MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.
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It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.
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I wouldn't recommend it unless you put a stamp on the envelope. The reason I say this is because the mailbox is only supposed to be used for US Mail with proper postage. That being said, if you leave the envelope in the mailbox clearly marked for the recipient company or resident with no postage it's possible the letter carrier would notice it and just leave it in the mailbox. That is what I would do but I can't speak for another letter carrier who isn't paying attention and just takes an envelope that looks like it could be outgoing mail. If you put the payment envelope in the mailbox with the address and postage it could be taken as outgoing mail but you can rest assured it will get to the recipient within a couple of days as a regular piece of mail. If possible, could you find an alternate place to put the payment or pay electronically?
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This definitely happens all the time. I would hope that we try to deliver every package but if we haven't organized our deliveries well enough, we may forget to deliveran online purchase. The parcel would then be brought back to the Post Office and probably be delivered the next delivery day.
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If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.
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In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.
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They should take it. I've never heard of that being an issue. As long as there is sufficient postage it should be accepted. I think most letter carriers don't even look at the to/from address on an envelope when they collect mail from a person or collection box. Furthermore, I know of no requirement to even have a return address on anything that is mailed. Thanks for your question.
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