Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
I don’t know if you’ll be able to find anything to work with your existing hardware. They quit making that lock YEARS ago, & parts usually aren’t compatible between mortise locks, except cylinders of course. You’re probably better off replacing the whole thing if you want a big change like that, or if something breaks.
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Yes, Medeco makes a few different options. I would recommend finding a local locksmith who sells Medeco and buying through them. There are a few options with different features. Medeco XT, Medeco Classic Cliq, and M3 X4 Cliq. Classic Cliq might be your best option, economically. Your local rep could probably give you some better guidance.
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Hard to say without knowing what kind of lock exactly, but sometimes those old mortise locks have a split spindle. You remove 1 half by sliding it out, and the other half hooks into the lock. You just unhook it. Some brands have a solid spindle that goes all the way through, but I’ve never seen it get stuck. Some have a screw that screws into the spindle from the backside, but if you don’t see a place where a screw would go into it, that’s probably not the case. Those are my best guesses. Any one spindle has always been either solid and once you get 1 knob off, it just slides out of the lock, of the split spindle style.
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If you can find a 5-Pin E key-in-lever (also called key-in-knob) cylinder, you can replace the one that comes stock in the Sense with that one. The only problem is, most aftermarket KIK cylinders are 6-pin, so you might have a hard time finding one.
An alternative would be a Yale Real Living deadbolt. They come touch screen or with a physical keypad. They’re much more aftermarket cylinder friendly. Just purchase an aftermarket Schlage E key-in-knob cylinder, have it keyed to your key, & have the locksmith install it into the deadbolt for you.
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Subway Store Manager
The 6" sub is too small and the 12" is too big. Why no 9-inch sub?
Help Desk Technician
Does it get aggravating answering people's dumb questions all day long?
Call Center Representative
What is the meanest thing a caller has ever said to you?
Are you saying your alarm system isn’t going off, and your cameras aren’t picking anyone up?
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I don’t service safes very often, but it could be either the keypad or the electronic lock inside the safe. Sounds like it’s time to call a safe technician out. It probably won’t be something you can handle.
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