MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know that they can become a full fledged supervisor as a CCA (city carrier assistant) because that would mean being hired into a career position. A CCA is a non-career position. I've seen at least 2-3 times at the office where I work where a CCA has become a 204(b) which is an acting supervisor. It surprised me at first when this happened but I didn't have an issue with it as I had no desire to be a supervisor/manager. Some coworkers feel it's a bit absurd. The truth is that our staffing levels are so low across the board that nothing surprises me as to who goes where and does what. In our office we currently have one CCA (pregnant) who is doing the work of a 204(b). I don't know her plans once the baby is born and she comes back to work.
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Sarah, if you live on a rural route I believe that is part of their job but not sure. If you have city delivery (which is the type of delivery I do) there is generally no obligation of the letter carrier to accept the package and money and mail it for you. Most people now with access to the internet and printer can print out their own postage label to be put onto a parcel and then given to a letter carrier (who should take the package) for mailing. The program used to be called Click 'N Ship. It is rare that a customer ever asks me to mail a non-prepaid parcel for them. I would say no almost all of the time because I'd have to then mail the package on my own time and don't want to get into a habit of doing that. The bottom line is that you certainly can ask your letter carrier to mail the package for you but not sure what the response will be. Thank you for your question.
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Jvitto48, thanks for your question but I’m sorry that I can’t give you any assistance in this matter. I don’t know if your local shop steward or area representative can help with this. I’ve never been too involved with any rte inspections, or if I have, it was so many years ago and I don’t remember. NALC has a 2012 “guide to route inspections” available online as a PDF but it’s 188 pages long and may not even address your question about base parcel amount. I don’t know how the base parcel amount is arrived at. I also don’t know if it includes every scannable parcel. My generic advice is to take all authorized lunches and breaks, as well as one or two bathroom breaks if needed. I know route inspections can make people anxious but my attitude has always been that whatever time it takes is valid as long as you aren’t obviously extending your street time. I’ve received between 1-5 sampling requests daily and I know that is a valid use of time while scanning the flats and letters. Good luck on the inspection. I know that’s easy for me to say not being involved. Thanks for writing.
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I don't know what the answer is to your question with respect to legality. Do you even know if the item was delivered by the USPS? There are several companies thar deliver Amazon packages in the area where I work. The new owner would make things a lot easier if they directly gave you the items. If the items are given back to the mail person, the packages may be sent back to Amazon or forwarded to your new address (possibly postage due). I am not sure what the USPS would do with it because consistency within our organization is poor in my opinion. I'm not sure who you could get involved with this to resolve this situation.
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JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
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Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.
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