Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Asked by Dee over 9 years ago

It takes about 12.4 years of being a regular carrier to reach the top pay which (as of 12/2016) is apprx $60K per annum. Your pay should go up a little when you are a regular carrier. Please do a web search for "NALC paychart" or "USPS city letter carrier pay chart". I am currently at the top salary for a level 1 city carrier which, as I said before, is just shy of $60K per annum. When you get converted to a regular carrier, the CC 2/Step A salary is apprx $38K per annum. This is about $18.06 per hour. It seems that you may work a lot of OT so your earnings may wind up being much higher. The time you are working as a CCA doesn't count towards service for calculating salary Step increases.

546 Votes

Can a mail carrier enter an open garage to deliver a package

Asked by Debbie about 9 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

545 Votes

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Asked by kirk over 9 years ago

I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.

545 Votes

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

Asked by Apt 821 over 10 years ago

I am not sure anything can be done about it. I don't know why the neighbors would sign for the item without knowing who it was for, unless they thought they were doing the intended recipient (you, in this case) a favor. I also don't why your neighbors would open a package that clearly didn't belong to them. You could call or email the sender them that you received the package (which I think you eventually did unless your letter carrier was the one telling you the story) and that the item is damaged. I don't know if the problem can be remediated or not. If the item was sent with insurance, maybe a claim can be filed. Apartment number is sometimes as vital as the street address itself.

545 Votes

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Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Asked by Michelle over 9 years ago

I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.

544 Votes

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

Asked by Cathy almost 9 years ago

I do understand what you mean. Your question is "If a carrier takes the 'shortcut' to your mailbox vs taking the stairs at the far end based on his direction of travel are you liable for any injury. I don't know the answer to this for sure but I'd hope not. We are covered by workers' compensation insurance through our employer (the USPS) and I don't know that the USPS or the letter carrier (individually) could file a successful liability claim against you as the homeowner. I can see if you were very negligent as a homeowner and maybe caused some type of tripping hazard to be left unattended perhaps there could be some liability, but I have really no insight on this.

543 Votes

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Asked by Marian over 10 years ago

That is unfortunate that you need to move because of nosey neighbors. Your mailman should not be giving any information whatsoever to the nosey neighbors as to where you moved to. I don't have access to the new address when someone moves. I mean there is probably a way for a clerk or supervisor to access the computerized forwarding system and find out someone's new address but in general the letter carrier isn't given this information. In our office the letter carrier just gets notification via a white sticker given to us by a clerk that a certain person or family has moved as of such date and to begin submitting their mail for forwarding. I can't say for sure there is anyway to prevent your very sweet and friendly mailman from trying to internally find out that information but they shouldn't be doing that and it is a violation of our rules to be giving out that confidential information.

543 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Can a mail carrier enter an open garage to deliver a package

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

Also on Jobstr...

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Question #2: Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Can a mail carrier enter an open garage to deliver a package

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

Also on Jobstr...

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

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Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?