Ask a Locksmith anything

330 Questions

Last Answer on June 11, 2024

Will you do this until you retire?

Asked by Don almost 6 years ago

I wonder the same thing all the time. I have moved into project management, and our company now covers a lot more than just locks. We do commercial doors & frames, glass, aluminum storefronts now too, so I help manage a lot of those big projects now. It’s almost like a career change.

732 Votes

Can you tell me if I can program an aftermarket key fob myself for a remote start car?

Asked by Dreya almost 5 years ago

Unfortunately don’t know anything about remote starts. Locksmiths don’t work on those very often.

729 Votes

Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Asked by Nadia Moussouni about 6 years ago

Sorry that really doesn’t give me the info I would need. Those sound like internal codes. If you’re able to send me photos on twitter, I could probably help you. @ATXJoshL

728 Votes

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

Asked by Jimmy over 5 years ago

Yes, one time a customer locked their keys in the car. My boss unlocked it. He got a block down the road, and they called him back, they did it again. He went back & unlocked the car again for free. Left, they called him AGAIN. He went back and charged them.

726 Votes

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Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

Asked by Sharbel almost 6 years ago

I have no idea what you’re referring to, as I haven’t worked on cars in 12 years, but I would say if the key works and it turns, it’s probably fine. If it doesn’t work, it’s probably broken. It shouldn’t break that easily. ¯\_(?)_/¯

726 Votes

Has someone ever called you to help them and you figured out they had criminal intent?

Asked by Seth over 5 years ago

Thankfully no not me; however my previous boss had a situation where a customer called him out to open a business and after he left they robbed it. We are required to collect driver license, customer information, etc, so cops had no problem catching them. Dumb criminals.

724 Votes

Tongue of front door latch doesn't retract when I try to open the door from the exterior. It will retract from the inside handle. Is this repairable or will the handle need to be replaced?

Asked by David Smythe about 6 years ago

You didn’t mention the brand, but it sounds like a common Kwikset problem. Usually just replacing the latch will fix it. Kwikset also has a common problem where the screws back out on the inside of the handleset. Take it apart very slowly. Buy a replacement latch, and put it all back together. Should be good to go.

723 Votes

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Locksmith

Ask me anything!

What do YOU do?

Will you do this until you retire?

Can you tell me if I can program an aftermarket key fob myself for a remote start car?

Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

Also on Jobstr...

Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

Has someone ever called you to help them and you figured out they had criminal intent?

Tongue of front door latch doesn't retract when I try to open the door from the exterior. It will retract from the inside handle. Is this repairable or will the handle need to be replaced?

Locksmith

Ask me anything!

What do YOU do?

Will you do this until you retire?

Can you tell me if I can program an aftermarket key fob myself for a remote start car?

Can you help me identify my lock to find a replacement?Face plate code: R12921 CUS LISTED 24x3 F(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

Also on Jobstr...

Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

Has someone ever called you to help them and you figured out they had criminal intent?

Tongue of front door latch doesn't retract when I try to open the door from the exterior. It will retract from the inside handle. Is this repairable or will the handle need to be replaced?

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Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.