Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

Asked by vbjmin over 11 years ago

Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.

923 Votes

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

Asked by Jay about 12 years ago

I am not sure why the authorization to hold mail form would show up in your mailbox unless it was put there by error. Normally we wouldn't deliver a signed form like that until it is time to resume delivery of mail after the hold period which was authorized has expired. Postal Customers use that form (or can complete it at www.usps.gov) to have their mail held at the post office if they will be away for a period of time between 3 and 30 days. At the end of the authorized time period, a letter carrier will either deliver all of the mail that was held at the PO or the postal customer can pick up the mail at the Post Office. If the form you recevied has been completed (or even if not), you may put a post-it note or attach a note to it and leave it in your mailbox explaining to the letter carrier that you don't want your mail held at all and that you didn't authorize it. Another option is to take the card to your local post office that delivers the mail and tell them you don't want your mail held. My guess is that somebody has made an error in delivering the form to you OR something shady is going on, but I think it is more likely the former. Thank you for your inquiry.

923 Votes

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

Asked by Rob F. over 11 years ago

Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.

923 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB almost 12 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

923 Votes

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How do i get the full name of my postman?

Asked by dave almost 12 years ago

I am not sure how you would get the full name of your postman. I read that he won't give you his last name. I have no idea whether or not he has any obligation to do so. I gladly would give it out, if asked. It is also on my ID badge that I wear. I feel that it should be available to the public, but I am sure you will find great disagreement among my colleagues. If you were to call the PO and ask them, I have a feeling they wouldn't give it to you either. Some people get very private about certain matters, yet they will join Facebook and broadcast a lot about their personal lives. That's about all of the insight I have on this subject. Thanks for writing.

922 Votes

do mailmen carry flat rate boxes and envelopes on their vehicles for people who need them along the route?

Asked by neva almost 12 years ago

Generally I would say no. I know that I don't carry them in my vehicle. We are told to empty out our vehicles each night. Maybe some carriers do bring them with, but I would doubt it and we aren't told to by management. If a customer asked me to bring them some I would the next day. The best way to get supplies is to visit a Post Office or order the Priority Mail supplies for free at www.usps.com. Thank you for your inquiry and I think Priority Mail is one of the most reliable services that the USPS provides.

922 Votes

We went bankrupt and lost our house, only my family knew where we moved yet we got mail with our old address at our new place, how did the mailman know where to take it?

Asked by Gwen Marchbank about 12 years ago

I am not sure how the mail got delivered to your new address unless it was maybe in the same town and somehow the letter carriers coordinated internally to deliver it to the new address, though this is unlikely. Usually, you would need to fill out a change of address card (by mail or online) to have mail from a previous address sent to a new address.

922 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Also on Jobstr...

How do i get the full name of my postman?

do mailmen carry flat rate boxes and envelopes on their vehicles for people who need them along the route?

We went bankrupt and lost our house, only my family knew where we moved yet we got mail with our old address at our new place, how did the mailman know where to take it?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

Hi there, I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Also on Jobstr...

How do i get the full name of my postman?

do mailmen carry flat rate boxes and envelopes on their vehicles for people who need them along the route?

We went bankrupt and lost our house, only my family knew where we moved yet we got mail with our old address at our new place, how did the mailman know where to take it?

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Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?