Locksmith

Locksmith

Josh-the-Locksmith

25 Years Experience

Austin, TX

Male, 46

I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.

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330 Questions

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Last Answer on June 11, 2024

Best Rated

I bought a new entryway knob and dead bolt set. I installed it but the doorknob only turns 1 way. I am now trying to remove it to see what the problem might be but I cannot depress the detent to remove the knob.

Asked by Shannon Balaski over 5 years ago

I wish I knew what brand it was. You probably put it together wrong. Could be why you can’t get it apart too.

Can you tell me if I can program an aftermarket key fob myself for a remote start car?

Asked by Dreya almost 5 years ago

Unfortunately don’t know anything about remote starts. Locksmiths don’t work on those very often.

Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Asked by Nadia Moussouni about 6 years ago

Sorry that really doesn’t give me the info I would need. Those sound like internal codes. If you’re able to send me photos on twitter, I could probably help you. @ATXJoshL

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

Asked by Jimmy over 5 years ago

Yes, one time a customer locked their keys in the car. My boss unlocked it. He got a block down the road, and they called him back, they did it again. He went back & unlocked the car again for free. Left, they called him AGAIN. He went back and charged them.

Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

Asked by Sharbel almost 6 years ago

I have no idea what you’re referring to, as I haven’t worked on cars in 12 years, but I would say if the key works and it turns, it’s probably fine. If it doesn’t work, it’s probably broken. It shouldn’t break that easily. ¯\_(?)_/¯

Has someone ever called you to help them and you figured out they had criminal intent?

Asked by Seth over 5 years ago

Thankfully no not me; however my previous boss had a situation where a customer called him out to open a business and after he left they robbed it. We are required to collect driver license, customer information, etc, so cops had no problem catching them. Dumb criminals.

I purchased a Brinks Padlock after a break in at my storage unit. A month later the key fit but the key will not turn. Could it be a different lock? How can I get it open?

Asked by Mona over 5 years ago

Yea it’s possible it’s a different lock. Management might know something about it, or it’s always possible you have the wrong key, or someone open & replaced it with another padlock. Lots of possibilities really. Mgmt might have a way to cut the padlocks off, or you can hire a locksmith to pick the lock or cut/drill it off.