Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Asked by Marian over 10 years ago

That is unfortunate that you need to move because of nosey neighbors. Your mailman should not be giving any information whatsoever to the nosey neighbors as to where you moved to. I don't have access to the new address when someone moves. I mean there is probably a way for a clerk or supervisor to access the computerized forwarding system and find out someone's new address but in general the letter carrier isn't given this information. In our office the letter carrier just gets notification via a white sticker given to us by a clerk that a certain person or family has moved as of such date and to begin submitting their mail for forwarding. I can't say for sure there is anyway to prevent your very sweet and friendly mailman from trying to internally find out that information but they shouldn't be doing that and it is a violation of our rules to be giving out that confidential information.

536 Votes

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Asked by Jessica over 8 years ago

I don’t really think so unless the carrier was in some imminent safety danger due to his hardcore flirting and his wife found out. He could bid to another route when the opportunity arises and if his seniority is high enough to get the other route. I’ve never seen it happen where a carrier was replaced due to a customer request or a personal issue. There may be a mechanism/procedure to do that, but I’m not aware of it. I don’t know the specific situation that you are talking about, but it’s a good reason not to mix work and personal life beyond friendships. There is too much potential for disruption.

536 Votes

Can a mail carrier enter an open garage to deliver a package

Asked by Debbie almost 9 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

536 Votes

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Asked by Michelle over 9 years ago

I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.

536 Votes

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Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Asked by kirk over 9 years ago

I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.

536 Votes

Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Asked by Dee over 9 years ago

It takes about 12.4 years of being a regular carrier to reach the top pay which (as of 12/2016) is apprx $60K per annum. Your pay should go up a little when you are a regular carrier. Please do a web search for "NALC paychart" or "USPS city letter carrier pay chart". I am currently at the top salary for a level 1 city carrier which, as I said before, is just shy of $60K per annum. When you get converted to a regular carrier, the CC 2/Step A salary is apprx $38K per annum. This is about $18.06 per hour. It seems that you may work a lot of OT so your earnings may wind up being much higher. The time you are working as a CCA doesn't count towards service for calculating salary Step increases.

536 Votes

Cool enough, we are both from Long Island. So your answering from your experience is probably good for me. This orientation for me will be in Brooklyn & for 5 days. Two more questions currently on my mind.. 1. When does one take the driving course?

Asked by Dee almost 10 years ago

Re: your orientation, it's good to know its for 5 days. I don't know whether or not that included the driving course. I can't tell you how much things have changed in 17 years. There is a lot more automation of mail and less manual sorting than in the past. Working in Brooklyn I don't know which vehicles are driven. I imagine there are mostly walking routes with a satchel or pushcart, but it will still be necessary to be trained on driving postal vehicles. It usually takes one day or part of one day for driver training and evaluation. I find a lot of negativity among some coworkers and try to steer clear of them as I am a generally positive attitude person. Also, please don't believe all that you hear. People like to spread garbage rumors which could be true but you never know.

535 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Can a mail carrier enter an open garage to deliver a package

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Also on Jobstr...

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Cool enough, we are both from Long Island. So your answering from your experience is probably good for me. This orientation for me will be in Brooklyn & for 5 days. Two more questions currently on my mind.. 1. When does one take the driving course?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Can a mail carrier enter an open garage to deliver a package

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Also on Jobstr...

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Question #2: Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Cool enough, we are both from Long Island. So your answering from your experience is probably good for me. This orientation for me will be in Brooklyn & for 5 days. Two more questions currently on my mind.. 1. When does one take the driving course?

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Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?