprises USPS envelopes with prepaid postage. She maintains that her mail will arrive at its continental US destination sooner if it is handed to a clerk at our Kettering OH post office (our servicing office) rather than simply placed in our residential mailbox which is serviced daily (save for Sundays and holidays of course). She continues to believe this despite my being told by said clerk that all mail is gathered from all USPS/residential/commercial boxes and taken to the post office where it is sent to Columbus OH for sorting and dispatch. Which method is faster? And, is mail placed in a residential mailbox guaranteed to be post marked on the same day it is picked up (excluding Sundays and holidays of course)? Thanks again.

Asked by Roger N. about 7 years ago

This is a very thorough question and i don’t know that I can give you an absolute answer, but I can try. I can assure you that any mail given to a clerk at PO or out in a collection box (blue box) or picked up by a letter carrier from your residence will go the same day to the mail processing plant in Columbus, OH. I guess an exception would be is if the letter carrier picked up the mail so late in the day due to our staffing shortages that the mail may not be dispatched from your local post office to the regional processing center. I haven’t seen this happen too often but I can’t speak for any office other than the one I work with. Another thing to point out is that there is possibly more than one truck per day that takes outgoing mail from your PO to the Columbus mail processing facility. I’m not sure about your office. I still don’t think for the most part it would make a difference if the mail was dropped off at the PO or picked up at your house. Thanks for your question, Roger.

318 Votes

Also on Jobstr...

Help Desk Technician

Are people appreciative when you help them or do they just treat you like a support monkey?

CPR Trainer

Are men better at CPR than women because they're generally stronger?

Firefighter

How can you tell if a fire was arson?

So I sent you a link to this dudes video before. But he made another one. Here it is.
https://youtu.be/nl7Q_iKIaf0

Asked by Good sir almost 6 years ago

While his videos are entertaining, he picks and chooses the FedEx Ground events that were higher profile. I think overall they do a decent job, but the quality of people hired by these contractors can be lousy. The FedEx Express company is a different story. They are usually much more polished company employees. I think any delivery employees should be trained better on proper handling of their freight and safe driving. The USPS has some lousy employees as well.

318 Votes

scan flats/letters, scanner prompts, is this on route for delivery, 3options continue scanning, no more to scan, n already passed address, what is the correct response for a VACANT on the route and for MAIL ON HOLD, i hit no more to scan, no sure ??

Asked by jvitto48 about 7 years ago

I have come across the same situation while delivering mail and getting a sampling request for an address that is either on Hold or Vacant. I don’t know what the proper procedure is and the management in my office has never addressed this as far as I know. I also don’t know if anybody has asked about it. If I were in that situation, This is how I answer: Yes, the address is on my route. When it asks me to scan the flats/letters, I just hit enter and “No more to Scan”. To repeat, I can’t say this is the correct procedure, but this is what I do in that situation. Thanks for your question.

317 Votes

What do you do with mail that is sent to an address that doesn't have a mailbox

Asked by Jerry over 6 years ago

Some letter carriers may handle it differently than others. This is my comment in most situations as to “what would we be done if....”We can rubber band the mail and leave it on the ground or on a bench by a door. Technically, the mail should be endorsed “NMR” which means No Mail Receptacle and returned to the sender, if applicable. Certain classes of mail would just get discarded at the PO and maybe sent out for recycling.

317 Votes