MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I'm not sure why the letter carrier would stuff the fliers of the vacant apartments into your box and then a note saying he won't deliver any of your mail until the box is emptied. It sounds inappropriate. You could just take the fliers for the vacant apartments (delivered to your mailbox) and discard or recycle them, but you really shouldn't be getting them to begin with. I think that either way you choose to deal with it would be appropriate. Either way, please just be polite and hopefully whomever you are speaking with will reciprocate.
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You're welcome Linda A. I try to respond quickly so I have very few questions pending. I hate to have a backup of email in general. You did a good job by asking the mailman where the bills might be. I can't imagine ever answering "it's coming". There is no doubt that an electric bill is First Class so a mailman generally would have it, deliver it, and that's all. We have no idea what's in the pipeline with regards to First Class mail like Bills, Mortgage Statements, greeting cards, etc. I'm not trying to discourage you from using the USPS, but does your utility offer you electronic delivery of the electric bill. My utility is Con Edison (NY City) and it has probably been 4-5 years at least since I received an electric bill in the US Mail. I get the bill online and have it deducted each month from my checking out. No worries whatsoever. I know that e-payments and finance is not for everybody, but just wanted to throw the idea out there and this doesn't make up for the fact that you didn't get a paper electric bill that you are supposed to. I hope your complaint helps somewhat. If nothing else, it will advise your mailman that you aren't satisfied with his delivery effort and aren't going to sit idly by if he isn't delivering what he's legally supposed to in a timely manner. Thank you so much for writing.
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Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving an LLV and are on a walking route (park and loop). With regards to parcels, if they are small enough to be put in plastic trays, you may line them up in delivery order or at least keep ones of the same street together. For larger parcels I try to load them in by street (or section of street). I make it sound easy, but a large part of that is because I deliver the same route each day. If it was a new route, I would probably just keep the parcels together by street name. I understand that a lot of what I'm telling you is easier said than done, and with time you should become more efficient and familiar with the routes in your office. Be patient and work safely. Thanks for your question and it will be worth the wait to become a regular carrier.
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In my opinion it is fine to leave off the word "APT" at any time as long as you have indicated what the Suite, Apt, Unit, Lot # is along with the proper street address for the property. In your example "SUPT" is sufficient if that is a legitimate apt. designation. I live in an apt. building as well and for my address I usually just put the street address and then "1A" following it on the same line and never had an issue. I am glad you brought up this question because it is difficult and frustrating to try to deliver mail in a multi-unit building without the Unit # also in the address. A carrier who does the route on a regular basis will often memorize who lives in what unit, but a replacement carrier (which is very common) should not be expected to know who lives where and it is very time consuming to have to consult a building directory for the proper unit #.
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It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.
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Jen, I'm not sure if the letter carrier (postman, mailman, they all are synonymous) would have your paycheck if you met them at the mailboxes for the apt. building. Sometimes if there is no apt. number on a piece of mail, it could be sent back to the sender for "Insufficient Address, Apt. # Required", or they may have it with them and try to figure out the correct apt. # if they don't already know it. Some carriers are familiar with who lives in which apt. so they deliver the mail anyway without an apt. number on the address. I think a lot will depend on who is delivering mail the day you go out and meet them. I know this doesn't help you, but in the future the apt. # is so important to put on an address to insure proper delivery. It's also a good idea to label either the outside or inside of your mailbox with your name and apartment number. Thanks for your question and I hope your paycheck arrives.
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More than likely the envelope with the irregular thickness item in it would make it through the mail system as long as the item didn't puncture through the paper envelope and possibly get lost. The letter sorting process is highly automated so the item in the envelope could get damaged as it goes through the letter sorting machinery. For this reason, I highly recommend using a small padded envelope to protect any fragile or valuable contents that need to be mailed. The cost to mail this is higher than that of a letter-sized envelope but well worth it.
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