Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

Asked by Linda A about 11 years ago

You're welcome Linda A. I try to respond quickly so I have very few questions pending. I hate to have a backup of email in general. You did a good job by asking the mailman where the bills might be. I can't imagine ever answering "it's coming". There is no doubt that an electric bill is First Class so a mailman generally would have it, deliver it, and that's all. We have no idea what's in the pipeline with regards to First Class mail like Bills, Mortgage Statements, greeting cards, etc. I'm not trying to discourage you from using the USPS, but does your utility offer you electronic delivery of the electric bill. My utility is Con Edison (NY City) and it has probably been 4-5 years at least since I received an electric bill in the US Mail. I get the bill online and have it deducted each month from my checking out. No worries whatsoever. I know that e-payments and finance is not for everybody, but just wanted to throw the idea out there and this doesn't make up for the fact that you didn't get a paper electric bill that you are supposed to. I hope your complaint helps somewhat. If nothing else, it will advise your mailman that you aren't satisfied with his delivery effort and aren't going to sit idly by if he isn't delivering what he's legally supposed to in a timely manner. Thank you so much for writing.

777 Votes

I live in a 3 family house with 3-door locked box, and two empty apartments. Mailman stuffs all of their flyers into my box, filling it, then leaves a note saying mail will be returned until emptied. Advice on dealing with him? Call PO or confront?

Asked by Matt over 11 years ago

I'm not sure why the letter carrier would stuff the fliers of the vacant apartments into your box and then a note saying he won't deliver any of your mail until the box is emptied. It sounds inappropriate. You could just take the fliers for the vacant apartments (delivered to your mailbox) and discard or recycle them, but you really shouldn't be getting them to begin with. I think that either way you choose to deal with it would be appropriate. Either way, please just be polite and hopefully whomever you are speaking with will reciprocate.

777 Votes

Thanks for your reply. I was a carrier with the USPS back in the day. This is a relatively new mailbox, and the carrier definitely broke it as a result of how he opened it each day over the last few years. We'll see what the USPS does for me. Thanks.

Asked by David about 11 years ago

You're welcome David. It's my pleasure to try and assist where I can. It's just that I have so little confidence in the operation at times and how the management can resolve situations satisfactorily. I know it's not a good attitude, but if I worked for a company that focused on the customer and quality of work and one that treated its workers with greater respect, I'd give you a more optimistice answer. It's not that we are a horrible place by any means, but being a quasi-governmental orgnaization, I feel that it's just kind of "eh" at times. Some of us work hard and try our best, while others, it seems, work against the operation it seems. Fortunately it's more the former than the latter overall. Thanks again for writing and feel free to post your results on this Q and A site.

776 Votes

My employer forgot to add my apartment number to my check can i meet the postmaster at my apartment to get it or will they not have it?

Asked by Jen over 10 years ago

Jen, I'm not sure if the letter carrier (postman, mailman, they all are synonymous) would have your paycheck if you met them at the mailboxes for the apt. building. Sometimes if there is no apt. number on a piece of mail, it could be sent back to the sender for "Insufficient Address, Apt. # Required", or they may have it with them and try to figure out the correct apt. # if they don't already know it. Some carriers are familiar with who lives in which apt. so they deliver the mail anyway without an apt. number on the address. I think a lot will depend on who is delivering mail the day you go out and meet them. I know this doesn't help you, but in the future the apt. # is so important to put on an address to insure proper delivery. It's also a good idea to label either the outside or inside of your mailbox with your name and apartment number. Thanks for your question and I hope your paycheck arrives.

776 Votes

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I have a fenced in front yard with a latched gate. On the gate is a permanent sign that reads "BEWARE OF DOG." My mail box is on the front porch. The carrier must enter the fenced in zone to deliver the mail. If DOG is present should carrier enter

Asked by herding hollywood over 11 years ago

I would say that the letter carrier shouldn't enter the fenced in zone to deliver the mail if a dog is present. We often have service talks that are aimed at preventing dog bites. One point that is made is to not go into an area where a dog is loose. To be honest, though, many of us are comfortable around dogs and won't follow that rule all the time. If I encounter what looks like a dog that could cause me harm I avoid that house/area and bring any undelivered mail back to the post office. In my career I don't remember not being able to deliver mail due to a loose dog. The bottom line is that a carrier shouldn't put themselves in a situation where they are at risk for an unwanted encounter with a canine.

775 Votes

Recently our mailman has been on our case saying that our cars are parked too close to the mailbox. We have given the same amount of space since 1988. Is there a set amount of space left-to-right that must be present for the postman to deliver?

Asked by Austin about 11 years ago

This is a bit of a tricky situation and I don't know the right answer. On one hand you have a street that you are allowed to park and some neighborhoods don't have enough available space to leave sufficient room for the postal vehicle to get to the mailbox without the letter carrier having to get out of his vehicle to affect delivery. On the other hand, if the letter carrier feels that the approach/departure to the curbside mailbox is unsafe or too small they don't have to get out to deliver the mail as far as I know. I don't know if there is a set amount of space to be left before and after a mailbox that needs to be left for the postman to deliver. Also, I always wondered what's to stop someone else for parking "too close" to your mailbox on a public street causing you to not get mail delivery. If you live in a public community (as opposed to a gated/private community for example), you have no more right to parking in front of your house than I do. That would be a situation beyond your control. I'm sorry that I don't have a better answer for you. Thanks for writing.

773 Votes

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Asked by Sandy over 11 years ago

It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.

773 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

I live in a 3 family house with 3-door locked box, and two empty apartments. Mailman stuffs all of their flyers into my box, filling it, then leaves a note saying mail will be returned until emptied. Advice on dealing with him? Call PO or confront?

Thanks for your reply. I was a carrier with the USPS back in the day. This is a relatively new mailbox, and the carrier definitely broke it as a result of how he opened it each day over the last few years. We'll see what the USPS does for me. Thanks.

My employer forgot to add my apartment number to my check can i meet the postmaster at my apartment to get it or will they not have it?

Also on Jobstr...

I have a fenced in front yard with a latched gate. On the gate is a permanent sign that reads "BEWARE OF DOG." My mail box is on the front porch. The carrier must enter the fenced in zone to deliver the mail. If DOG is present should carrier enter

Recently our mailman has been on our case saying that our cars are parked too close to the mailbox. We have given the same amount of space since 1988. Is there a set amount of space left-to-right that must be present for the postman to deliver?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

I live in a 3 family house with 3-door locked box, and two empty apartments. Mailman stuffs all of their flyers into my box, filling it, then leaves a note saying mail will be returned until emptied. Advice on dealing with him? Call PO or confront?

Thanks for your reply. I was a carrier with the USPS back in the day. This is a relatively new mailbox, and the carrier definitely broke it as a result of how he opened it each day over the last few years. We'll see what the USPS does for me. Thanks.

My employer forgot to add my apartment number to my check can i meet the postmaster at my apartment to get it or will they not have it?

Also on Jobstr...

I have a fenced in front yard with a latched gate. On the gate is a permanent sign that reads "BEWARE OF DOG." My mail box is on the front porch. The carrier must enter the fenced in zone to deliver the mail. If DOG is present should carrier enter

Recently our mailman has been on our case saying that our cars are parked too close to the mailbox. We have given the same amount of space since 1988. Is there a set amount of space left-to-right that must be present for the postman to deliver?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

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