Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
Unfortunately don’t know anything about remote starts. Locksmiths don’t work on those very often.
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I wonder the same thing all the time. I have moved into project management, and our company now covers a lot more than just locks. We do commercial doors & frames, glass, aluminum storefronts now too, so I help manage a lot of those big projects now. It’s almost like a career change.
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Yes, one time a customer locked their keys in the car. My boss unlocked it. He got a block down the road, and they called him back, they did it again. He went back & unlocked the car again for free. Left, they called him AGAIN. He went back and charged them.
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Sorry that really doesn’t give me the info I would need. Those sound like internal codes. If you’re able to send me photos on twitter, I could probably help you. @ATXJoshL
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Yea it’s possible it’s a different lock. Management might know something about it, or it’s always possible you have the wrong key, or someone open & replaced it with another padlock. Lots of possibilities really. Mgmt might have a way to cut the padlocks off, or you can hire a locksmith to pick the lock or cut/drill it off.
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I have no idea what you’re referring to, as I haven’t worked on cars in 12 years, but I would say if the key works and it turns, it’s probably fine. If it doesn’t work, it’s probably broken. It shouldn’t break that easily. ¯\_(?)_/¯
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You didn’t mention the brand, but it sounds like a common Kwikset problem. Usually just replacing the latch will fix it. Kwikset also has a common problem where the screws back out on the inside of the handleset. Take it apart very slowly. Buy a replacement latch, and put it all back together. Should be good to go.
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