Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom almost 11 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

695 Votes

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

Asked by seano760 about 11 years ago

I am not sure what a city flyer is, but I am guessing it was some type of communication from your city or it was an advertisement. If it said "postal customer" on it, it likely was delivered by the USPS. Another way is to check if there is an indicia on it. That is a square usually in the upper right hand corner of the mailpiece that says "prst std, US mail, paid" or something like that. That is proof of postage. We often deliver mailings that say "postal customer". Basically it means that each address receives this piece of mail. Sometimes it is residential only and sometimes it goes to all business and residential customers.

695 Votes

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann over 10 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

694 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 about 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

694 Votes

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Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Asked by Zach over 10 years ago

I am not too familiar with the outgoing mail gray business boxes. Was it inside a business that was on your run? It's not against any laws to mail a letter from an outgoing business gray box. As long as there is sufficient postage on the letter I don't see why you can't mail that from anywhere. It should be no problem at all. I just wouldn't know the schedule as to when the mail was picked up. If the letter carrier had already taken the mail for the day from the business gray box, it will likely get picked up the following delivery day.

693 Votes

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

Asked by Jane almost 11 years ago

If you know their name and what PO they work at you could mail it with their name, c/o the PO where they work and hopefully they will get it. You could mark it Personal if you want to. I have lost a lot of faith lately in things getting delivered to where they should but you could try it. I would think if our supervisor or PM saw a letter addresses to an employee they'd give it to them as long as it wasn't habitual. iVe never been in that situation so I can't say for sure. Thanks for your question.

693 Votes

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Asked by Andrew over 11 years ago

If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.

693 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Also on Jobstr...

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Also on Jobstr...

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

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