MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
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From what I understand, we scan the flats and letters to verify how long it takes mailpieces to get from somewhere to the delivery point. I haven’t heard this for sure. I agree it seems pointless and annoying. I make sure to take the time to do it properly though I don’t trust most of my coworkers to do it. Regarding what to do when it asks i feel the address is on the route, i usually put “yes” if it’s vacant or hold but I have to say I’m probably not consistent with that i do. I’d hit “yes”, then “end scanning” and then “no more to scan” if I had zero mailpieces with me. I’m not sure how it is in Massapequa but the communication as to what we’re supposed to do in any situation is quite half-assed and different supv may give different answers. I have so little faith in the supervisors to give the right information that I often don’t even bother asking. We had a service talk today about how to scan parcels that are on “hold”. The directions were completely the opposite of what we were told in the past. Besides that, I doubt they will repeat the service talk for the carriers who were off today or on vacation. I’m just venting but I think you can relate to my comments. Thanks again for writing and hope you liked my tangent.
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I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.
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Interesting Q. I don’t see why not. The coconuts mailed from Hawaii are popular I think and they aren’t packaged. You’d probably need the first class parcel rate. The best answer would be from your local post office. I can’t say I see non-packages items mailed often but I don’t know a rule that it has to be boxed in anyway. The important things are sufficient postage and a legible address and not a prohibited item.
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JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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Sarah, if you live on a rural route I believe that is part of their job but not sure. If you have city delivery (which is the type of delivery I do) there is generally no obligation of the letter carrier to accept the package and money and mail it for you. Most people now with access to the internet and printer can print out their own postage label to be put onto a parcel and then given to a letter carrier (who should take the package) for mailing. The program used to be called Click 'N Ship. It is rare that a customer ever asks me to mail a non-prepaid parcel for them. I would say no almost all of the time because I'd have to then mail the package on my own time and don't want to get into a habit of doing that. The bottom line is that you certainly can ask your letter carrier to mail the package for you but not sure what the response will be. Thank you for your question.
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Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.
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